Link copied to clipboard # Blackpoint Cyber vs Kaseya MDR (formerly RocketCyber) Comparison - What are their main differences? Share [ Export ](/compare/blackpoint-cyber/kaseya-mdr-formerly-rocketcyber/export.csv) Blackpoint CyberKaseya MDR (formerly RocketCyber)[+ Add Product](#) Reviews **Blackpoint Cyber** [ 4.7/5(258) ](https://www.g2.com/products/blackpoint-cyber/reviews#reviews) **Kaseya MDR (formerly RocketCyber)**[ 4.4/5(62) ](https://www.g2.com/products/kaseya-mdr-formerly-rocketcyber/reviews#reviews) Pricing **Blackpoint Cyber** No pricing available **Kaseya MDR (formerly RocketCyber)** Free Trial No pricing available **Pricing Insights** from reviews Time to Implement **Blackpoint Cyber** 1 month Based on 145 responses **Kaseya MDR (formerly RocketCyber)** 1 month Based on 38 responses Return on Investment **Blackpoint Cyber** 7 months3 months sooner Based on 123 responses **Kaseya MDR (formerly RocketCyber)** 10 months Based on 37 responses Perceived Cost **Blackpoint Cyber** $$$$$ **Kaseya MDR (formerly RocketCyber)** $$$$$ Average Discount **Blackpoint Cyber** 11%2% more **Kaseya MDR (formerly RocketCyber)** 9% Pros & Cons **Blackpoint Cyber** [ Customer Support (19) ](https://www.g2.com/products/blackpoint-cyber/reviews?filters%5Bsentiment_snippet%5D=1087012&qs=pros-and-cons#reviews)[ Threat Detection (17) ](https://www.g2.com/products/blackpoint-cyber/reviews?filters%5Bsentiment_snippet%5D=1088392&qs=pros-and-cons#reviews)[ Expensive (5) ](https://www.g2.com/products/blackpoint-cyber/reviews?filters%5Bsentiment_snippet%5D=1087282&qs=pros-and-cons#reviews)[ Integration Issues (5) ](https://www.g2.com/products/blackpoint-cyber/reviews?filters%5Bsentiment_snippet%5D=1086665&qs=pros-and-cons#reviews) **Kaseya MDR (formerly RocketCyber)** [ Continuous Monitoring (2) ](https://www.g2.com/products/kaseya-mdr-formerly-rocketcyber/reviews?filters%5Bsentiment_snippet%5D=1772435&qs=pros-and-cons#reviews)[ Easy Integrations (2) ](https://www.g2.com/products/kaseya-mdr-formerly-rocketcyber/reviews?filters%5Bsentiment_snippet%5D=1772249&qs=pros-and-cons#reviews)[ Inadequate Detection (2) ](https://www.g2.com/products/kaseya-mdr-formerly-rocketcyber/reviews?filters%5Bsentiment_snippet%5D=1960940&qs=pros-and-cons#reviews)[ False Positives (1) ](https://www.g2.com/products/kaseya-mdr-formerly-rocketcyber/reviews?filters%5Bsentiment_snippet%5D=1772341&qs=pros-and-cons#reviews) Integrations **Blackpoint Cyber** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8fce4cdac434b53f25936f9cbf18d3d1/cisco-meraki.jpg "Product Avatar Image") Cisco Meraki ](https://www.g2.com/products/cisco-meraki/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_71171ec9794b67c115a51f7e9d6b3d0e/connectwise-psa.png "Product Avatar Image") ConnectWise PSA ](https://www.g2.com/products/connectwise-psa/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4b9a918b71ff9f6df97b4308479b380d/datto-rmm.png "Product Avatar Image") Datto RMM ](https://www.g2.com/products/datto-rmm/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9a05b2e8752221bee881a302a02b612a/fortigate-vm-ngfw.jpg "Product Avatar Image") FortiGate-VM NGFW ](https://www.g2.com/products/fortigate-vm-ngfw/reviews)[ View all ](https://www.g2.com/products/blackpoint-cyber/integrations) **Kaseya MDR (formerly RocketCyber)** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_44e5dcea45d371704f640f2b979e44e8/kaseya-managed-soc.jpg "Product Avatar Image") Kaseya Managed SOC ](https://www.g2.com/products/kaseya-managed-soc/reviews)[ View all ](https://www.g2.com/products/kaseya-mdr-formerly-rocketcyber/integrations) Screenshots **Blackpoint Cyber** ![Blackpoint Cyber screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/122768/Network-Map.png) **Kaseya MDR (formerly RocketCyber)** ![Kaseya MDR (formerly RocketCyber) screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/100369/Kaseya-MDR.png) Ratings Meets Requirements **Blackpoint Cyber** 9.4 9.4227 **Kaseya MDR (formerly RocketCyber)** 8.6 8.636 Ease of Use **Blackpoint Cyber** 9.2 9.2229 **Kaseya MDR (formerly RocketCyber)** 8.4 8.457 Ease of Setup **Blackpoint Cyber** 9.4 9.4218 **Kaseya MDR (formerly RocketCyber)** 8.2 8.253 Ease of Admin **Blackpoint Cyber** 9.2 9.2216 **Kaseya MDR (formerly RocketCyber)** 8.7 8.733 Quality of Support **Blackpoint Cyber** 9.6 9.6226 **Kaseya MDR (formerly RocketCyber)** 8.6 8.634 Has the product been a good partner in doing business? **Blackpoint Cyber** 9.6 9.6219 **Kaseya MDR (formerly RocketCyber)** 8.6 8.630 Product Direction (% positive) **Blackpoint Cyber** 9.5 9.5224 **Kaseya MDR (formerly RocketCyber)** 8.7 8.735 Features Managed Detection and Response (MDR)[Hide 10 FeaturesShow 10 Features](javascript:void(0);) 8.9 197 8.8 46 Platform Features 24/7 support 9.6(won by 0.2) 195 9.4 36 Proactive report alerts 9.4(won by 0.3) 190 9.1 38 Proactive threat hunting 9.4(won by 0.7) 190 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.7 30 Rapid response time 9.6(won by 0.5) 195 (There is a greater than 0.5 difference between this product's rating and its competitors) 9.1 37 Customizeable reports 8.0(won by 0.8) 188 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.2 30 Managed Services 9.3 24 10.0(won by 0.7) 9 (There is a greater than 0.5 difference between this product's rating and its competitors) Application control 8.7(won by default) 187 Feature Not Available Automation Capabilities Automated remediation 9.0(won by 0.7) 188 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.3 30 Automated investigation 9.2(won by 0.9) 187 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.3 27 AI Agents 6.6(won by default) 17 Not enough data Cloud Detection and Response (CDR)[Hide 4 FeaturesShow 4 Features](javascript:void(0);) 8.8 15 Not enough data Agentic AI - Cloud Detection and Response (CDR) Autonomous Task Execution 8.6(won by default) 14 Not enough data Proactive Assistance 8.6(won by default) 14 Not enough data Decision Making 8.5(won by default) 14 Not enough data Services - Cloud Detection and Response (CDR) Managed Services 9.4(won by default) 15 Not enough data Show 1 feature category with incomplete data Cloud Security[Hide 48 FeaturesShow 48 Features](javascript:void(0);) Not enough data Not enough data Cloud Visibility Data Discovery Not enough data Not enough data Cloud Registry Not enough data Not enough data Cloud Gap Analytics Not enough data Not enough data Security Data Security Not enough data Not enough data Data loss Prevention Not enough data Not enough data Security Auditing Not enough data Not enough data Real-Time Data Not enough data Not enough data Cloud Application Security Not enough data Not enough data SSL Security Not enough data Not enough data Identity SSO Not enough data Not enough data Governance Not enough data Not enough data User Analytics Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Visual Analytics Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Additional Functionality Alerts/Notifications Not enough data Not enough data AI Copilot Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Endpoint Management Not enough data Not enough data Intrusion Detection System Not enough data Not enough data Compliance Management Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Search/Filter Not enough data Not enough data API Not enough data Not enough data Two-Factor Authentication Not enough data Not enough data Data Visualization Not enough data Not enough data Risk Assessment Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Event Logs Not enough data Not enough data Activity Dashboard Not enough data Not enough data Audit Management Not enough data Not enough data Cloud Security Policy Management Not enough data Not enough data Vulnerability Protection Not enough data Not enough data Anti Virus Not enough data Not enough data Incident Management Not enough data Not enough data Threat Intelligence Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Reporting & Statistics Not enough data Not enough data User Management Not enough data Not enough data Encryption Not enough data Not enough data Vulnerability Scanning Not enough data Not enough data Generative AI Not enough data Not enough data Status Tracking Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Patch Management Not enough data Not enough data Monitoring Not enough data Not enough data Cloud Encryption Not enough data Not enough data User Insights Reviewers' Company Size [![Blackpoint Cyber](https://images.g2crowd.com/uploads/product/hd_favicon/2f08449cc7832d89eb0d9637211d2d7f/blackpoint-cyber.svg "Blackpoint Cyber")](https://www.g2.com/products/blackpoint-cyber/reviews) Blackpoint Cyber Small-Business(50 or fewer emp.) 82.1% Mid-Market(51-1000 emp.) 17.1% Enterprise(\> 1000 emp.) 0.8% [![Kaseya MDR (formerly RocketCyber)](https://images.g2crowd.com/uploads/product/hd_favicon/6e628473655a65bff6ff890b3aa326a5/kaseya-mdr-formerly-rocketcyber.svg "Kaseya MDR (formerly RocketCyber)")](https://www.g2.com/products/kaseya-mdr-formerly-rocketcyber/reviews) Kaseya MDR (formerly RocketCyber) Small-Business(50 or fewer emp.) 82.0% Mid-Market(51-1000 emp.) 16.4% Enterprise(\> 1000 emp.) 1.6% Small-Business (50 or fewer emp.) 82.1% 82.0% Mid-Market (51-1000 emp.) 17.1% 16.4% Enterprise (\> 1000 emp.) 0.8% 1.6% Reviewers' Industry [![Blackpoint Cyber](https://images.g2crowd.com/uploads/product/hd_favicon/2f08449cc7832d89eb0d9637211d2d7f/blackpoint-cyber.svg "Blackpoint Cyber")](https://www.g2.com/products/blackpoint-cyber/reviews) Blackpoint Cyber Information Technology and Services 51.8% Computer & Network Security 27.6% Consulting 2.7% Computer Networking 1.9% Financial Services 1.6% Other 14.4% [![Kaseya MDR (formerly RocketCyber)](https://images.g2crowd.com/uploads/product/hd_favicon/6e628473655a65bff6ff890b3aa326a5/kaseya-mdr-formerly-rocketcyber.svg "Kaseya MDR (formerly RocketCyber)")](https://www.g2.com/products/kaseya-mdr-formerly-rocketcyber/reviews) Kaseya MDR (formerly RocketCyber) Information Technology and Services 40.7% Computer & Network Security 40.7% Manufacturing 3.4% Consulting 3.4% Telecommunications 1.7% Other 10.2% FAQs ## Blackpoint Cyber vs Kaseya MDR (formerly RocketCyber) FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between Kaseya MDR (formerly RocketCyber) vs Blackpoint Cyber? Blackpoint Cyber stands out from Kaseya MDR (formerly RocketCyber) with higher reviewer ratings, stronger support scores, and a broader set of reviewer-cited strengths, especially in customer support and threat detection. | | [Kaseya MDR (formerly RocketCyber)](https://www.g2.com/products/kaseya-mdr-formerly-rocketcyber/reviews) | [Blackpoint Cyber](https://www.g2.com/products/blackpoint-cyber/reviews) | | --- | --- | --- | | G2 Rating (reviews) | 4.4/5 (59 reviews) | 4.7/5 (258 reviews) | | Largest Segment | Small-Business | Small-Business | | Ease of Setup score | 8.1 | 9.4 | | Quality of Support score | 8.6 | 9.6 | | Top Reviewer-Cited Strength | Continuous Monitoring | Customer Support | ### How do the pricing models of Kaseya MDR (formerly RocketCyber) and Blackpoint Cyber compare? Blackpoint Cyber is rated higher for value, with reviewers expressing greater satisfaction with its pricing and included features. - **Kaseya MDR (formerly RocketCyber):** In recent reviews, some buyers mention concerns about pricing and value, with one reviewer noting the product is now "very competitive" after pricing changes. - **Blackpoint Cyber:** Reviewers consistently highlight strong value, with one citing "so much for only $11/month/user" and others praising the breadth of features included at the price point. - **Switching reasons:** Recent reviews mention switching to Blackpoint Cyber for its bundled features and improved value proposition. ### What are the best alternatives to Kaseya MDR (formerly RocketCyber) and Blackpoint Cyber? The top three alternatives to Kaseya MDR (formerly RocketCyber) and Blackpoint Cyber are Arctic Wolf, Huntress Managed EDR, and CrowdStrike Falcon. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Kaseya MDR (formerly RocketCyber)](https://www.g2.com/products/kaseya-mdr-formerly-rocketcyber/reviews) | 4.4/5 (59 reviews) | Small-Business | Recent reviews mention competitive pricing after adjustments | Continuous Monitoring | | [Blackpoint Cyber](https://www.g2.com/products/blackpoint-cyber/reviews) | 4.7/5 (258 reviews) | Small-Business | Reviewers highlight strong value for included features | Customer Support | | [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) | 4.7/5 (280 reviews) | Mid-Market | — | Comprehensive MDR coverage | | [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) | 4.8/5 (890 reviews) | Small-Business | — | Threat detection and response | ### Which Managed Detection and Response (MDR) features should I prioritize when comparing Kaseya MDR (formerly RocketCyber) and Blackpoint Cyber? Buyers comparing Kaseya MDR (formerly RocketCyber) and Blackpoint Cyber should prioritize Application control, integrations, quality of support, ease of setup, and threat detection capabilities. - **Application control:** Blackpoint Cyber offers Application control, while Kaseya MDR (formerly RocketCyber) does not. - **Integrations:** Blackpoint Cyber: 10 all-time mentions; Kaseya MDR (formerly RocketCyber): 2 all-time mentions. - **Quality of Support:** Blackpoint Cyber: 9.6; Kaseya MDR (formerly RocketCyber): 8.6. - **Ease of Setup:** Blackpoint Cyber: 9.4; Kaseya MDR (formerly RocketCyber): 8.1. - **Threat Detection:** Blackpoint Cyber: 17 all-time mentions; Kaseya MDR (formerly RocketCyber): 1 all-time mention. ### What are the pros and cons of Kaseya MDR (formerly RocketCyber) vs Blackpoint Cyber? Blackpoint Cyber's headline strength is customer support, while Kaseya MDR (formerly RocketCyber) is noted for continuous monitoring. - **Kaseya MDR (formerly RocketCyber) strengths:** Continuous Monitoring (2 all-time mentions), Easy Integrations (2), 24/7 Availability (1), Immediate Response (1), Protection Efficiency (1), Reliability (1), Response Time (1), Setup Ease (1). - **Kaseya MDR (formerly RocketCyber) trade-offs:** False Positives (1), Inadequate Detection (1), Limited Integration (1). - **Blackpoint Cyber strengths:** Customer Support (18 all-time mentions), Threat Detection (17), Deployment Ease (14), Setup Ease (13), Continuous Monitoring (12), SOC Services (12), Alerts (11), Ease of Use (10), Integrations (10), Protection Efficiency (10), Comprehensive Security (9), Implementation Ease (9), Security (9), Detection Efficiency (8), Response Time (8), Easy Integrations (7), Team Professionalism (7), Vulnerability Detection (7), Features (5), Immediate Response (5). - **Blackpoint Cyber trade-offs:** Reviewers note some complexity for smaller teams and occasional challenges with integrations and reporting. ### Is Kaseya MDR (formerly RocketCyber) or Blackpoint Cyber better for small businesses? Blackpoint Cyber is the better fit for small businesses, with higher ratings and more positive small-business reviewer sentiment. - **Kaseya MDR (formerly RocketCyber):** Largest segment is Small-Business; reviewers note ease of use and setup, but some mention limited integrations and false positives. - **Blackpoint Cyber:** Largest segment is Small-Business; reviewers consistently highlight ease of deployment, strong support, and comprehensive protection for small teams. ### Which Managed Detection and Response (MDR) platform has better integrations? Blackpoint Cyber is favored by reviewers for integrations, with more cited integrations and higher mention counts. - **Kaseya MDR (formerly RocketCyber):** Integrations mentioned include EDR and Bullphish, with 2 all-time mentions for easy integrations. - **Blackpoint Cyber:** Integrations include Microsoft 365 (12 all-time mentions) and Pulseway; integrations are cited in 10 all-time reviews. ### How do Kaseya MDR (formerly RocketCyber) and Blackpoint Cyber compare on customer support? Blackpoint Cyber leads Kaseya MDR (formerly RocketCyber) in Quality of Support by a full point (9.6 vs 8.6), a material difference. - **Kaseya MDR (formerly RocketCyber):** Reviewers describe support as responsive and helpful, but some mention areas for improvement in communication and integration support. - **Blackpoint Cyber:** Reviewers consistently praise the support team for responsiveness, expertise, and proactive outreach, with 18 all-time mentions for customer support. ### Which is easier to implement, Kaseya MDR (formerly RocketCyber) or Blackpoint Cyber? Blackpoint Cyber is rated higher for Ease of Setup, with a 1.3-point advantage over Kaseya MDR (formerly RocketCyber) (9.4 vs 8.1). - **Kaseya MDR (formerly RocketCyber):** Reviewers note generally easy setup, but some mention a learning curve and challenges with integrations. - **Blackpoint Cyber:** Reviewers highlight straightforward deployment, quick onboarding, and minimal maintenance, with 14 all-time mentions for deployment ease. ### Which product has better Application control? Blackpoint Cyber is the only product of the two that offers Application control. - **Kaseya MDR (formerly RocketCyber):** Does not offer Application control. - **Blackpoint Cyber:** Offers Application control as a feature, with reviewers noting its ease of implementation and value for security posture. Alternatives **Blackpoint Cyber Alternatives** ![Arctic Wolf](https://images.g2crowd.com/uploads/product/hd_favicon/e17f8827b53eed6a18e05b301c792617/arctic-wolf.svg "Arctic Wolf") [ Arctic Wolf ](/products/arctic-wolf/reviews) ![Huntress Managed EDR](https://images.g2crowd.com/uploads/product/hd_favicon/0338f947f98615291b1393351313faf7/huntress-managed-edr.svg "Huntress Managed EDR") [ Huntress Managed EDR ](/products/huntress-managed-edr/reviews) ![Sophos MDR](https://images.g2crowd.com/uploads/product/hd_favicon/c3eafd206cf051259b58dcd9712f2d46/sophos-mdr.svg "Sophos MDR") [ Sophos MDR ](/products/sophos-mdr/reviews) ![CrowdStrike Falcon Endpoint Protection Platform](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_56db399f44b6fabb7c667f09bc770579/crowdstrike-falcon-endpoint-protection-platform.png "CrowdStrike Falcon Endpoint Protection Platform") [ CrowdStrike Falcon Endpoint... ](/products/crowdstrike-falcon-endpoint-protection-platform/reviews) **Kaseya MDR (formerly RocketCyber) Alternatives** ![Huntress Managed EDR](https://images.g2crowd.com/uploads/product/hd_favicon/0338f947f98615291b1393351313faf7/huntress-managed-edr.svg "Huntress Managed EDR") [ Huntress Managed EDR ](/products/huntress-managed-edr/reviews) ![Arctic Wolf](https://images.g2crowd.com/uploads/product/hd_favicon/e17f8827b53eed6a18e05b301c792617/arctic-wolf.svg "Arctic Wolf") [ Arctic Wolf ](/products/arctic-wolf/reviews) ![Sophos MDR](https://images.g2crowd.com/uploads/product/hd_favicon/c3eafd206cf051259b58dcd9712f2d46/sophos-mdr.svg "Sophos MDR") [ Sophos MDR ](/products/sophos-mdr/reviews) ![CrowdStrike Falcon Endpoint Protection Platform](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_56db399f44b6fabb7c667f09bc770579/crowdstrike-falcon-endpoint-protection-platform.png "CrowdStrike Falcon Endpoint Protection Platform") [ CrowdStrike Falcon Endpoint... ](/products/crowdstrike-falcon-endpoint-protection-platform/reviews) ## Blackpoint Cyber vs Kaseya MDR (formerly RocketCyber) When assessing the two solutions, reviewers found Blackpoint Cyber easier to use, set up, and administer. Reviewers also preferred doing business with Blackpoint Cyber overall. - Reviewers felt that Blackpoint Cyber meets the needs of their business better than Kaseya MDR (formerly RocketCyber). - When comparing quality of ongoing product support, reviewers felt that Blackpoint Cyber is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of Blackpoint Cyber over Kaseya MDR (formerly RocketCyber).