# BHN Reviews **Vendor:** Blackhawk Network **Category:** [Rewards and Incentives Software](https://www.g2.com/categories/rewards-and-incentives) **Average Rating:** 4.5/5.0 **Total Reviews:** 110 ## About BHN Trusted. Innovative. Unrivaled. With a single connection to BHN’s global payments platform, your business unlocks the world’s largest network of consumer branded payment solutions. Discover new ways to engage your customers, employees, and partners. Grow revenue. Increase loyalty. Incentivize your teams. ## BHN Pros & Cons **What users like:** - Users enjoy the **ease of use** of BHN, finding it simple to send rewards through Rybbon. (1 reviews) - Users find that the **easy sending** of rewards through Rybbon simplifies their processes effectively. (1 reviews) **What users dislike:** - Users find BHN's **limited variety** of tools makes it feel slow and outdated compared to newer options. (1 reviews) - Users find BHN's interface to be **slow and dated** compared to more modern alternatives available today. (1 reviews) ## BHN Reviews ### 1. Facilitates the delivery of rewards **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2024 **What do you like best about BHN?** To build long-lasting relationships with customers and improve brand perception, our agency uses different strategies, and one of them is to offer incentives. BHN Rewards makes it easy to deliver and track these incentives, allows you to set an expiration time for the rewards and recover all of those that were not redeemed. This way, losses are reduced and the ROI of the campaigns is increased. **What do you dislike about BHN?** There are few integrations with marketing and sales platforms, you have to use Zapier to expand the range of options, and it is an extra cost. I would like to see the BHN Rewards platform expand its catalog of integrations. **What problems is BHN solving and how is that benefiting you?** It is a platform that is quick to implement and easy to manage. We have detailed control over the rewards delivered, and I can also customize the message that the client will receive, giving a personalized touch to each incentive. It has helped us improve the perception of brands and give consumers that little push to buy. ### 2. Boost your sales by giving a small incentive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2024 **What do you like best about BHN?** We use BHN Rewards for promotional campaigns, when customers need an extra incentive to make a purchase. Also to motivate customers to leave feedback, it integrates well with SurveyMonkey and Marketo. Overall, the platform is easy to use and it is possible to track the rewards you give out. **What do you dislike about BHN?** You can't always be giving out incentives, so their use is limited to seasons or not, everything depends on the market you are working in, I would say that is the negative side of this tool. **What problems is BHN solving and how is that benefiting you?** We have clients who are in very competitive industries and as part of our strategy to achieve sales, conversions or leads, we have integrated BHN Rewards. Logistically, it makes it easier for us to deliver incentives, which we offer in our promotional campaigns to gain clients or subscribers. In addition, this tool integrates very well with our other survey and email delivery tools. ### 3. Great way to incentivize individuals for contributions to valuable projects **Rating:** 3.0/5.0 stars **Reviewed by:** Zachary L. | President and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2024 **What do you like best about BHN?** When launching a new marketing campaign we needed a way to incentivize folks in our target market for real industry feedback and this was an excellent way to get digital traffic in the door. **What do you dislike about BHN?** Processing and other fees along the way. **What problems is BHN solving and how is that benefiting you?** Lack of digital traffic to help us beta test a new program we were launching. Helped us get real time user data for continuous process improvement. ### 4. Valuable and Trusted **Rating:** 5.0/5.0 stars **Reviewed by:** Alex J. | Field Services Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2024 **What do you like best about BHN?** I like how they help businesses grow using powerful rewards programs that are accessible at any level **What do you dislike about BHN?** Nothing isn't there to no like, i really think this service is great **What problems is BHN solving and how is that benefiting you?** It's solving the way companies respond to employees wishes and cater to them greatly with their help ### 5. It was a pretty straightforward service. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2024 **What do you like best about BHN?** I appreciate again the simplicity involved and the directness it was easy to choose what I wanted and a easy to access my rewards. **What do you dislike about BHN?** There should be options made avaible. It's nothing really that stood out except for this simplicity. **What problems is BHN solving and how is that benefiting you?** Creating rewards and opportunities ### 6. Okay **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2024 **What do you like best about BHN?** Good all in one solution for digital rewards. Everything went smoothly. Happy. **What do you dislike about BHN?** Nothing stood out as a negative. Experience was good. So nothing was disliked. **What problems is BHN solving and how is that benefiting you?** Allowed me to send and track a digital reward. ### 7. It’s been a great experience, I gained a lot of value. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2024 **What do you like best about BHN?** I like the value I gain from using BHN rewards. **What do you dislike about BHN?** I hardly dislike anything about it. It is created very well. **What problems is BHN solving and how is that benefiting you?** It's solving financial concerns by offering another option to make income by creating rewards and incentives. ### 8. BHN makes sending incentives quick and easy **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2023 **What do you like best about BHN?** The reporting and tracking functions. It makes it simple for us to track sending incentives out to our respondents, we can see if the email was sent, delivered, opened, and claimed. This makes tracking payments quick and easy. **What do you dislike about BHN?** Not applicable. We are happy with all the BHN services. **What problems is BHN solving and how is that benefiting you?** We regularly provide incentives to those who complete surveys for us. BHN is the quickest way to get those incentives paid out and also to track the status of them. Their reporting functions also enable us to have real time information on how much of our incentive budget has been spent for different projects. ### 9. Great option for price and ease (especially for small businesses) **Rating:** 4.5/5.0 stars **Reviewed by:** Whitney V. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2022 **What do you like best about BHN?** Our gifting needs are sporadic in terms of timing and quantity. Having the automation set up makes it super easy for our employees to trigger the request and for us to approve and pay as we go. Overall, we are very pleased with this option as we were "too small" for a number of the other gifting services and the fact that integrates so nicely with HubSpot is the cherry on top. **What do you dislike about BHN?** Their sales cycle was a little odd in that I created our account and started using it when a team member reached out to do a call (which I thought was to highlight additional features) but it was the initial sales call. We figured this out in about 10 minutes but it was still awkward. There could also be additional clarity on using a credit card for each payment versus setting up a bank account to hold a set amount of funds (on their books) to draw down from. **What problems is BHN solving and how is that benefiting you?** As a recruiting and HR consulting firm, we were struggling to find an option that would allow us to send congratulations and thank you gift cards to the individuals we work with on an as-needed basis. ### 10. Reduce your workload! **Rating:** 5.0/5.0 stars **Reviewed by:** Jacqueline D. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2021 **What do you like best about BHN?** Rybbon is easy to use, has plenty of options, and helps us deliver significant value to our clients. **What do you dislike about BHN?** There is nothing that I dislike about Rybbon. This has been a time saver and value-add for our clients. **What problems is BHN solving and how is that benefiting you?** Rybbon has saved a considerable amount of time in the administration of survey incentives. We have also delivered significant value to our clients by using the Global Smart Choice option. This allows the recipient to select a gift card of their choice (or a non-profit donation of choice), customized depending on recipient location. ### 11. Love using the Rybbon Platform! **Rating:** 4.0/5.0 stars **Reviewed by:** Andrew K. | Head of Forum Recruiting, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2021 **What do you like best about BHN?** The ease of use is probably what I like best about Rybbon. The platform is clean, easy to use and affective for sending any type of gift card. We have evaulated other platforms but the mixture of Rybbons cost + ease of use was unmatched. **What do you dislike about BHN?** The one thing I have noticed is that sometimes when you send a gift card to someone, the card ends up in their spam or they have trouble accepting it. Not sure if that's a Rybbon issue or an email issue on my end. **What problems is BHN solving and how is that benefiting you?** I love the fact that you can upload a csv file to make it easy to send gift cards to multiple people at once. I am definitely more productive, and the platform saves me a ton of time! ### 12. Incentives Timesaver! **Rating:** 5.0/5.0 stars **Reviewed by:** Nikki P. | Research Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2022 **What do you like best about BHN?** Great customer service. Offers global rewards available in the local currency. I also thought it was nice they included donations as options recipients could choose from. It is also nice that it is integrated with Qualtrics. **What do you dislike about BHN?** Only downside I would say is that it doesn't have mobile compatibility when setting up or checking your campaigns. You have to use your desktop for everything. **What problems is BHN solving and how is that benefiting you?** Verifying if survey respondents are getting their rewards also saving money on unused rewards ### 13. Great tool for managing promotions **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2022 **What do you like best about BHN?** Easy to use with lots of choices of gift cards. **What do you dislike about BHN?** Payments need to be sent in USD, which is not our local currency so there are FX fees **What problems is BHN solving and how is that benefiting you?** n/a ### 14. Easy-to-use but powerful incentive tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2021 **What do you like best about BHN?** The best part of Rybbon is how easy it is to link with our preferred survey platform and track the incentive distribution process. It's also extremely helpful that unclaimed rewards can be managed so that we can save money. **What do you dislike about BHN?** I haven't experienced many issues, so I can't really list any dislikes at the current time. I suppose integration could be a bit more streamlined. We've had some minor issues with survey respondents getting errors in the transition from the survey to Rybbon, which has led to re-distributing of incentives, but it wasn't on a large scale. **What problems is BHN solving and how is that benefiting you?** It is a much simpler and easier to manage process to distribute digital incentives to survey respondents. Being able to offer digital incentives saves us time by not needing to distribute physical ones. ### 15. Easy to Use Reward System **Rating:** 4.5/5.0 stars **Reviewed by:** Tom S. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2022 **What do you like best about BHN?** Rybbon is very intuitive and easy to use. Also, it is seamless for international rewards. We are able to interface our custom survey system with Rybbon. **What do you dislike about BHN?** There are some limitations with editing/modifying/adding to the recipient list. However, I believe that this issue is being addressed. **What problems is BHN solving and how is that benefiting you?** We are able to build in incentives for taking our surveys. The response rate has been increased. ### 16. Streamlined Solution for Survey Incentives **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2021 **What do you like best about BHN?** Rybbon has all we need--and none of the complicated and unnecessary extras--to reward our survey participants. It saves us countless hours we would otherwise need to spend on mailings and documentation otherwise. The variety of reward choices keeps everyone happy, and the filters on the interface help us make sure each and every person is compensated in a timely manner. It works like magic, and it even updates our qualtrics database in real time with each person's Rybbon status. When we have questions, the support team is very responsive and clear, even sending very helpful demonstration video clips in some cases. Every action is conveniently logged, and internal troubleshooting is a breeze. For example, we can now easily correct email typos or re-send reward emails with one click. **What do you dislike about BHN?** They no longer allow a pre-loaded contact list for Qualtrics-linked campaigns, so we have had to play it safe and manually approve all rewards (without an option to auto-approve by comparing against the existing list). **What problems is BHN solving and how is that benefiting you?** We are distributing an online survey via Qualtrics to over 2,000 participants, and without Rybbon we would have needed to purchase, document, and mail physical gift cards to all of those people. Using Rybbon is just infinitely more flexible and efficient. The participants also appreciate receiving their survey incentive within minutes of completing the survey, as they would with a traditional in-person interview. ### 17. Excellent product and great customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Anita K. | S, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2021 **What do you like best about BHN?** The software is user-friendly and easy to learn. Questionnaire respondents are able to get their rewards easily. Tech support is fast, friendly, efficient, and caring. Very nicely done! **What do you dislike about BHN?** Most people in our surveys prefer to get VISA rewards due to the fact that they are in isolated or semi-isolated communities. These are a bit more difficult to set up because of the paperwork required. Being able to offer more credit card-type rewards would work best in our situation. **What problems is BHN solving and how is that benefiting you?** We are able to provide rewards to respondents without having to travel to the communities carrying cash or prepaid cards. This is much more secure for our staff and ensures the reward goes to the person it was intended for. ### 18. Great platform **Rating:** 4.5/5.0 stars **Reviewed by:** Zachary J. | Marketing Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2021 **What do you like best about BHN?** I love how easy it is to use and the number of vendors we can use. **What do you dislike about BHN?** Their system of guessing how many buys you are going to use in a year is ridiculous and is super annoying. **What problems is BHN solving and how is that benefiting you?** We have been able to send all of our digital gift cards everytime. ### 19. Thanking respondents made easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2022 **What do you like best about BHN?** We, as a company, really appreciate the ease of being able to quickly incent our survey respondents! Coming from a space where this was typically done via snail mail, life is made much easier! **What do you dislike about BHN?** Nothing, in particular, that I can think of! **What problems is BHN solving and how is that benefiting you?** As stated earlier, we've been able to expedite the process by which we incent our survey respondents. The end result is happier respondents and a happier team at our company. ### 20. Amazing system for incentivizing participants, with excellent customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2021 **Describe the project or task BHN helped with:** Rybbon helped us conduct a study evaluating attitudes, behavior, and perceived norms about rigor and transparency in research across various research communities. **What do you like best about BHN?** Rybbon streamlined the process of incentivizing study participants, allowing them to claim rewards of their choice upon completion. **What do you dislike about BHN?** I can't think of anything particular that I dislike about Rybbon. **What problems is BHN solving and how is that benefiting you?** In the past, I've had to manually reward participants in my studies, which could be difficult to keep track of at times. Rybbon's service has automated this part of conducting studies and saved us a lot of time and concern. ### 21. Go With Rybbon **Rating:** 5.0/5.0 stars **Reviewed by:** Vincent T. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2020 **Describe the project or task BHN helped with:** Rybbon has been a truly amazing company to partner with. If you’re someone like me that wants the reliability and flexibility to integrate a rewards program into a modern, semi-automated sales infrastructure for your team and/or customers, definitely get on a call with Rybbon. I’m glad I made the right choice at the beginning by not going with another provider. I look forward to continuing with this great company as our business scales. Thanks Rybbon! **What do you like best about BHN?** The flexibility possible with their platform for modern business needs. **What do you dislike about BHN?** No dislikes I can think of at this time. **Recommendations to others considering BHN:** Rybbon has been a truly amazing company to partner with. If you’re someone like me that wants the reliability and flexibility to integrate a rewards program into a modern, semi-automated sales infrastructure for your team and/or customers, definitely get on a call with Rybbon. I’m glad I made the right choice at the beginning by not going with another provider. I look forward to continuing with this great company as our business scales. Thanks Rybbon! **What problems is BHN solving and how is that benefiting you?** The main problems solved include both connecting with our customers who finish with our service in order to establish customer loyalty as well as incentivization. ### 22. Lifesaver! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2020 **Describe the project or task BHN helped with:** We use Rybbon to automate our gift card program. Users who complete our training module get placed into a Hubspot workflow and at the end of the workflow they get dumped into a Rybbon gift card distribution trigger. I then use the Rybbon portal to set up campaigns and approve/disapprove entries. **What do you like best about BHN?** I like that we are able to set up separate campaigns for all of our gift card programs and all we have to do is build in a Hubspot automation trigger to get them to funnel in to the Rybbon portal. Then I have the ability to approve/disapprove entries from there. The reporting feature is also very nice for our accounting team because it tracks gift card purchases (including pre-funding our account) and it tracks gift cards sent/claimed/unused. **What do you dislike about BHN?** The only thing I dislike about the platform is that there is no real fraud detection. We have users who create several fake profiles/emails in order to claim as many gift cards as possible. I'm able to filter out duplicate email addresses but there is no detection on a suspicious entry. This would save us hundreds/thousands of dollars. Filtering recipients is also a little frustrating because you can only filter name/email by their first name because it puts first name + last name + email in the same column. They should separate these out so you can filter by either first name, last name, or email. **Recommendations to others considering BHN:** You get a 100% refund on all unclaimed gift cards, that allows you to pretty much pay for Rybbon's service fee. It's a platform that pays for itself! **What problems is BHN solving and how is that benefiting you?** We used to do this whole process manually. That was a nightmare because it was hard to keep track of everything. Now all I need to do is login to Rybbon's portal and approve any new entries (this can also be set up to automatically approve entries). ### 23. Such a convenient service for all our clients **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel P. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2020 **Describe the project or task BHN helped with:** Rybbon helps us deliver gift cards to our clients all over the world when we want to thank them for referring a friend or helping us with market research. Rybbon's service is so convenient and easy to use. They have thought of everything. It literally takes seconds to send a thank-you to clients anywhere in the world in a currency that works for them. This is an excellent service that saves us so much time and stress. We are getting very good value for money. **What do you like best about BHN?** The simplicity of Rybbon's system is a real plus. Just a few clicks. All you need is the client's email address. **What do you dislike about BHN?** I really can't find anything I'd change about Rybbon's service. We love it! **Recommendations to others considering BHN:** It's easy to try. Just send one reward and you'll be hooked. You don't need to set up a contract, just try it once. **What problems is BHN solving and how is that benefiting you?** We work with clients in 60 countries and Rybbon saves us trying to figure out what rewards work in each country. Their system saves us a great deal of time and effort. ### 24. Best Platform We Have Ever Found **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2020 **Describe the project or task BHN helped with:** Rybbon has simplified our participant payment process. We send payment within minutes to participants all over the world. Rybbon also makes it easy to track when incentives have been received by the participant. We also love that Rybbon allows participants to select which retailer they would they would like to redeem their gift card to. **What do you like best about BHN?** I love that our customer service rep, Troy, is so attentive and quick to respond! We have never had this high level of customer service. **What do you dislike about BHN?** I wish that we could have a quicker bank transfer process as it seems to take 3-5 business days to get money sent from our bank to Rybbon. **Recommendations to others considering BHN:** I cannot think of a better platform to send incentives with! **What problems is BHN solving and how is that benefiting you?** Participants are being paid QUICKLY! ### 25. Easy to use, responsive support team. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2020 **Describe the project or task BHN helped with:** Rybbon helped to give reward gifts to my survey respondents. **What do you like best about BHN?** I liked how easy it was to add recipients, and also that Rybbon would alert me to when I added duplicates. I also am quite keen on being about to put an expiration date on reward redemption. **What do you dislike about BHN?** They have a limited number of survey platforms their automation works with as a plug and play, but honestly, I worked with the tech support team and we got it working on my platform as well - so it wasn't really an issue. **Recommendations to others considering BHN:** It's easy to use and the support team is extremely friendly. It's best to engage them early in your project development as they have a thorough vetting process of their clients and there is a lot of customization you can do within Rybbon, so best to get in there tinker with and customize it. **What problems is BHN solving and how is that benefiting you?** Not having to purchase and mail physical gift cards is fantastic. ### 26. Great Solution with Super Customer Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2020 **Describe the project or task BHN helped with:** Rybbon has provided an efficient means for us to deliver awards. We use Rybbon to send gift cards for our customer referral, customer review, and webinar rewards. **What do you like best about BHN?** The service is awesome! Even though we're not the largest customer, my AE is always checking in and happy to help with questions. I also really appreciate all the content they put out. Their webinars have helped me dig into reward best practices and increase the efficiency of my program. **What do you dislike about BHN?** I wish more advanced email/landing page customization was available at lower customer tiers. That said the limited customization options still get the job done **What problems is BHN solving and how is that benefiting you?** -Saved time versus purchasing 1 off gift cards -Ease of providing multiple reward types through 1 platform -Ability to send bulk rewards at once -Ability to recover gift cards that are never redeemed ### 27. Best reward software I've used **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2020 **Describe the project or task BHN helped with:** Rybbon helped my research team simplify sendning out 100s of rewards to survey participants without having to do it manually (which was our initial plan). **What do you like best about BHN?** I love Rybbon's interface as it is simple to use, doesn't contain too many options, and their customer service is friendly and responsive. **What do you dislike about BHN?** I don't like how sometimes there is a lag between a participant completing a survey and that info being reflected in my campaign...as that causes confusion sometimes. **What problems is BHN solving and how is that benefiting you?** Rybbon is helping us streamline our reward process and ensure that participants have more options to choose from. ### 28. Don't bother. **Rating:** 0.0/5.0 stars **Reviewed by:** Robert C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2020 **Describe the project or task BHN helped with:** We'd planned to use Rybbon's gift cards as incentives for a small market research study. **What do you like best about BHN?** Nothing. They were thoroughly unhelpful and completely self-serving. **What do you dislike about BHN?** After wasting two weeks with them trying to get "approved" to buy a mere 100 $10 gift cards we still hadn't managed to get through the process. Apparently all potential customers are considered drug-running money-launders until you manage to prove to them differently. Buying some gift cards shouldn't be this insanely hard. **Recommendations to others considering BHN:** Look for another option. **What problems is BHN solving and how is that benefiting you?** Trying to work with Rybbon wasted a LOT of my time and made me miss my deliverables. ### 29. Unfriendly to small businesses **Rating:** 0.0/5.0 stars **Reviewed by:** Shane C. | Software Engineer, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2018 **Describe the project or task BHN helped with:** I am owner of a small business providing educational services. I was hoping to set up a Rybbon account, but my account was disabled with no explanation given. **What do you like best about BHN?** If I had been able to make an account for my small business, I was looking forward to being able to give prizes to international users for completing surveys. **What do you dislike about BHN?** My account was rejected with no reason given. The support email said, "per our Terms of Use, Rybbon reserves the right to reject any order or account." **Recommendations to others considering BHN:** If you own a small business, do not expect much from Rybbon. Consider bringing your business to a competitor. ### 30. Rybbon is a Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Carol C. | Research Coordinator Assistant, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2018 **Describe the project or task BHN helped with:** We conduct many research projects around NJ, PA, and WV. It's not always ideal with physical gift cards so we needed to find an alternative. Rybbon has really helped us with gift card distribution for all our participants and they love the many options for their gift cards! **What do you like best about BHN?** The many selections of gift cards and the quantities. **What do you dislike about BHN?** That you cannot view the gift card numbers that the client received, and once it's been claimed, you cannot stop the transaction. **Recommendations to others considering BHN:** Set up a walk through of the website. It was very helpful to my team! ### 31. Seamless and easy **Rating:** 5.0/5.0 stars **Reviewed by:** Tracy H. | Director of Strategic Operations, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2018 **Describe the project or task BHN helped with:** We partnered with Rybbon on a SurveyMonkey-based survey for our client. The set up was very straightforward and we were able to give our survey respondents a choice as to what gift card they wanted to choose as a reward for completing the survey - loved that feature. Everything was seamless once we deployed the survey, it was a very positive experience! We will definitely use Rybbon again on our next survey project. **What do you like best about BHN?** My favorite feature is the option to give the respondents a choice as to what gift card they want to choose - you don't have to commit to one type of gift card. **What do you dislike about BHN?** It's never fun having to set everything up to be ready to deploy the survey, but that's nothing to do with Rybbon, just part of the survey process! **Recommendations to others considering BHN:** This is an excellent way to provide an incentive seamlessly tied to a survey ### 32. Simple, no-risk incentive/rewards program **Rating:** 5.0/5.0 stars **Reviewed by:** Ron S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2018 **Describe the project or task BHN helped with:** As a consumer insights company, we sometimes need to compensate research respondents with an incentive. Rybbon takes all the risk and most of the effort out of the equation. **What do you like best about BHN?** Highly flexible. Everything is online. We get a refund on whatever we don't use. We can get more gift codes almost immediately, for a variety of gift options, in varying amounts. Simple, turn-key operation. **What do you dislike about BHN?** Honestly, I haven't found anything significant yet. It took a couple of tries to understand everything about the program, but customer care has been there to answer all questions. **Recommendations to others considering BHN:** As with any new supplier, ask lots of questions to make sure you fully understand how the whole thing works. ### 33. Easy way to reward survey takers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2018 **Describe the project or task BHN helped with:** We wanted to encourage and thank our existing customers for taking a survey about our company's service. **What do you like best about BHN?** Instant feedback on who has taken the survey and claimed the rewards. The survey takers also get this reward immediately and receive instant gratification. **What do you dislike about BHN?** Nothing! I have so many ideas on how to use this program in the future! **Recommendations to others considering BHN:** I have been so impressed with Rybbon. Anything to make my life easier is appreciated. I was a little confused about the set-up and timing of my account, but when I called into Rybbon, I was immediately helped and my questions were answered. I have so many ideas on how to use this service for gifting my customers and employees! ### 34. A tremendous asset to global organizations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2017 **What do you like best about BHN?** Rybbon has been a growing asset within our toolkit as a global association. It's intuitive interface makes interacting with our partners and community in even the most remote locations simple, fast and effective. **What do you dislike about BHN?** My challenge for Rybbon will be for them to enable a feature to retract and resend a gift in one fell swoop. Presently you will need to refund the order, and resend it- counting against your total gifts sent in a year, as well as if you have a negative balance- the need to wait for that invoice to clear. **What problems is BHN solving and how is that benefiting you?** We send a great deal of rewards to users in varying locations. As a global not-for-profit, international rewards are a tricky business. Rybbon however was a very quick and effective solution to our problem- since we have signed up we have sent gifts to recipients across the world with ease. ### 35. Great, easy-to-use service for distributing incentives **Rating:** 5.0/5.0 stars **Reviewed by:** Graeme C. | Research Director, Market Research, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2018 **Describe the project or task BHN helped with:** I worked with Rybbon to distribute incentives to global participants (North America, China, India, Korea, Europe, Latin America) who completed a Global Internet survey. **What do you like best about BHN?** Simple to set up, easy to use, easy to distribute incentives. Very responsive customer service and good, quick training. Easy to link up with Qualtrics. **What do you dislike about BHN?** Nothing really. My experience so far has been positive. ### 36. Rybbon and SurveyMonkey **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2017 **Describe the project or task BHN helped with:** We used Rybbon with SurveyMonkey in order to easily reward survey respondents. The staff at Rybbon was helpful throughout the process in making sure we were set up and knew how to use Rybbon to send the rewards. **What do you like best about BHN?** We chose Rybbon because we could use it with SurveyMonkey to automatically reward survey respondents upon survey completion. **What do you dislike about BHN?** Having to fund your entire campaign (of all possible respondents and their rewards) can be a large expense up front. Perhaps having a credit card on file and charging as rewards are redeemed would be another option. ### 37. Great way to send giftcards to international survey respondents **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2017 **Describe the project or task BHN helped with:** Sent ~40 giftcards to survey respondents outside the US **What do you like best about BHN?** Very good/responsive customer service, very reasonable prices **What do you dislike about BHN?** Took me a while to understand exactly how it worked by so simple once I found out ### 38. This has been a game changer for us **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2017 **What do you like best about BHN?** Rybbon is incredibly easy to use and has increased our survey response rate by more than 80%. **What do you dislike about BHN?** I wish we could send surveys through Constant Contact instead of having to send through Survey Monkey to get the full automation. **Recommendations to others considering BHN:** Keep your expiration deadlines to two months or shorter so you can reclaim your unused cards faster. **What problems is BHN solving and how is that benefiting you?** We send a lot of surveys and were dealing with extremely low response rates. Since using Rybbon, our response rates are through the roof and we are getting excellent feedback on our programs. ## BHN Discussions - [How do I send an employee a gift card?](https://www.g2.com/discussions/how-do-i-send-an-employee-a-gift-card) - 1 comment - [How much does Rybbon cost?](https://www.g2.com/discussions/how-much-does-rybbon-cost) - 1 comment - [Is Rybbon Net Safe?](https://www.g2.com/discussions/is-rybbon-net-safe) - 1 comment - [How Rybbon works?](https://www.g2.com/discussions/how-rybbon-works) - 2 comments - [View BHN pricing details and edition comparison](https://www.g2.com/products/bhn/reviews?filters%5Bcompany_segment%5D%5B%5D=179§ion=pricing&secure%5Bexpires_at%5D=2026-05-20+15%3A54%3A43+-0500&secure%5Bsession_id%5D=56862180-4418-4435-8faf-d1ee7267f5c4&secure%5Btoken%5D=060e989d6fca4656cca78f70f300a121ce78fdd489f81dfee801122bfe90647a&format=llm_user) ## BHN Integrations - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) ## BHN Features **Rewards & Incentives** - Reward Catalog - Customization - Bulk Ordering - Budget Management - Dashboard - Analytics & Reporting - User, Role, and Access Management - Integrations - Reward API **Agentic AI - Rewards and Incentives** - Cross-system Integration - Proactive Assistance ## Top BHN Alternatives - [Tremendous](https://www.g2.com/products/tremendous/reviews) - 4.8/5.0 (1,226 reviews) - [Giftogram](https://www.g2.com/products/giftogram/reviews) - 4.8/5.0 (1,826 reviews) - [Giftbit](https://www.g2.com/products/giftbit/reviews) - 4.5/5.0 (14 reviews)