G2 reviewers report that Cisco Duo excels in user experience, particularly with its seamless integration across devices. Users appreciate how it provides notifications on their phones and wearables like the Apple Watch, making authentication hassle-free and enhancing confidence during sign-ins.
According to verified reviews, RSA SecureID is praised for its robust security features, especially in multi-factor authentication. Users highlight its time-based OTPs and risk-based authentication capabilities, which adapt to user behavior, ensuring secure access to critical systems without solely relying on passwords.
Users say that Cisco Duo's ease of use is a significant advantage, as it simplifies the authentication process across multiple solutions. Reviewers mention that once authenticated with one service, Duo recognizes the user for others, eliminating repetitive push notifications and streamlining the login experience.
Reviewers mention that while RSA SecureID offers strong support and reliability, it faces challenges in user adoption due to its complexity. Some users have noted configuration difficulties, which can hinder the overall experience, especially for organizations looking for quick implementation.
G2 reviewers highlight that Cisco Duo's free entry-level pricing makes it an attractive option for businesses of all sizes, allowing them to explore its features without upfront costs. This accessibility is a notable contrast to RSA SecureID, which may require a more significant investment.
According to recent feedback, both products receive high marks for their quality of support, but Cisco Duo edges out slightly with a higher satisfaction score. Users have reported positive experiences with Cisco's customer service, which is crucial for organizations needing timely assistance during implementation and ongoing use.
Pricing
Entry-Level Pricing
Cisco Duo
Duo Free
Free
Protect access to federated cloud and on-premises applications with Duo's easy-to-use two-factor authentication.
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.