Rulai Features

Customize your chat workflows with rules and automations. This feature was mentioned in 21 Rulai reviews.

Control who the chatbot converses with (and when). 22 reviewers of Rulai have provided feedback on this feature.

As reported in 20 Rulai reviews. Has the ability to connect interlocator with a human agent when the need arises.

As reported in 22 Rulai reviews. Can provide interlocators with menus, through which they can choose a relevant response.

Can send triggered sequence of automated messages sent on a predefined schedule in a targeted fashion. 18 reviewers of Rulai have provided feedback on this feature.

Provide tools for live chat on one's website. This feature was mentioned in 18 Rulai reviews.

Based on 18 Rulai reviews. Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools.

As reported in 20 Rulai reviews. Has the ability to customize look and feel of chatbot to match` company branding.

Gives user the ability to analyze conversations with the chatbot and see its performance. This feature was mentioned in 18 Rulai reviews.

Based on 16 Rulai reviews. Allows users to test the efficacy of various responses through A/B testing.

Allows for varying access to chatbot and admin settings, depending on user, their role, etc. This feature was mentioned in 17 Rulai reviews.

Can collect and store information from interlocators, such as email, phone number, etc. 20 reviewers of Rulai have provided feedback on this feature.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Based on 10 Rulai reviews. Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary. 10 reviewers of Rulai have provided feedback on this feature.

Allows users to automate responses to customer inquiries across various channels.

Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders.

Allows users to automate the handling, processing, and management of documents.

Allows the AI agent to learn from interactions and adapt its responses accordingly.

Allows the AI agent to learn from interactions and adapt its responses accordingly.

Provides the AI agent the ability to execute tasks without requiring constant user input.

Allows the AI agent to identify and resolve issues without user intervention.

Allows the AI agent to autonomously resolve customer queries without human intervention.

Enables the AI agent to provide accurate answers based on the context of customer inquiries.

Allows the AI agent to analyze customer sentiment and adjust responses accordingly.

Enables the AI agent to retrieve information from a knowledge base to assist with query resolution.

Provides users the ability to interact with the AI agent in multiple languages for global support.

Enables the AI agent to initiate interactions, such as reminders or follow-ups, with customers.

Provides users the ability to automate gathering and analyzing customer feedback after interactions.

Allows the AI agent to identify when issues require human intervention and escalate them appropriately.

Enables the AI agent to streamline repetitive customer service tasks, improving efficiency and response times.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives