--- title: SAP SuccessFactors Agent Performance Management Reviews meta_title: 'SAP SuccessFactors Agent Performance Management Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 10 reviews by the users' company size, role or industry to find out how SAP SuccessFactors Agent Performance Management works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 10 scale: '5' date_modified: '2026-11-05' parent_category: name: Insurance url: https://www.g2.com/categories/insurance ---

SAP SuccessFactors Agent Performance Management Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the workflow efficiency of SAP SuccessFactors, enabling streamlined training allocation and employee readiness from day one. (3 mentions)
Users value the effective tracking capabilities of SAP SuccessFactors, ensuring seamless onboarding and training for new hires. (2 mentions)
Users value the diverse functionalities of SAP SuccessFactors for effectively managing HR activities like leave approval. (1 mentions)
Users value the comprehensive information provided by SAP SuccessFactors for performance measurement and improvement. (1 mentions)
Users value the user-friendly interface of SAP SuccessFactors, facilitating quick access on both laptops and phones. (1 mentions)
Users face significant slow loading times with SAP SuccessFactors Agent Performance Management, hindering their overall experience. (3 mentions)
Users feel that the customer support for SAP SuccessFactors Agent Performance Management needs significant improvement. (1 mentions)
Users report slow performance with SAP SuccessFactors, leading to frustrating delays in processing and page loading. (1 mentions)

Top Pros or Advantages of SAP SuccessFactors Agent Performance Management

1. Workflow Efficiency
Users value the workflow efficiency of SAP SuccessFactors, enabling streamlined training allocation and employee readiness from day one.
See 3 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Best tool for onboarding agents"

What do you like about SAP SuccessFactors Agent Performance Management?

The best thing I like about this tool is that it's capability to reduce the hours manual task. In our industry if a new joiner comes in. This tool hel

Syed Saqib H.
SH

Syed Saqib H.

Enterprise (> 1000 emp.)

5.0/5

"Effective Performance gauge tool"

What do you like about SAP SuccessFactors Agent Performance Management?

Complete information databasePerformance Results compared with practical examplesProductivity, efficiency gauge markersTeam and individual Performance

2. Tracking
Users value the effective tracking capabilities of SAP SuccessFactors, ensuring seamless onboarding and training for new hires.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Best tool for onboarding agents"

What do you like about SAP SuccessFactors Agent Performance Management?

The best thing I like about this tool is that it's capability to reduce the hours manual task. In our industry if a new joiner comes in. This tool hel

SH

Shaik H.

Mid-Market (51-1000 emp.)

3.5/5

"SAP SuccessFactors Agent Performance Management"

What do you like about SAP SuccessFactors Agent Performance Management?

Track Performance time to time, track of all records and documents

3. Activities Management
Users value the diverse functionalities of SAP SuccessFactors for effectively managing HR activities like leave approval.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.0/5

"One platform for tracking employees performance and managing HR functions"

What do you like about SAP SuccessFactors Agent Performance Management?

The platform haa many functionalities that are related to HR activites such leave approval workflow and performance management etc.

4. Comprehensive Information
Users value the comprehensive information provided by SAP SuccessFactors for performance measurement and improvement.
See 1 mentions

See Related User Reviews

Syed Saqib H.
SH

Syed Saqib H.

Enterprise (> 1000 emp.)

5.0/5

"Effective Performance gauge tool"

What do you like about SAP SuccessFactors Agent Performance Management?

Complete information databasePerformance Results compared with practical examplesProductivity, efficiency gauge markersTeam and individual Performance

5. Ease of Use
Users value the user-friendly interface of SAP SuccessFactors, facilitating quick access on both laptops and phones.
See 1 mentions

See Related User Reviews

Aryan G.
AG

Aryan G.

Enterprise (> 1000 emp.)

5.0/5

"I’m using it at my current job it is very easy and supportive."

What do you like about SAP SuccessFactors Agent Performance Management?

Management and user friendly interface design is simple with current information management. It helps to quickly do the work from laptop as well as fr

Top Cons or Disadvantages of SAP SuccessFactors Agent Performance Management

1. Slow Loading
Users face significant slow loading times with SAP SuccessFactors Agent Performance Management, hindering their overall experience.
See 3 mentions

See Related User Reviews

SH

Shaik H.

Mid-Market (51-1000 emp.)

3.5/5

"SAP SuccessFactors Agent Performance Management"

What do you dislike about SAP SuccessFactors Agent Performance Management?

Loading time, reloading time issues and all.

Aryan G.
AG

Aryan G.

Enterprise (> 1000 emp.)

5.0/5

"I’m using it at my current job it is very easy and supportive."

What do you dislike about SAP SuccessFactors Agent Performance Management?

It is slow in processing and loading of pages.

2. Poor Customer Support
Users feel that the customer support for SAP SuccessFactors Agent Performance Management needs significant improvement.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Best tool for onboarding agents"

What do you dislike about SAP SuccessFactors Agent Performance Management?

It's customer support is something that should be improved.

3. Slow Performance
Users report slow performance with SAP SuccessFactors, leading to frustrating delays in processing and page loading.
See 1 mentions

See Related User Reviews

Aryan G.
AG

Aryan G.

Enterprise (> 1000 emp.)

5.0/5

"I’m using it at my current job it is very easy and supportive."

What do you dislike about SAP SuccessFactors Agent Performance Management?

It is slow in processing and loading of pages.

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SAP SuccessFactors Agent Performance Management Reviews (10)

Reviews

SAP SuccessFactors Agent Performance Management Reviews (10)

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Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Best tool for onboarding agents"
4/5
What do you like best about SAP SuccessFactors Agent Performance Management?

The best thing I like about this tool is that it's capability to reduce the hours manual task. In our industry if a new joiner comes in. This tool helps to allocate the large amount of employees with training modules about my industry, compliance training, POSH training. Basically it's ability of the process of collecting and validating credentials, assigning training modules, and tracking progress. This tool helps my organization to ensure that the employees that are new hires are ready to contribute from day one. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors Agent Performance Management?

It's customer support is something that should be improved. Review collected by and hosted on G2.com.

SH
Shaik H.
senior talent acquisition specialist
Information Technology and Services
Mid-Market (51-1000 emp.)
"SAP SuccessFactors Agent Performance Management"
3.5/5
What do you like best about SAP SuccessFactors Agent Performance Management?

Track Performance time to time, track of all records and documents Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors Agent Performance Management?

Loading time, reloading time issues and all. Review collected by and hosted on G2.com.

Syed Saqib H.
SH
Syed Saqib H.
Territory Manager
Consumer Goods
Enterprise (> 1000 emp.)
"Effective Performance gauge tool"
5/5
What do you like best about SAP SuccessFactors Agent Performance Management?

Complete information database

Performance Results compared with practical examples

Productivity, efficiency gauge markers

Team and individual Performance gauge. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors Agent Performance Management?

A bit lengthy, additional comprehensive details are required. Review collected by and hosted on G2.com.

Aryan G.
AG
Aryan G.
Unemployed
Enterprise (> 1000 emp.)
"I’m using it at my current job it is very easy and supportive."
5/5
What do you like best about SAP SuccessFactors Agent Performance Management?

Management and user friendly interface design is simple with current information management. It helps to quickly do the work from laptop as well as from phone. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors Agent Performance Management?

It is slow in processing and loading of pages. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"One platform for tracking employees performance and managing HR functions"
4/5
What do you like best about SAP SuccessFactors Agent Performance Management?

The platform haa many functionalities that are related to HR activites such leave approval workflow and performance management etc. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors Agent Performance Management?

The response time of the pages is on higher end as per market standards. Review collected by and hosted on G2.com.

Chaitanya Viswanadh J.
CJ
Chaitanya Viswanadh J.
Tech Support Manager
Hospital & Health Care
Enterprise (> 1000 emp.)
"Callidus cloud commissions portal review"
4.5/5
What do you like best about SAP SuccessFactors Agent Performance Management?

Callidus cloud portal helps to view the details of brokers and their payments info. Adjust payments info, viewing transaction details is lot simpler and easier to understand Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors Agent Performance Management?

Callidus cloud downtime for regular maintenance is more than average downtime for other applications and the communication is sent for only less times. Could be more precise. Review collected by and hosted on G2.com.

Shashank K.
SK
Shashank K.
Senior Frontend Developer
Enterprise (> 1000 emp.)
"Good Experience, can be better!"
4.5/5
What do you like best about SAP SuccessFactors Agent Performance Management?

Dashboard designing and template. Usage of bold and beautiful colors while designing the icons, especially tabs. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors Agent Performance Management?

While putting everything in one place, the overall structure has become complicated & thus making it difficult to get things going on the fly. Review collected by and hosted on G2.com.

Sumanta S.
SS
Sumanta S.
Sr System Analyst
Enterprise (> 1000 emp.)
"SAP Commission"
4/5
What do you like best about SAP SuccessFactors Agent Performance Management?

1. Ability to create multi/cross organisation relationship

2. Ease of use

3. Modeling, designed to help compensation team predict the impact of changes to your plan on future payouts Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors Agent Performance Management?

I have not found anything yet that I would consider a downside Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Verified User in Computer Software
Enterprise (> 1000 emp.)
Originally submitted 12/9/2021
"It is the best tool for Incentive calculation"
5/5
What do you like best about SAP SuccessFactors Agent Performance Management?

The Balance which generates at end is the correct with no lags. Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors Agent Performance Management?

For any Callidus related issue you have to contact Callidus. Review collected by and hosted on G2.com.

Verified User in Financial Services
CF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Best product"
4/5
What do you like best about SAP SuccessFactors Agent Performance Management?

Callidus cloud is best comparatively other CRMs in the market Review collected by and hosted on G2.com.

What do you dislike about SAP SuccessFactors Agent Performance Management?

There is nothing that I have not liked about the product Review collected by and hosted on G2.com.
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