Sage Business Cloud Accounting Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Sage Business Cloud Accounting, making complex accounting tasks accessible for everyone. (4 mentions)

Users value the real-time financial reporting in Sage Business Cloud Accounting, enhancing efficiency and clarity in accounting tasks. (3 mentions)

Users value the accurate data provided by Sage Business Cloud Accounting, making financial management straightforward and efficient. (2 mentions)

Users appreciate the always available customer support of Sage Business Cloud Accounting, enhancing their overall experience. (2 mentions)

Users value the easy integration of Sage Business Cloud Accounting, making transitions and data management seamless and efficient. (2 mentions)

Users find data entry too basic and manual, limiting their efficiency and overall experience with Sage Business Cloud Accounting. (1 mentions)

Users express dissatisfaction with inadequate reporting, especially regarding repetitive models and lack of custom report options. (1 mentions)

Users find the limited automation in Sage Business Cloud Accounting to be a drawback for efficiency in data entry. (1 mentions)

Users express frustration with missing reporting features, making it difficult to obtain specific customer and account data efficiently. (1 mentions)

Users often face challenges with poor customer support, resulting in unsatisfactory resolutions to their issues. (1 mentions)

5 Pros or Advantages of Sage Business Cloud Accounting

1. Ease of Use

Users appreciate the ease of use of Sage Business Cloud Accounting, making complex accounting tasks accessible for everyone.

See 4 mentions

See Related User Reviews

Kavitha N.

4.5/5

"Intuitive and Reliable Accounting with Room for Improvement"

What do you like about Sage Business Cloud Accounting?

I find Sage Business Cloud Accounting very easy to use and accurate. It's satisfying to have so many reports available, and I appreciate how everyone

Caitlin S.

Mid-Market (51-1000 emp.)

5.0/5

"Collections Specialist"

What do you like about Sage Business Cloud Accounting?

It is very easy to use and helpful for all the information I need. I love the features.

2. Reporting Features

Users value the real-time financial reporting in Sage Business Cloud Accounting, enhancing efficiency and clarity in accounting tasks.

See 3 mentions

See Related User Reviews

Temba M.

Mid-Market (51-1000 emp.)

5.0/5

"Sage Business Cloud Accounting review"

What do you like about Sage Business Cloud Accounting?

I like the real-time financial reporting and the generation of up-to-date reports that Sage Business Cloud Accounting offers. It makes daily processin

Kavitha N.

4.5/5

"Intuitive and Reliable Accounting with Room for Improvement"

What do you like about Sage Business Cloud Accounting?

I find Sage Business Cloud Accounting very easy to use and accurate. It's satisfying to have so many reports available, and I appreciate how everyone

3. Accurate Data

Users value the accurate data provided by Sage Business Cloud Accounting, making financial management straightforward and efficient.

See 2 mentions

See Related User Reviews

Kavitha N.

4.5/5

"Intuitive and Reliable Accounting with Room for Improvement"

What do you like about Sage Business Cloud Accounting?

I find Sage Business Cloud Accounting very easy to use and accurate. It's satisfying to have so many reports available, and I appreciate how everyone

Nhi H.

Small-Business (50 or fewer emp.)

4.0/5

"finance"

What do you like about Sage Business Cloud Accounting?

Sage Business is good for data accounting and chart account

4. Customer Support

Users appreciate the always available customer support of Sage Business Cloud Accounting, enhancing their overall experience.

See 2 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"very easy to work with easy to do corrections."

What do you like about Sage Business Cloud Accounting?

Easy to access from anywhere. Always customer support when you need it. You can use it anytime and there are numerous features. Also very easy to swit

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Would recommend"

What do you like about Sage Business Cloud Accounting?

It's much improved from our previous accounting software. Very user friendly. Help areas are very informative. I use this software in my daily activit

5. Easy Integration

Users value the easy integration of Sage Business Cloud Accounting, making transitions and data management seamless and efficient.

See 2 mentions

See Related User Reviews

Kavitha N.

4.5/5

"Intuitive and Reliable Accounting with Room for Improvement"

What do you like about Sage Business Cloud Accounting?

I find Sage Business Cloud Accounting very easy to use and accurate. It's satisfying to have so many reports available, and I appreciate how everyone

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"very easy to work with easy to do corrections."

What do you like about Sage Business Cloud Accounting?

Easy to access from anywhere. Always customer support when you need it. You can use it anytime and there are numerous features. Also very easy to swit

5 Cons or Disadvantages of Sage Business Cloud Accounting

1. Data Management

Users find data entry too basic and manual, limiting their efficiency and overall experience with Sage Business Cloud Accounting.

See 1 mentions

See Related User Reviews

Nhi H.

Small-Business (50 or fewer emp.)

4.0/5

"finance"

What do you dislike about Sage Business Cloud Accounting?

Sage Business too basic data entry and manual

2. Inadequate Reporting

Users express dissatisfaction with inadequate reporting, especially regarding repetitive models and lack of custom report options.

See 1 mentions

See Related User Reviews

Kavitha N.

4.5/5

"Intuitive and Reliable Accounting with Room for Improvement"

What do you dislike about Sage Business Cloud Accounting?

I am not satisfied with the statement of account report model repetition and also I need to take quarterly once new customers there is no option to ta

3. Limited Automation

Users find the limited automation in Sage Business Cloud Accounting to be a drawback for efficiency in data entry.

See 1 mentions

See Related User Reviews

Nhi H.

Small-Business (50 or fewer emp.)

4.0/5

"finance"

What do you dislike about Sage Business Cloud Accounting?

Sage Business too basic data entry and manual

4. Missing Features

Users express frustration with missing reporting features, making it difficult to obtain specific customer and account data efficiently.

See 1 mentions

See Related User Reviews

Kavitha N.

4.5/5

"Intuitive and Reliable Accounting with Room for Improvement"

What do you dislike about Sage Business Cloud Accounting?

I am not satisfied with the statement of account report model repetition and also I need to take quarterly once new customers there is no option to ta

5. Poor Customer Support

Users often face challenges with poor customer support, resulting in unsatisfactory resolutions to their issues.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Would recommend"

What do you dislike about Sage Business Cloud Accounting?

I've had a few issues getting good answers from customer service.

Top-Rated Alternatives

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G2 reviews are authentic and verified.

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Verified User in Accounting

Small-Business (50 or fewer emp.)

3/4/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"A good cloud based software"

5/5

What do you like best about Sage Business Cloud Accounting?

It's good cloud based software that you can work on at the same time as your client. The 24/7 phone support from Sage is valued highly by my clients. Review collected by and hosted on G2.com.

What do you dislike about Sage Business Cloud Accounting?

It could improve on handling the Foreign Currency bank transactions Review collected by and hosted on G2.com.

Stuart R.

Small-Business (50 or fewer emp.)

7/27/2020

"User friendly accounting package"

4/5

What do you like best about Sage Business Cloud Accounting?

Sage is an intuitive, easy to navigate accounting platform. Review collected by and hosted on G2.com.

What do you dislike about Sage Business Cloud Accounting?

Their API options are limited for individuals as it is mainly accommodates 3rd party app developers. Review collected by and hosted on G2.com.

Recommendations to others considering Sage Business Cloud Accounting:

A cost effective and easy to use platform that has most features that a small/medium size organisation requires. May be limited for more advanced requirements or customized features. Limited restore features if making errors. Review collected by and hosted on G2.com.

What problems is Sage Business Cloud Accounting solving and how is that benefiting you?

Sage has helped us manage our debtors easily and saves time with automated bank feeds. Review collected by and hosted on G2.com.

Proud S.

Tax Manager

Small-Business (50 or fewer emp.)

8/19/2020

"Best in Cloud Accounting"

5/5

What do you like best about Sage Business Cloud Accounting?

I like the Bank feeds part and its auto matching. Review collected by and hosted on G2.com.

What do you dislike about Sage Business Cloud Accounting?

For now am happy with Sage as I can work anywhere Review collected by and hosted on G2.com.

kathryn s.

Small-Business (50 or fewer emp.)

8/20/2020

"Use in accounting practice"

5/5

What do you like best about Sage Business Cloud Accounting?

Helps us with the MTD compliance and practice efficiency Review collected by and hosted on G2.com.

What do you dislike about Sage Business Cloud Accounting?

Not a lot but I would like to see some quick way of duplicating common entries such as an auto fill maybe Review collected by and hosted on G2.com.

Recommendations to others considering Sage Business Cloud Accounting:

Find your local account manager - they are a wealth of information and a great support Review collected by and hosted on G2.com.

What problems is Sage Business Cloud Accounting solving and how is that benefiting you?

Enables us to get clients more involved in their accounting whilst they are on the go and we always have access to their records so if they have a problem we can look at it straight away in real time Review collected by and hosted on G2.com.

Hebert B.

Director

Small-Business (50 or fewer emp.)

10/9/2020

"Fantastic accounting application"

5/5

What do you like best about Sage Business Cloud Accounting?

Feature rich, ease of use & functional.. Review collected by and hosted on G2.com.

What do you dislike about Sage Business Cloud Accounting?

The new chat bot is not a good idea..... Review collected by and hosted on G2.com.

Neo L.

Co-founder & Executive Director Of Operations

Small-Business (50 or fewer emp.)

Originally submitted 4/3/2020

"Transition from the dark ages to the cloud!"

4/5

What do you like best about Sage Business Cloud Accounting?

My organization migrated from an on-premises based accounting software to Sage Cloud accounting. The gains were immense and immediately measurable. Being a service-based IT consulting business where time is money and mobility is an absolute requirement, the cloud-based solution made collaboration with our internal team and audits by our external accountants a breeze as no travelling is required. No more updates and long support calls. The system allows the user to jump to any financial period without any hassle. Review collected by and hosted on G2.com.

What do you dislike about Sage Business Cloud Accounting?

- The automatic bank feeds function has been a problem and is prone to crashing. - Sage should also develop better training material, preferably on youtube. - The system does not warn you when there are duplicate bank transactions captured - this could be improved on. - The system does not inform you when there are new journals posted from the Sage Payroll integration - There should be alerts whenever changes have been made by the user or by other users (and integrated apps). - Support needs work - I have often spoken to support technicians/agents who have no knowledge of accounting or very little knowledge of how their own software works. As an expert user of the system, I expected better. Review collected by and hosted on G2.com.

Recommendations to others considering Sage Business Cloud Accounting:

I would recommend Sage Business Cloud Accounting to any organization that is currently using on-premise accounting software. The pricing for this product is competitive and is flexible allowing for small to medium businesses to utilize it without having to purchase a full year license as is the case with on-premise solutions. Review collected by and hosted on G2.com.

What problems is Sage Business Cloud Accounting solving and how is that benefiting you?

- We have completely removed the need for an outsourced bookkeeper as the system is easy enough to use for a basic user. - We have saved time and money in human resources and paperwork as we now keep electronic records on the cloud. - The financial data is easily exportable into other formats such as Excel, CSV and PDF - This makes it very easy and efficient to use the data in Sage in other financial modelling software. Review collected by and hosted on G2.com.

Johncan M.

Accountant

Accounting

Mid-Market (51-1000 emp.)

8/21/2019

"excellent bookkeeping reports."

4.5/5

What do you like best about Sage Business Cloud Accounting?

Am impressed with its module on invoicing where clients can just chose to pay from inside the receipt. This software is just wonderful all the featured in one. Review collected by and hosted on G2.com.

What do you dislike about Sage Business Cloud Accounting?

Sometimes i have connectivity issues and that inconvenience my workflow and when you seek for customer support it is not all so effective they should improve on that. Review collected by and hosted on G2.com.

Recommendations to others considering Sage Business Cloud Accounting:

The tool is so good and has improved bookkeeping reports and invoicingof clients is now easy i would surely recommend it. Review collected by and hosted on G2.com.

What problems is Sage Business Cloud Accounting solving and how is that benefiting you?

Eliminating manual reconcilliation and key financial activitiesthrough automatic tracking and automatic syncing with banks and credit accounts. Review collected by and hosted on G2.com.

Verified User in Accounting

Mid-Market (51-1000 emp.)

9/24/2019

"It is easy to navigate and I'm a new user so I'm still learning."

5/5

What do you like best about Sage Business Cloud Accounting?

I see the payment updates, Age of Receivables per account view, able to download in EXCEL file which is very helpful in balancing my data entries with the source document. I regularly enter transactions for medical billing and I can balance this right away after all records were entered. Review collected by and hosted on G2.com.

What do you dislike about Sage Business Cloud Accounting?

I do not know about the downside of Sage financials since I'm a new user and still learning on how to navigate. I wish I had formal education on how to use Sage Accounting System. Review collected by and hosted on G2.com.

Recommendations to others considering Sage Business Cloud Accounting:

It is easy to use and I have no problem for now as a user. But I would like to learn more about Sage Business Cloud Financials. Review collected by and hosted on G2.com.

What problems is Sage Business Cloud Accounting solving and how is that benefiting you?

The benefits are easy to balance, able to review accounts receivable payments, and Aging. So, I know everything that I entered is all correct. But since I am a new user, I need formal training in order to be an expert using Sage financial software. Review collected by and hosted on G2.com.

Priscilla R.

Production analyst

Small-Business (50 or fewer emp.)

5/8/2019

"A robust and smart system for your business"

5/5

What do you like best about Sage Business Cloud Accounting?

This system has been very helpful in enabling my departments to easily track all our financial operations. It works great for small and medium businesses and can grow as a company. By being in the browser this eliminates the need to set up a separate server to host all the accounting, CRM and finance we need, which is a great advantage. Customer service can be easily achieved and data is always more useful. Review collected by and hosted on G2.com.

What do you dislike about Sage Business Cloud Accounting?

Payroll reports can be confusing, but I'm still getting to know the program, not a problem that will spoil the usage experience. Review collected by and hosted on G2.com.

Recommendations to others considering Sage Business Cloud Accounting:

Sage has many features! Use them for inventory, billing, accounting and more! Review collected by and hosted on G2.com.

What problems is Sage Business Cloud Accounting solving and how is that benefiting you?

Management reports, costs, accounting in general are the functions I use most. The application still counts on an enormous amount of functions that help in the organization of the company. Review collected by and hosted on G2.com.

Marie W.

Account Manager

Insurance

Mid-Market (51-1000 emp.)

3/31/2019

"User friendly"

5/5

What do you like best about Sage Business Cloud Accounting?

The best feature of Sage Cloud is the automated synchronization we get with various bank and credit card accounts, which eliminates a lot of manual reconciliation, and all key financial activities are automatically tracked. Time flows can also be easily tracked, and billable hours are generated with just a few clicks.

The best thing about Sage Cloud by far was the invoicing module. Pending and sent invoices can be easily tracked, and clients have the option to pay from within the invoice. Review collected by and hosted on G2.com.

What do you dislike about Sage Business Cloud Accounting?

Sage Cloud is an incredible tool aimed at cloud accounting, and the whole purpose of the application is to make it accessible from anywhere. I experienced network issues a few times, and I think this is one area that needed improvement. Review collected by and hosted on G2.com.

Recommendations to others considering Sage Business Cloud Accounting:

I think Sage has done a superb job with their cloud-based application, and the main thing they might need to work on is providing better customer support. When I contacted them with a few issues, I realized the staff were trying to help as best as they could, but they needed a bit more training. Review collected by and hosted on G2.com.

What problems is Sage Business Cloud Accounting solving and how is that benefiting you?

Sage Business Cloud was particularly helpful in accounts receivable and accounts payable areas where invoicing clients was actually easy, and it improved our collection times, and revenue was improved by over 7%. Payables were also significantly streamlined, and charges reflecting in the bank account would automatically reconcile with the system-generated invoices.

Another great benefit we felt was the improvement in accounting reports. Past accounting software we used didn't allow data to flow how I would have liked, and I needed a reporting system that would take me right from booking incoming material receipts to delivery notes and sales revenue with a clear separation of the cost of goods sold and other related expenses. Sage Cloud has a great reporting system with a flexible format that helped a lot. Review collected by and hosted on G2.com.

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Sage Business Cloud Accounting Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

5 Pros or Advantages of Sage Business Cloud Accounting

1. Ease of Use

2. Reporting Features

3. Accurate Data

4. Customer Support

5. Easy Integration

5 Cons or Disadvantages of Sage Business Cloud Accounting

1. Data Management

2. Inadequate Reporting

3. Limited Automation

4. Missing Features

5. Poor Customer Support

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Sage Business Cloud Accounting Reviews (76)

Sage Business Cloud Accounting Reviews (76)

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