sales-i Reviews & Product Details

Sugar Predict is revenue intelligence software built for sales teams in manufacturing, wholesale, and distribution. Most sales teams in these industries struggle with a lack of visibility into customer buying behavior. Sugar Predict connects to your ERP system and analyzes sales data automatically. It highlights buying patterns, shows where customers have stopped buying, and flags new opportunities. Reps get real-time alerts to act quickly. They can see account insights and create ready-to-use sales decks before meetings. With Sugar Predict your team can focus on the right accounts, protect revenue, and find new ways to grow.

Seller

SugarAI

Discussions

sales-i Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

SugarAI Marketing Operations

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

23 months

View More Pricing Information

Top-Rated Alternatives

Salesforce Sales Cloud

View All Alternatives

User Insights

Average based on 137 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

sales-i Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is sales-i, and what problem is it built to solve?

sales-i is a sales analytics and sales management tool that helps teams understand customer purchasing activity. It brings sales information into reports that help users spot changes, gaps, and potential opportunities.

What languages does sales-i support?

sales-i supports 1 language: English.

What company sizes and industries is sales-i the best fit for?

sales-i appears to suit small and mid-market sales teams, with positive experiences concentrated in several customer-facing and distribution-oriented industries.

How long does it take to implement sales-i across a team?

Go-live is most often reported as taking less than a month, though implementation time varies. Shorter launches and longer rollouts are also reported.

Time to go live	Relative frequency
Less than 1 month	Most common
1–3 months	Also recurring
Less than 1 day	Also reported
3–6 months, 6–12 months, or more than 12 months	Less common

What customer support options does sales-i provide, and how do users find the overall support experience?

The support experience is often described as responsive and helpful, with users appreciating prompt answers and effective training. When a product issue persists, troubleshooting can feel repetitive and frustrating.

What is the experience like for teams switching to sales-i from another tool?

Switching to sales-i has been driven by the need for deeper sales analytics, clearer customer-level reporting, or sales data connected to CRM workflows. Teams moving from in-house or older CRM and reporting tools—including ACT, Solve or Solve360, Office 365 CRM, and Acsellerate—describe using sales-i to explore sales data more interactively, identify gaps, and create campaigns.

What features or capabilities could make sales-i even more useful?

sales-i could be more useful with smoother day-to-day workflows and more flexible ways to work with sales data. The most recurring improvements users point to are:

G2 reviews are authentic and verified.

Here's how.

Verified User in Business Supplies and Equipment

Mid-Market (51-1000 emp.)

3/28/2017

"Fantastic sales tool!"

5/5

What do you like best about sales-i?

It's so easy to learn and use day to day, and highly customizable. You can put together just about any report you could think up to present information on a customer's buying trends. You can also find holes in your sales by pinpointing product categories you need to target OR to set up targeted marketing strategies by seeing which customers are buying which products. Review collected by and hosted on G2.com.

What do you dislike about sales-i?

Sometimes it feels like you need to click too many times to get to the report you want and it often opens a new window when I'd rather not Review collected by and hosted on G2.com.

What problems is sales-i solving and how is that benefiting you?

You can put together just about any report you could think up to present information on a customer's buying trends. You can also find holes in your sales by pinpointing product categories you need to target OR to set up targeted marketing strategies by seeing which customers are buying which products. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Nicola H.

Sales Office Manager

Building Materials

Mid-Market (51-1000 emp.)

3/24/2017

"Fully comprehensive insight into our sales and current positions"

3.5/5

What do you like best about sales-i?

I like the visual elements where I can assess progress through charts, I found these to be helpful in communicating to my staff who may not have such analytical skills or experience. Review collected by and hosted on G2.com.

What do you dislike about sales-i?

It can be a little complicated to navigate. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Verified User in Chemicals

Mid-Market (51-1000 emp.)

3/18/2017

"Sales I Review"

3/5

What do you like best about sales-i?

Great reporting and tracking of sales. Can look at sales data from a number of different stats and catch accounts that are moving away. Easy to use interface Review collected by and hosted on G2.com.

What do you dislike about sales-i?

CRM and managing day to day activities is clunky. Hard to keep track of daily activities and contacts. Works better as a sales tracking tool than a fully functional CRM Review collected by and hosted on G2.com.

Recommendations to others considering sales-i:

Great for sales analytics. Wouldn't recommend as a full service CRM product Review collected by and hosted on G2.com.

What problems is sales-i solving and how is that benefiting you?

Being able to quickly access reports that are updated daily on sales activities is great. I have been able to answer customer questions quickly by running reports in seconds and giving them real time data. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Verified User in Consumer Goods

Small-Business (50 or fewer emp.)

3/17/2017

"Fairly easy to use and a good source of data for account managers."

4/5

What do you like best about sales-i?

As a sales representative I find the Sales v Gaps report most useful. It shows me at a glance what an account is or isn't doing. Review collected by and hosted on G2.com.

What do you dislike about sales-i?

It is rather frustrating that the system logs you out after a period of inactivity. It would be good if I could stay logged in all day. It is also missing a feature whereby it can't alert you if a customer drops off. You have to actively monitor each account. It would be excellent if these alerts could be set to pop up automatically, even if it was just in the form of a report. Review collected by and hosted on G2.com.

Response from Natalie Davies of sales-i

Hello there, thanks so much for your review.

We wanted to let you know that you are able set up alerts that will notify you when a customer is dropping off in sales value and % using the Campaign Manager section in sales-i.

Give us a shout at support@sales-i.com if you would like any help with setting up a campaign that will do what you need or visit our support site for more guidance.

Thanks!

sales-i :)

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Accounting

Small-Business (50 or fewer emp.)

9/20/2017

"Love it!"

5/5

What do you like best about sales-i?

I like easy to use and that it drives sales. Review collected by and hosted on G2.com.

What do you dislike about sales-i?

I don't like that it's slow sometimes and that you need to have good connectivity. Review collected by and hosted on G2.com.

Validated ReviewerSource: Organic

Verified User in Wholesale

Mid-Market (51-1000 emp.)

4/12/2017

"Sales-i has really helped in managing our sales team"

5/5

What do you like best about sales-i?

the fact that you can access the numbers so quickly Review collected by and hosted on G2.com.

What do you dislike about sales-i?

The CRM is not great. It's very basic and feels like it has been made with the developer in mind rather than the user! Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Verified User in Warehousing

Mid-Market (51-1000 emp.)

9/27/2017

"Get tool"

5/5

What do you like best about sales-i?

Love it it helps me keep track of all of my sales Review collected by and hosted on G2.com.

What do you dislike about sales-i?

Nothing its a great product. Do not dislike anything about it Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Keith S.

Assistant Manager

Retail

Enterprise (> 1000 emp.)

7/26/2017

"It's great"

5/5

What do you like best about sales-i?

It's very user friendly and helps you understand your customer base Review collected by and hosted on G2.com.

What do you dislike about sales-i?

Sometimes it's slow to load and that can be annoying. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Import and Export

Small-Business (50 or fewer emp.)

3/17/2017

"Sales-i"

4.5/5

What do you like best about sales-i?

I like how I can really dig deep into the analytics of my sales team, their customers, and the products they are selling. Review collected by and hosted on G2.com.

What do you dislike about sales-i?

I don't dislike anything but there is a lot of time required to learn how to use it as there is so much you can do with it. Review collected by and hosted on G2.com.

Recommendations to others considering sales-i:

Give it a try and I'm sure you will be amazed with what you can achieve. Review collected by and hosted on G2.com.

What problems is sales-i solving and how is that benefiting you?

I have found it much easier to analyse product, customer and staff performance and have been able to identify ways to increase profitability. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Joanna O.

Inside Sales Representative

Building Materials

Mid-Market (51-1000 emp.)

3/24/2017

"Sales-i"

2.5/5

What do you like best about sales-i?

I like the ability to log calls and emails. Review collected by and hosted on G2.com.

What do you dislike about sales-i?

It is very hard to search for contacts quickly and efficiently, can't search on keywords, too many clicks, not intuitive, new version has too many kinks when trying to view opportunities Review collected by and hosted on G2.com.