--- title: SAP SuccessFactors Agent Performance Management Reviews meta_title: 'SAP SuccessFactors Agent Performance Management Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 10 reviews by the users' company size, role or industry to find out how SAP SuccessFactors Agent Performance Management works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 10 scale: '5' date_modified: '2026-09-17' parent_category: name: Insurance url: https://www.g2.com/categories/insurance --- # SAP SuccessFactors Agent Performance Management Reviews **Vendor:** SAP **Category:** [Insurance Agency Management Systems](https://www.g2.com/categories/insurance-agency-management-systems) **Average Rating:** 4.4/5.0 **Total Reviews:** 10 ## About SAP SuccessFactors Agent Performance Management The SAP SuccessFactors Agent Performance Management solution streamlines onboarding, compliance, and incentive compensation management to support the needs of your insurance company to optimize outcomes and deliver superior performance. -Cloud deployment -Integrated compliance and background checks -Streamlined dispute resolution -Reduction in agent inquiry and payment errors ## SAP SuccessFactors Agent Performance Management Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users appreciate the **tracking capabilities** of SAP SuccessFactors, ensuring seamless onboarding and performance management of employees. (2 reviews) - Users value the **workflow efficiency** of SAP SuccessFactors, significantly reducing manual tasks and streamlining employee training processes. (2 reviews) - Users value the **wide range of HR functionalities** in SAP SuccessFactors, enhancing activities like leave approval and performance management. (1 reviews) - Users value the **comprehensive information** database of SAP SuccessFactors Agent Performance Management for detailed performance insights. (1 reviews) - Users appreciate the **user-friendly interface** of SAP SuccessFactors, enabling quick and easy access to information on any device. (1 reviews) - Efficiency (1 reviews) - Features (1 reviews) - Organization (1 reviews) - Simple (1 reviews) - Task Management (1 reviews) **What users dislike:** - Users find **poor customer support** frustrating, highlighting the need for improvements in assistance and responsiveness. (1 reviews) - Users experience frustrating **slow loading times** and reloading issues that hinder their overall effectiveness with the software. (1 reviews) - Users often face **slow performance** , experiencing delays in processing and page loading times during use. (1 reviews) ## SAP SuccessFactors Agent Performance Management Reviews ### 1. Best tool for onboarding agents **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 23, 2025 **What do you like best about SAP SuccessFactors Agent Performance Management?** The best thing I like about this tool is that it's capability to reduce the hours manual task. In our industry if a new joiner comes in. This tool helps to allocate the large amount of employees with training modules about my industry, compliance training, POSH training. Basically it's ability of the process of collecting and validating credentials, assigning training modules, and tracking progress. This tool helps my organization to ensure that the employees that are new hires are ready to contribute from day one. **What do you dislike about SAP SuccessFactors Agent Performance Management?** It's customer support is something that should be improved. **What problems is SAP SuccessFactors Agent Performance Management solving and how is that benefiting you?** It helps us to onboard the agents in our industry. The automated flow of the verification and licenses and certifications. This tool is helping us to save the significant time and gives us the liberage on training and development. ### 2. SAP SuccessFactors Agent Performance Management **Rating:** 3.5/5.0 stars **Reviewed by:** Shaik H. | senior talent acquisition specialist, Information Technology and Services, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 17, 2024 **What do you like best about SAP SuccessFactors Agent Performance Management?** Track Performance time to time, track of all records and documents **What do you dislike about SAP SuccessFactors Agent Performance Management?** Loading time, reloading time issues and all. **What problems is SAP SuccessFactors Agent Performance Management solving and how is that benefiting you?** Track employee details and all linked details. ### 3. Effective Performance gauge tool **Rating:** 5.0/5.0 stars **Reviewed by:** Syed Saqib H. | Territory Manager, Consumer Goods, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 02, 2024 **What do you like best about SAP SuccessFactors Agent Performance Management?** Complete information database
Performance Results compared with practical examples
Productivity, efficiency gauge markers
Team and individual Performance gauge. **What do you dislike about SAP SuccessFactors Agent Performance Management?** A bit lengthy, additional comprehensive details are required. **What problems is SAP SuccessFactors Agent Performance Management solving and how is that benefiting you?** Bridging the gap between the Sales effectiveness methodologies ### 4. I’m using it at my current job it is very easy and supportive. **Rating:** 5.0/5.0 stars **Reviewed by:** Aryan G. | Unemployed, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 06, 2024 **What do you like best about SAP SuccessFactors Agent Performance Management?** Management and user friendly interface design is simple with current information management. It helps to quickly do the work from laptop as well as from phone. **What do you dislike about SAP SuccessFactors Agent Performance Management?** It is slow in processing and loading of pages. **What problems is SAP SuccessFactors Agent Performance Management solving and how is that benefiting you?** Managing and collaborating of data. ### 5. One platform for tracking employees performance and managing HR functions **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** October 08, 2024 **What do you like best about SAP SuccessFactors Agent Performance Management?** The platform haa many functionalities that are related to HR activites such leave approval workflow and performance management etc. **What do you dislike about SAP SuccessFactors Agent Performance Management?** The response time of the pages is on higher end as per market standards. **What problems is SAP SuccessFactors Agent Performance Management solving and how is that benefiting you?** It's optimises the internal proceses. ### 6. Callidus cloud commissions portal review **Rating:** 4.5/5.0 stars **Reviewed by:** Chaitanya Viswanadh J. | Tech Support Manager, Hospital & Health Care, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 07, 2021 **What do you like best about SAP SuccessFactors Agent Performance Management?** Callidus cloud portal helps to view the details of brokers and their payments info. Adjust payments info, viewing transaction details is lot simpler and easier to understand **What do you dislike about SAP SuccessFactors Agent Performance Management?** Callidus cloud downtime for regular maintenance is more than average downtime for other applications and the communication is sent for only less times. Could be more precise. **What problems is SAP SuccessFactors Agent Performance Management solving and how is that benefiting you?** Fixing data issues recognised by the business was user, adjusting details like GTA payments, agent manager relationships, reviewing participant position and their relationships ### 7. Good Experience, can be better! **Rating:** 4.5/5.0 stars **Reviewed by:** Shashank K. | Senior Frontend Developer, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 07, 2021 **What do you like best about SAP SuccessFactors Agent Performance Management?** Dashboard designing and template. Usage of bold and beautiful colors while designing the icons, especially tabs. **What do you dislike about SAP SuccessFactors Agent Performance Management?** While putting everything in one place, the overall structure has become complicated & thus making it difficult to get things going on the fly. **What problems is SAP SuccessFactors Agent Performance Management solving and how is that benefiting you?** I was involved in managing the data being displayed on the screen. The benefit I realized is displaying all the data for a particular entity in one place. ### 8. SAP Commission **Rating:** 4.0/5.0 stars **Reviewed by:** Sumanta S. | Sr System Analyst, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 11, 2021 **What do you like best about SAP SuccessFactors Agent Performance Management?** 1. Ability to create multi/cross organisation relationship 2. Ease of use 3. Modeling, designed to help compensation team predict the impact of changes to your plan on future payouts **What do you dislike about SAP SuccessFactors Agent Performance Management?** I have not found anything yet that I would consider a downside **What problems is SAP SuccessFactors Agent Performance Management solving and how is that benefiting you?** On time and accuracy in sales compensation ### 9. It is the best tool for Incentive calculation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 09, 2021 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about SAP SuccessFactors Agent Performance Management?** The Balance which generates at end is the correct with no lags. **What do you dislike about SAP SuccessFactors Agent Performance Management?** For any Callidus related issue you have to contact Callidus. **Recommendations to others considering SAP SuccessFactors Agent Performance Management:** Costly tool but you company will obviously get the benefits out of it. **What problems is SAP SuccessFactors Agent Performance Management solving and how is that benefiting you?** I am working in the new implementation. ### 10. Best product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 10, 2021 **What do you like best about SAP SuccessFactors Agent Performance Management?** Callidus cloud is best comparatively other CRMs in the market **What do you dislike about SAP SuccessFactors Agent Performance Management?** There is nothing that I have not liked about the product **What problems is SAP SuccessFactors Agent Performance Management solving and how is that benefiting you?** Basically I recruit Callidus Cloud insurance incentive compensation management people - [View SAP SuccessFactors Agent Performance Management pricing details and edition comparison](https://www.g2.com/products/sap-successfactors-agent-performance-management/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-21+23%3A18%3A30+-0500&secure%5Bsession_id%5D=f8b3d521-ebd5-46cd-a780-2ddd27844d69&secure%5Btoken%5D=d903ca81508d13ca9fb5e6e3a7173efdd95ec317a3e84eba6b613435b31d64e4&format=llm_user) ## SAP SuccessFactors Agent Performance Management Features **Administration** - Accounting - Contact Management - Commissions - Sales Tools - Reporting & Statistics - Payment Processing - Email Integration - Task Management - Third-Party Integrations - Accounting Integration - Alerts/Notifications - Calendar Management - Pipeline Management - Commission Management - Email Management - User Management - Forms Management - Invoice Management - Workflow Management - Document Management - Contact Database **Insurance Documentation** - Claims Management - Insurance Policy Management - Invoicing & Receipts - Electronic Signatures - Client Management - Lead Management **Additional Functionality** - Client Portal - Access Controls/Permissions - AI Copilot - Audit Trail - Search/Filter - Commission Calculations - Insurance Rating - Activity Tracking - API - Customizable Templates - Customizable Branding - Document Storage - Property & Casualty - Configurable Workflow - Life & Health - Monitoring - Status Tracking - Customizable Forms - Generative AI - Document Templates - Self Service Portal - Reminders - Customizable Reports - SSL Security - Customizable Fields - Referral Tracking - Quotes/Estimates - Risk Assessment - Email Marketing ## Top SAP SuccessFactors Agent Performance Management Alternatives - [AMS360](https://www.g2.com/products/ams360/reviews) - 4.3/5.0 (1,045 reviews) - [Applied Epic](https://www.g2.com/products/applied-epic/reviews) - 4.4/5.0 (1,788 reviews) - [EZLynx](https://www.g2.com/products/ezlynx-ezlynx/reviews) - 4.4/5.0 (708 reviews)