sales-i Reviews & Product Details

Sugar Predict is revenue intelligence software built for sales teams in manufacturing, wholesale, and distribution. Most sales teams in these industries struggle with a lack of visibility into customer buying behavior. Sugar Predict connects to your ERP system and analyzes sales data automatically. It highlights buying patterns, shows where customers have stopped buying, and flags new opportunities. Reps get real-time alerts to act quickly. They can see account insights and create ready-to-use sales decks before meetings. With Sugar Predict your team can focus on the right accounts, protect revenue, and find new ways to grow.

Seller

SugarAI

Discussions

sales-i Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

SugarAI Marketing Operations

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

23 months

View More Pricing Information

Top-Rated Alternatives

Salesforce Sales Cloud

View All Alternatives

User Insights

Average based on 137 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

sales-i Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is sales-i, and what problem is it built to solve?

sales-i is a sales analytics and sales management tool that helps teams understand customer purchasing activity. It brings sales information into reports that help users spot changes, gaps, and potential opportunities.

What languages does sales-i support?

sales-i supports 1 language: English.

What company sizes and industries is sales-i the best fit for?

sales-i appears to suit small and mid-market sales teams, with positive experiences concentrated in several customer-facing and distribution-oriented industries.

How long does it take to implement sales-i across a team?

Go-live is most often reported as taking less than a month, though implementation time varies. Shorter launches and longer rollouts are also reported.

Time to go live	Relative frequency
Less than 1 month	Most common
1–3 months	Also recurring
Less than 1 day	Also reported
3–6 months, 6–12 months, or more than 12 months	Less common

What customer support options does sales-i provide, and how do users find the overall support experience?

The support experience is often described as responsive and helpful, with users appreciating prompt answers and effective training. When a product issue persists, troubleshooting can feel repetitive and frustrating.

What is the experience like for teams switching to sales-i from another tool?

Switching to sales-i has been driven by the need for deeper sales analytics, clearer customer-level reporting, or sales data connected to CRM workflows. Teams moving from in-house or older CRM and reporting tools—including ACT, Solve or Solve360, Office 365 CRM, and Acsellerate—describe using sales-i to explore sales data more interactively, identify gaps, and create campaigns.

What features or capabilities could make sales-i even more useful?

sales-i could be more useful with smoother day-to-day workflows and more flexible ways to work with sales data. The most recurring improvements users point to are:

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Phil S.

Mid-Market (51-1000 emp.)

8/9/2018

"Area Representative/Area Sales Supervisor"

4.5/5

What do you like best about sales-i?

Sales are you every day to schedule all my appointments do my follow up and set up next visits. It’s a wonderful tool to keep track of my customers and all their needs. I have a pre-call set up that I go through sales-i and look at several different things before I go into my appointment. It keeps me full sales are you every day to schedule all my appointments do my follow up and set up next visits. It’s a wonderful tool to keep track of my customers and all their needs. I have a pre-call set up that I go through sales-i and look at several different things before I go into my appointment. I am fully prepared with the data I need to talk to the customer. Review collected by and hosted on G2.com.

What do you dislike about sales-i?

I dish like the fact that it’s four months to four months. I’ve spoken with my sales representative about darling down on data day or week to week comparisons. I am assured that they are working on Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

Sean F.

Small-Business (50 or fewer emp.)

8/10/2018

"As a regional sales manager"

5/5

What do you like best about sales-i?

The ability to quickly dig into sales numbers in so many different ways. By product, TM, price key etc. Snapshots are a huge asset when talking to customers. It saves TM's and myself hours trying to get ready for meetings with our customers. Review collected by and hosted on G2.com.

What do you dislike about sales-i?

Nothing, the product works great for everything I try and do on a daily basis. I would not consider it a dislike but it would be great if we could see inventory and pricing on the same tool. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

Corrie L.

Small-Business (50 or fewer emp.)

3/9/2018

"Fantastic insight into customers spend"

5/5

What do you like best about sales-i?

Report on sales by region, customer, department, brand, SKU, sales person and so on so on. set up alerts if a customers spend drops of a certain product. or pull up customers that bought a product but didn't buy a product that goes with it (customers that bought sand but not cement for example) Review collected by and hosted on G2.com.

What do you dislike about sales-i?

this is really hard because i find the software so useful and it is so much better than anything we have had before. i suppose the CRM function wasn't as intuitive to use as whet we currently have so we don't bother with that. It only hold 2 years worth of data which sometimes it is useful to see more.. Review collected by and hosted on G2.com.

Recommendations to others considering sales-i:

get a demo and ask as many question as you can. just go for 1 user to start with to get au fait. Review collected by and hosted on G2.com.

What problems is sales-i solving and how is that benefiting you?

we are being alerted much sooner when customers spend drops allowing us to engage with them before they move awa. it gives us easy access to multiple cross selling opportunities within our existing customer database Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Andy M.

Project Specialist

Mid-Market (51-1000 emp.)

8/9/2018

"Sales-i will help you"

4/5

What do you like best about sales-i?

Tells you exactly which customers need attention. Review collected by and hosted on G2.com.

What do you dislike about sales-i?

The security changes they made. I cannot masquerade as another user the way I could when we first started using the program. Review collected by and hosted on G2.com.

Recommendations to others considering sales-i:

Make sure it is a good fit for your company. Review collected by and hosted on G2.com.

What problems is sales-i solving and how is that benefiting you?

Keeping better notes on meetings with customers. Keeping a better schedule of calling on customers. Finding areas where we can improve margins and overall sales. Review collected by and hosted on G2.com.

Response from Natalie Davies of sales-i

Hi Andy, if you are a Power User you will be prompted with an option to 'View As' upon logging into sales-i. From here, you can select any of your users to masquerade as. If you have any issues, please don't hesitate to contact support@sales-i.com who will be able to help you out! Thanks, Natalie :)

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Larry S.

Mid-Market (51-1000 emp.)

8/21/2018

"I'm VP of Sales and use Sales-I for a wide variety of reporting purposes."

4.5/5

What do you like best about sales-i?

I like the intuitive way that Sales-I allows me to drill into my data cube. Review collected by and hosted on G2.com.

What do you dislike about sales-i?

I find managing users a bit challenging and far less intuitive than the reporting capabilities. Review collected by and hosted on G2.com.

Current UserValidated ReviewerSource: Seller invite

Verified User in Wholesale

Mid-Market (51-1000 emp.)

8/9/2018

"Sales-i is very beneficial"

5/5

What do you like best about sales-i?

Sales-i is very helpful tool. It allows me to create reports that show where my sales are up, and down. It allows me to focus on customers that are down in specific categories and pinpoints the exact products. Review collected by and hosted on G2.com.

What do you dislike about sales-i?

On some drill downs it takes a while to find the info you need. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Verified User in Building Materials

Mid-Market (51-1000 emp.)

8/9/2018

"In the palm of my hand"

4/5

What do you like best about sales-i?

I am still learning all the ins and outs of Sales-i but so far it has been a great tool. It allows me to have all my customers information in the palm of my hand aka my phone Review collected by and hosted on G2.com.

What do you dislike about sales-i?

So far I haven’t found anything that I dislike about the program, I just wish I had more time to explore all its features Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Verified User in Wholesale

Mid-Market (51-1000 emp.)

8/16/2018

"Nice sales reports"

2.5/5

What do you like best about sales-i?

The sales reports are quick and easy to evaluate customer growth and response to sales efforts. Review collected by and hosted on G2.com.

What do you dislike about sales-i?

The actual sales call system is awkward to the point of my job becoming more about making the sales people use it than I would like.. it needs to be more intuitive all around Review collected by and hosted on G2.com.

Current UserValidated ReviewerSource: Seller invite

Verified User in Retail

Small-Business (50 or fewer emp.)

12/7/2018

"Sale"

3/5

What do you like best about sales-i?

I love to sell things I love to meet people and show them how to work products it is very well time spent Review collected by and hosted on G2.com.

What do you dislike about sales-i?

All the time consuming running back and forth getting products is very exhausting Review collected by and hosted on G2.com.

Validated ReviewerSource: Organic

Hal W.

Small-Business (50 or fewer emp.)

8/9/2018

"User friendly and very responsive to inquires"

4/5

What do you like best about sales-i?

Ease of use and easy to learn. Good tool for tracking Prospects and customer opportunities. Have good support and training and are very responsive. Always get a fast response to any questions or issues. Review collected by and hosted on G2.com.

What do you dislike about sales-i?

Would like better reports and easier to use campaign set up. Review collected by and hosted on G2.com.

Recommendations to others considering sales-i:

Great for Business products dealers who use DDMS from ECI Review collected by and hosted on G2.com.

What problems is sales-i solving and how is that benefiting you?

Wanted a good CRM app that was user friendly and easy to track. We have been able to track progress with prospects and customer opportunities and keep our reps focused on closing the deals. Review collected by and hosted on G2.com.