I really like how instantly the coverage is flagged. We’ve tried other tools that either miss print or don’t flag coverage as it lands, but with this one we’re able to provide coverage straight away to clients. The platform is also intuitive and easy to use. Lawrence has been excellent. Review collected by and hosted on G2.com.

I will say some niche b2b trade mags do not get flagged. I appreciate Roxhill has big clients but small trade publications are still coverage Review collected by and hosted on G2.com.

I've found the staff friendly and easy to deal with. When I've had issues (with issuing releases on busy days, when other organisations are also sharing announcements) I've found staff very helpful. I like how easy the platform is to use and understand. I like the monitoring side of things too - very user friendly. Review collected by and hosted on G2.com.

I do get frustrated on Budget days when I am unable to issue releases instantly - that queue can sometimes cost us coverage. I also find the 'search' function infuriating at times. Typing in journalists names often yields irrelevant results. I wish you had an AI function where I could say 'I have a release about X, who shall I send it to?' and it would recommend people. Review collected by and hosted on G2.com.

Accessing lists is easy and linking past distributions to the monitoring workflow is very helpful. Onboarding support was amazing and I appreciated getting to chat with real people about the system performance, available integrations, AI and overall platform specs. The monitoring interface is intuitive. Review collected by and hosted on G2.com.

I couldn't find an option to add contacts to lists based on similarity in their audience or coverage, something Cision offers. Building lists is a bit harder this way. Also, the monitoring often misses out on sector specific coverage like aviation / avionics or construction, so it's not reliable for some clients. Review collected by and hosted on G2.com.

The media database is the most comprehensive I've used and the ability to leave notes is invaluable, tracking outreach and responses. I also love the Pinpoint tool which has helped me build much higher quality media lists Review collected by and hosted on G2.com.

I find the distribution tool fiddly and I wish there was a function that allows you to follow up directly on pitches that have been issued Review collected by and hosted on G2.com.

I find Roxhill Media very intuitive and easy to use. The events they put on for clients is a great value add for me, and I appreciate how helpful the team is. The setup process was also very easy. Review collected by and hosted on G2.com.

No major flaws with the product. More free events to get the most our of your membership. Review collected by and hosted on G2.com.

I like Roxhill Media’s database the most; I think it’s comprehensive. I can research journalists and look at previous articles, and I find that pretty easy to use and really useful. The initial setup was fairly easy, and during the demo and negotiations, I thought the user experience was pretty slick and looked better than the previous platform. Review collected by and hosted on G2.com.

I still find that Roxhill Media misses too much coverage, and it pulls in far too many unrelated stories that I have to weed through. Getting the search terms right is difficult, and I find the amount of unrelated coverage higher than on other monitoring platforms. I’d like more regional exclusions, such as being able to limit mentions to a particular area. I also use TV Eyes as a safety net for broadcast mentions. I was frustrated to find out after signing up that newsletters are capped at 100 mentions, and that change hasn’t been made despite Roxhill listening to us. Selecting articles is also time-consuming because there’s no select all function. Review collected by and hosted on G2.com.

The detail of the data is really good for monitoring and I am also a fan of the media database, one of the most up-to-date database I have used. Review collected by and hosted on G2.com.

Only real issue I have is around spokespeople on monitoring. I don't feel it is accurate enough. Review collected by and hosted on G2.com.

I like Roxhill Media because it's easy to use and always kept up to date. The contact database is valuable as it maintains current information, and I appreciate knowing that the tool is GDPR compliant and allows remote access across different computers. It's helpful to have a uniform template for press release distribution, and being able to see detailed lists of who opened releases and who unsubscribed is useful. Despite some issues with adding distribution lists, I still find it deserving of a high recommendation score. Review collected by and hosted on G2.com.

I always have trouble adding lists for distribution of press releases. It takes ages to load and often crashes my browser. It seems like Roxhill Media can't handle the volume of lists, so I have to do it one by one, which is slow. Review collected by and hosted on G2.com.

Roxhill provide an excellent media monitoring platform for us. The depth of the coverage provided is really strong and the team behind it are excellent and responsive to our requests for changes and improvements. The platform itself is easy to use and intuitive. Review collected by and hosted on G2.com.

Occasionally we surface coverage that isn't relevant to us, but small changes we have made to the search terms have made this less frequent. Review collected by and hosted on G2.com.

The support from the team is great, they are very responsive and have helped us set up searches that are capturing all of the data we need and have helped us to tweak these as we go. Review collected by and hosted on G2.com.

Nothing! The transition to Roxhill has been seamless so far. It might be nice if we could set up personal alerts for ourselves that are separate from our client searches. Review collected by and hosted on G2.com.