sales-i Reviews & Product Details

Sugar Predict is revenue intelligence software built for sales teams in manufacturing, wholesale, and distribution. Most sales teams in these industries struggle with a lack of visibility into customer buying behavior. Sugar Predict connects to your ERP system and analyzes sales data automatically. It highlights buying patterns, shows where customers have stopped buying, and flags new opportunities. Reps get real-time alerts to act quickly. They can see account insights and create ready-to-use sales decks before meetings. With Sugar Predict your team can focus on the right accounts, protect revenue, and find new ways to grow.

Seller

SugarAI

Discussions

sales-i Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

SugarAI Marketing Operations

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

23 months

View More Pricing Information

Top-Rated Alternatives

Salesforce Sales Cloud

View All Alternatives

User Insights

Average based on 137 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

sales-i Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is sales-i, and what problem is it built to solve?

sales-i is a sales analytics and sales management tool that helps teams understand customer purchasing activity. It brings sales information into reports that help users spot changes, gaps, and potential opportunities.

What languages does sales-i support?

sales-i supports 1 language: English.

What company sizes and industries is sales-i the best fit for?

sales-i appears to suit small and mid-market sales teams, with positive experiences concentrated in several customer-facing and distribution-oriented industries.

How long does it take to implement sales-i across a team?

Go-live is most often reported as taking less than a month, though implementation time varies. Shorter launches and longer rollouts are also reported.

Time to go live	Relative frequency
Less than 1 month	Most common
1–3 months	Also recurring
Less than 1 day	Also reported
3–6 months, 6–12 months, or more than 12 months	Less common

What customer support options does sales-i provide, and how do users find the overall support experience?

The support experience is often described as responsive and helpful, with users appreciating prompt answers and effective training. When a product issue persists, troubleshooting can feel repetitive and frustrating.

What is the experience like for teams switching to sales-i from another tool?

Switching to sales-i has been driven by the need for deeper sales analytics, clearer customer-level reporting, or sales data connected to CRM workflows. Teams moving from in-house or older CRM and reporting tools—including ACT, Solve or Solve360, Office 365 CRM, and Acsellerate—describe using sales-i to explore sales data more interactively, identify gaps, and create campaigns.

What features or capabilities could make sales-i even more useful?

sales-i could be more useful with smoother day-to-day workflows and more flexible ways to work with sales data. The most recurring improvements users point to are:

G2 reviews are authentic and verified.

Here's how.

Verified User in Textiles

Small-Business (50 or fewer emp.)

3/21/2017

"SALES- REVIEW"

5/5

What do you like best about sales-i?

EASE OF USE....IT HAS MADE IT VERY EASY FOR OUR MEMBERS OF THE TEAM WHO DONT FIND ANALYSIS EASY. Review collected by and hosted on G2.com.

What do you dislike about sales-i?

LACK OF ADAPTABILITY....THERE ARE SO MANY THINGS THAT WOULD BE USEFUL TO EVERYBODY USING THIS PROGRAM IF ONLY... Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

3/19/2017

"Sales data that makes sense"

3/5

What do you like best about sales-i?

Flexible, turns sales data into information that can be easily marketed. It justifies and tracks promotions and gives valuable research into pricing structures Review collected by and hosted on G2.com.

What do you dislike about sales-i?

It's not very intuitive, you need training. The online sessions help but they are determined by sales-i and not the vendor. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Verified User in Paper & Forest Products

Mid-Market (51-1000 emp.)

3/30/2017

"SalesI"

2/5

What do you like best about sales-i?

I like that I can see my customers entire order history. Review collected by and hosted on G2.com.

What do you dislike about sales-i?

I do not like that I cannot highlight one product and see the order history of that entire product. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Jeff G.

Mid-Market (51-1000 emp.)

3/17/2017

"Sales Rep"

4.5/5

What do you like best about sales-i?

Sales accumulation reports and rankings for customers Review collected by and hosted on G2.com.

What do you dislike about sales-i?

Search functions are not as easy as they could be Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Verified User in Business Supplies and Equipment

Mid-Market (51-1000 emp.)

3/20/2017

"Favorable for identifying product groups and reports."

4/5

What do you like best about sales-i?

Drilling down to specific categories and specific individual products. Review collected by and hosted on G2.com.

What do you dislike about sales-i?

Not aware if you can currently can do this, or if I'm just not aware how to do it..... I have a couple of accounts that have individual account numbers (30) for their various locations. It would be nice if you could click on these to generate a combined monthly report for sales, %GP, etc. As far as I know, these are considered as "Parent Accounts", and therefore, treated individually. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Consumer Goods

Small-Business (50 or fewer emp.)

3/17/2017

"Easy to use service with it being simple to use."

2.5/5

What do you like best about sales-i?

I like using My calls and the Inbox follow up calls, this means I can follow up and have my calls all planned out, I also like how easy and simple it is to use and the layout. Review collected by and hosted on G2.com.

What do you dislike about sales-i?

What I dislike the most about Sales-I is that you can't simply just search someone's name instead you have to go through all the notes and interactions to find that one person which can take so much time as you have to go through all them notes. Review collected by and hosted on G2.com.

Response from Natalie Davies of sales-i

Hello there, thanks so much for your review.

You are able to search for a contact's name in sales-i if they have been added as a contact against an account's Record Card in the CRM rather than in the body of a note that has been added. Simply select contacts from the dropdown list next to the search bar in the top black menu bar.

If you need any more help, please do contact our support team on support@sales-i.com and we'll be happy to help!

Thanks,

sales-i :)

Validated ReviewerIncentivizedSource: G2 invite

Simon G.

Managing Director

Wholesale

Mid-Market (51-1000 emp.)

3/17/2017

"Sales-i and Me!"

4/5

What do you like best about sales-i?

cloud based product, easily accessible on any device. Ability to create campaigns and enquiries which are easily shared with other users Review collected by and hosted on G2.com.

What do you dislike about sales-i?

still finding features after using this product for 3+ years that I wish I had known about sooner. Relatively high cost of the storage Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Automotive

Mid-Market (51-1000 emp.)

3/17/2017

"Decent Software"

3.5/5

What do you like best about sales-i?

The ability to leave notes that other sales staff and I can refer back to. Review collected by and hosted on G2.com.

What do you dislike about sales-i?

The fact that when I pull up a customer's sales it shows me what they are buying, but does not list the product lines they are not buying. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Verified User in Consumer Goods

Mid-Market (51-1000 emp.)

3/17/2017

"Fantastic sales programme"

4/5

What do you like best about sales-i?

Being able to plan calls and record details of a visit so all colleagues can see up to date info. Also seeing which items a retailer is selling now and in what quantities. Review collected by and hosted on G2.com.

What do you dislike about sales-i?

Not being able to see colleagues diary in the mobile iOS version. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Verified User in Business Supplies and Equipment

Small-Business (50 or fewer emp.)

3/17/2017

"Business Sales Manager"

5/5

What do you like best about sales-i?

Able to access 24/7, anywhere, anytime. Outside sales staff is able to access via iPhone or Android and setup customer appointments in real time. Review collected by and hosted on G2.com.

What do you dislike about sales-i?

Drill down steps. Would be great if it was shortened. Review collected by and hosted on G2.com.