RocketCyber has been effective for improving centralized threat visibility across endpoints, cloud services, and network activity without requiring a fully separate SOC workflow internally. The platform helps surface suspicious behavior and potential indicators of compromise in a more actionable format, which reduces the amount of time spent manually correlating alerts from different systems. We also appreciate the integration with existing MSP-focused tooling because it simplifies deployment and ongoing monitoring across multiple customer environments. The managed detection aspect adds additional operational value by helping identify issues that might otherwise be overlooked during normal day-to-day administration. Review collected by and hosted on G2.com.

Alert tuning and escalation handling can still require refinement depending on the environment and sensitivity level desired. In larger or more complex deployments, some alerts may lack deeper contextual detail during investigation, which can lead to additional manual verification work. Reporting customization could also be more flexible for organizations wanting highly tailored executive summaries or long-term security trend analysis. While the platform provides strong visibility overall, some advanced response workflows still depend on external tooling or manual intervention. Review collected by and hosted on G2.com.

I love this tool for its ability to detect unauthorized connections, outside the zone established by the client, capable of isolating the endpoint. Review collected by and hosted on G2.com.

I like it a lot, I have no bad experience with it Review collected by and hosted on G2.com.

It helps us monitoring endpoint but specially networks in our clients Review collected by and hosted on G2.com.

At the beginning I didn’t understand why it was a different product. Sometimes a lot of products confused but once you understand how big this one is you get why they developed as an individual section Review collected by and hosted on G2.com.

I like that RocketCyber gives a simple way to monitor security alerts across different tools without needing to live in every console. It helps centralize what matters and makes day-to-day triage easier. Review collected by and hosted on G2.com.

One thing I dislike is that the alert quality can depend a lot on tuning and integrations. If it is not configured well, it can feel noisy or miss the context you want. Review collected by and hosted on G2.com.

I really appreciate how RocketCyber integrates into the rest of the Kaseya stack. It is a great help. The Kaseya integration team took care of all the setup, making sure it was all set correctly right from when it was first implemented. This removed a lot of the headache of making sure things worked correctly, so we didn't have to handle it ourselves blindly. Review collected by and hosted on G2.com.

There have been a few problems with duplicate organizations appearing within the dashboard. It's a minor issue, and it's easily resolved. Review collected by and hosted on G2.com.

What I like best about RocketCyber is the 24/7 monitoring and the ability to centralize threat detection across endpoints, networks, and cloud environments. The platform provides valuable visibility while helping reduce the workload on internal IT staff. The integration with other MSP tools also makes management more efficient. Review collected by and hosted on G2.com.

Alert noise can occasionally be an issue, especially during initial deployment and tuning. Some investigations still require manual review to determine priority, and reporting customization could be more flexible in certain areas. Review collected by and hosted on G2.com.

I like this application for its ease of configuration; it offers quite effective endpoint and user security against unauthorized connections. Review collected by and hosted on G2.com.

I like it and can't say bad things about it. Review collected by and hosted on G2.com.

I like receiving direct calls and emails from Kaseya MDR when an incident or issue occurs, as they come quickly and help me stay informed. I also find the initial setup incredibly easy and straightforward, which made getting started a breeze. Review collected by and hosted on G2.com.

no issue yet Review collected by and hosted on G2.com.

I love the fact that they have now incorporated AI into the first layer of triage. Followed by human intervention. Review collected by and hosted on G2.com.

It can sometimes be slow to load, but the fact that that is the issue shows how good the Tool is. Review collected by and hosted on G2.com.

Always give a quick response to incidents that arise with unrecognized logins with records previously registered in the system. Review collected by and hosted on G2.com.

I have no bad comments about the application. Review collected by and hosted on G2.com.