My experience with SailPoint ISC has been positive. It provides a strong platform for managing identity governance and access across an organisation, particularly where there is a need for greater visibility, control and consistency around user access. Review collected by and hosted on G2.com.

The biggest challenge is the initial complexity. Some concepts and configuration options can take time to understand and see the benefits after implementing. Review collected by and hosted on G2.com.

SailPoint makes identity and access management simpler and more secure. It helps organizations ensure the right people have the right access at the right time, which makes it a valuable solution for managing security and compliance. Review collected by and hosted on G2.com.

One thing I dislike about SailPoint is that some configurations and troubleshooting can be complex, especially when dealing with customizations or integrations. It can sometimes take extra effort to understand and resolve issues. Review collected by and hosted on G2.com.

Sailpoint and it's associated ecosystem is extremely feature rich and the Vendor is very good at adding to it and responding to market demand Review collected by and hosted on G2.com.

Unfortunately migrating between older features to more recent releases is extremely difficult, indeed for many changes you need to rip out what you already have and start again Review collected by and hosted on G2.com.

I like that I can manage identities and machine identities for multiple clients, including lifecycle state and password compliance. The initial setup was pretty much smooth and efficient. Review collected by and hosted on G2.com.

I think SailPoint could move more toward AI and improve the Harbor co-pilot. I also think machine identity and asset management could be improved. Review collected by and hosted on G2.com.

I like SailPoint’s flexibility and how it brings identity governance, access management, and provisioning together. It gives me a centralized way to understand who has access to what, why they have it, how it was approved, and whether they should continue to have that access. I value Identity Lifecycle Management because it brings identity data, access, provisioning, and de-provisioning together and lets us automate access based on a user’s lifecycle. It helps ensure users get the right access when they need it and that access is removed when it is no longer required. The initial setup was easy enough for me as an experienced SailPoint engineer. Review collected by and hosted on G2.com.

Nothing so far Review collected by and hosted on G2.com.

I’d say the people are SailPoint’s greatest value. They’re diligent, and they really know their product. Review collected by and hosted on G2.com.

I’d love to see more flexibility when it comes to customizing the ISC, and I’d also like to see more effort put into migration topics. Review collected by and hosted on G2.com.

I think SailPoint provides excellent depth of integration, making it the best for integration and flexibility in identity and access management. The initial setup was also easy, which was a big plus for me. Review collected by and hosted on G2.com.

I think SailPoint could improve by offering more plug-and-play options for IIQ environments that aren't prepared for the cloud. It would be helpful to have something like AI discovery and scanning features available as a discover and audit kind of scan for all IIQ environments. Review collected by and hosted on G2.com.

I like how SailPoint makes identity governance feel practical and manageable, especially with its automated provisioning, access reviews, and lifecycle management features. Review collected by and hosted on G2.com.

I find some of SailPoint’s configuration and customization processes more complex than they need to be. In particular, troubleshooting workflows and managing integrations often require a deeper level of technical understanding, and they can involve more manual effort than I would expect. Review collected by and hosted on G2.com.

I like that ISC is less hands-on than IQ while still providing almost everything IQ provided. I also like the predefined workflow steps, which I can drag and drop instead of configuring every step from scratch. I can use external triggers like PowerShell scripts with workflows for specific purposes, keeping things lightweight in ISC while the scripts do the heavy lifting. Review collected by and hosted on G2.com.

I find user access certification very vanilla, and I’d prefer something more robust like we had in IQ. I’d also find it helpful to be able to leverage these kinds of things within the workflow. Review collected by and hosted on G2.com.

SailPoint has allowed us to have a single point of reference for the various Identities that are part of higher educations. Without it we would be living in chaos. We are looking forward to beginning to use the onboarding of applications and increased recertification functions. Review collected by and hosted on G2.com.

We have multiple sources of truth for our Identities and have not been able to find a good way to link our various sources to generate a single identity. Review collected by and hosted on G2.com.