Rock RMS Reviews & Product Details

I like how customizable Rock is. We are able to make modifications to fit our church's needs. Review collected by and hosted on G2.com.

Rock is a great tool, but it still has a bit of developing needed to make it the one-size-fits-all tool that churches need. Design wise, it would also be more aesthetically pleasing. Review collected by and hosted on G2.com.

I love how easy it is to navigate around. Review collected by and hosted on G2.com.

I dislike how buried some items are. I'd love to be able to just type in a report I'm looking for and be taken directly to it, instead of sifting through pages to heat to it. Also, I'd love to see a history of editors on everything. Review collected by and hosted on G2.com.

The features I use most in rock are Event Registrations and Groups. I coordinate lots of events for our community life team on our church staff. I also love RockJet, the project management feature within Rock. I love that it’s free for churches to use too. Review collected by and hosted on G2.com.

I would like to see conditional logic in future updates. The lack of that has caused the biggest issues I have run into. Review collected by and hosted on G2.com.

Rock gives churches a lot of flexibility in how they manage their database. The profiles for each individual/family are really great and the information on them can be customized to fit our church's needs. Not every church is the same, so it's really helpful to be able to customize this information. This software also has great reporting options. The check-in system is great, and the website component is easy to use as well. There's also a lot of great, helpful documentation available online to help you figure out how to use everything. Review collected by and hosted on G2.com.

In order to do a lot of the customization that we require and to set up our features, we have to work with a programmer. Set up can be complicated for anyone new to the software and unfamiliar with coding. Review collected by and hosted on G2.com.

I love that it's open source so it is always updating and you don't have to purchase new software every few years and it stays relevant. I also LOVE that it is mobile friendly so if I'm away from my computer I can hop on my phone or tablet and get the info or work done that I need. It also seems to be more user friendly than our old software and we've received positive feedback since we've switched. Review collected by and hosted on G2.com.

Some of the updates change things that we've set into place and we have to go back and change them back. I've learned to download the release notes & technical notes and highlight what would affect us so we know what we need to switch back after the updates. Review collected by and hosted on G2.com.

I love that the software is always updating and it has the ability to link people together so you can show their relationships (parents/adult children, aunts/nieces, etc). I also am a huge fan of the community and the slack channel for help when needed. Review collected by and hosted on G2.com.

I’ve ran into a few issues and no one was able to help resolve the problem. Also there’s some things I’d think would be natural for the software to do but it doesn’t. However, there is usually work around and using lava or sql I’ve been able to solve most of those issues. Review collected by and hosted on G2.com.

Rock's fast pace of development and great underlying database architecture make it a pleasure to use and develop for. The database architecture allows us to get almost any type of data you could want into, and out of Rock ease. We've been able to customize groups, contributions, event registration, and communications tools to meet our needs.

The best part of Rock is it's open source and it's community supported. Instead of being owned by a venture capital firm, Rock's development is spearheaded by a non-profit and support is provided through the community and an ecosystem of vendors. So you can hire (and fire) your support without leaving Rock!

Even without a support vendor we're able to rely on the community to get questions answered on the forums or in the Slack. The other churches using Rock are what make the product truly shine. Best practices and product features aren't dictated by a vendor from on high... they're from people actually doing ministry and working with Rock every day. Review collected by and hosted on G2.com.

Getting data from our old church management software vendor was a pain; and it made migration and training difficult. (Since we moved to Rock they've improved tools to help get data from other ChMS systems!) Review collected by and hosted on G2.com.

Rock is open source and is absolutely free to use. With the right person on your team, you can get Rock to do absolutely anything you would like a software like this to do. It covers contribution management, has a built in email/text service, offers child check-in, and much more. Would you like a badge on a person's profile clearly indicating that they are in a small group? No problem. How about a series of automated emails to someone new to your ministry? Done. It really is quite impressive. Review collected by and hosted on G2.com.

While Rock offers many standard features out of the box, trying to set up some of the custom features is an exercise in madness if you don't have someone on staff with some programming skills. A lot of the advanced features (custom badges, intricate workflows, etc) require a lot of work on the front-end. Be sure to give yourself plenty of time before launch to make sure everything is set up correctly. Also, it Rock needs to be hosted somewhere. So you'll either need a server to self-host, or you'll have to hire a company to host it for you. Review collected by and hosted on G2.com.

I've been using Rock RMS (Rock for short) for several months now and am amazed at the flexibility and ease of use in such a powerful platform. The ability to have all of the required ministry tools in one place is priceless. I also love how they keep adding new features and have a simple update/upgrade feature that doesn't require downloading or uploading new files, they are handled via the Rock Update service a "one-click" update. Review collected by and hosted on G2.com.

So far I have not been able to find anything I don't like. If there is something I can't find the community is great about helping resolve them. Review collected by and hosted on G2.com.

Easy to use. Browser based that will work on both Mac, PC, Chromebook equally. The product is customize to suite our needs. Advanced customization can be done in C. There are several consulting companies that will customize or help with the install and building workflows. Great user community. Review collected by and hosted on G2.com.

Some advanced customization requires an application developer/tester on staff. Review collected by and hosted on G2.com.