--- title: Robly Reviews meta_title: 'Robly Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 918 reviews by the users' company size, role or industry to find out how Robly works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 918 scale: '5' date_modified: '2026-09-28' parent_category: name: Marketing url: https://www.g2.com/categories/marketing ---

Robly Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Robly, allowing anyone to create successful email marketing campaigns effortlessly. (2 mentions)
Users value the ease and effectiveness of Robly's email marketing, benefiting from its user-friendly design and smart automation. (2 mentions)
Users appreciate the smart automation in Robly, enhancing email marketing efficiency while simplifying campaign management for all team members. (1 mentions)
Users value the easy creation of email campaigns with Robly, appreciating the platform's user-friendly design and smart automation. (1 mentions)
Users value the easy integration of Robly, seamlessly syncing contacts and automating tasks for streamlined email marketing. (1 mentions)
Users note editing issues with Robly's interface, which can hinder the overall user experience and satisfaction. (1 mentions)
Users feel that Robly is expensive, especially for smaller users, limiting its accessibility and appeal. (1 mentions)
Users find Robly's limited features restrictive, suggesting improvements in integrations and reporting for better usability. (1 mentions)

Top Pros or Advantages of Robly

Top Cons or Disadvantages of Robly

Keasey N.
KN
Keasey N.
Small-Business (50 or fewer emp.)
"Streamlined Email Marketing with Excellent AI Features"
4/5
What do you like best about Robly?

I really like how Robly is simple yet effective, which suits our small Hong Kong B2B team perfectly. The standout feature for me is the AI-powered send-time optimization. It automatically sends emails when our local business contacts are most active, making a noticeable difference in open rates and engagement compared to our previous manual attempts. I value how easy the platform is to use, with a straightforward email builder, intuitive list segmentation, and quick setup for basic automation sequences. With no dedicated marketing person, we rely on tools that don’t require training or technical work, and Robly fits that bill. It's reliable and doesn't bog us down with unnecessary features, focusing on what actually matters in email marketing—achieving better results without the hassle. For a lean team in a fast-paced market like Hong Kong, that is incredibly valuable. Review collected by and hosted on G2.com.

What do you dislike about Robly?

One area where Robly could really improve is its integrations with other small-business tools, especially for teams in Hong Kong. Right now, it doesn’t connect as smoothly with CRMs like Less Annoying CRM or common accounting tools we use daily. We end up relying on Zapier for most automations, which works but isn’t as seamless as native integrations. The reporting and analytics are also pretty basic. We can see opens, clicks, and basic engagement, but we can’t dig deeper into conversion tracking, campaign performance over time, or audience behaviour in ways that help us make better B2B decisions. For more actionable data, we still need to export and manually analyse in spreadsheets. Review collected by and hosted on G2.com.

Rocio C.
RC
Rocio C.
Departamento Web
"Intuitive Editor and Effective Statistics"
4.5/5
What do you like best about Robly?

I use Robly for email marketing, and it helps me manage contacts to design segmented campaigns and measure results. I highly value the ease of the email editor, which with little effort makes the messages look more professional and consistent. Robly's statistics have allowed us to improve our strategy, and moreover, the initial setup was quite simple and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Robly?

Despite the fact that the editor is very easy to use, I would like the templates to be even more customizable. Review collected by and hosted on G2.com.

Aman K.
AK
Aman K.
"User-Friendly Email Marketing with Smart Automation"
4.5/5
What do you like best about Robly?

I used Robly because it makes email marketing easy and effective. The platform is user-friendly so anyone on the team can build attractive campaigns without technical skills. I like most about its simplicity combined with smart automation. It is very easy to create and send campaigns and features like automatic re-sending to non-openers (OpenGen) genuinely help improve open rates without extra effort. It works well by making email marketing very easy. Emails reach people's inboxes well, the reports are simple to understand and the automatic follow-up emails save a lot of time. Robly integrates with tools like Shopify through connections. These integrations help by automatically syncing contacts, adding new subscribers, and connecting email campaigns with sales or CRM systems. This helps in saving time and keeps everything updated without doing things manually. Review collected by and hosted on G2.com.

What do you dislike about Robly?

Robly is good but some things can be better. The price feels high for small users and also advanced features are limited and the editor sometimes has small issues. More integrations and better reports would make it even better. Review collected by and hosted on G2.com.

TH
Tonya H.
Website Manager & Online Sales Manager
Small-Business (50 or fewer emp.)
"Easy Contact Management with Helpful Open & Unsubscribe Tracking"
4.5/5
What do you like best about Robly?

Easy to manage/upload contacts. It shows the rate of opened and unsubscribed contacts. Review collected by and hosted on G2.com.

What do you dislike about Robly?

Design could be better when doing a campaign. More options. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"It's affordable but not reliable"
2.5/5
What do you like best about Robly?

I used Robly for several years and I was happy but eventually it became buggy so I pivoted to another email marketing service Review collected by and hosted on G2.com.

What do you dislike about Robly?

I don't like that if I delete someone I can't add them back at a later date. I know I can uncheck lists and then go back and re-insert them into a group but I think this is a silly feature. I'm also thinking of moving to a CRM and wish Robly partnered with some of them. Review collected by and hosted on G2.com.

Rita M.
RM
Rita M.
Community engagement coordinator
Small-Business (50 or fewer emp.)
"Newly interested"
3.5/5
What do you like best about Robly?

Looks to be easy to use and resourceful and up todate Review collected by and hosted on G2.com.

What do you dislike about Robly?

I can't find any information about this product but am interested in this Review collected by and hosted on G2.com.

DC
Derek C.
Frontend Developer Professional
Information Technology and Services
Mid-Market (51-1000 emp.)
"Robly is very reliable, secure and able to scale with any business"
4.5/5
What do you like best about Robly?

When it comes to effective mass email marketing, Robly is my tool of choice because it provides me with all the data I need without any problems or slowdowns. It has helped us statistically track all the spend and traffic collected from various media, including social media and customer emails. It has been intuitive, fast, reliable and with great customer service. We are delighted with the results and the increase in sales it has generated. Review collected by and hosted on G2.com.

What do you dislike about Robly?

Considering what we need from the marketing department, I have come to the conclusion that this is the best system we can implement. Not only is it an excellent tool, but it just keeps getting better and better. Review collected by and hosted on G2.com.

Alan G.
AG
Alan G.
Owner and Creative Director
Small-Business (50 or fewer emp.)
"Simple, sophisticated and easy to use"
5/5
What do you like best about Robly?

The interface is quick, easy to use, and works exceptionally well without the complexities of other services I have used, either for our own email marketing or on behalf of clients.. All the information I need is presented in clean, usable, easy-to-understand form. Review collected by and hosted on G2.com.

What do you dislike about Robly?

There isn't anything to dislike at this point. Review collected by and hosted on G2.com.

Dave B.
DB
Dave B.
Managing Director
Mid-Market (51-1000 emp.)
"An excellent proposal to optimize email marketing, excellent tool"
4.5/5
What do you like best about Robly?

Robly is an attractive proposition for email marketing, we've been using it for months and it hasn't given the first problem so far. I love its user interface for how clean and intuitive it is, plus it integrates a wide variety of features and automations that help optimize marketing, among the most striking is that it allows us to send email content to our database, lead funnels, an excellent email editor with a wide variety of resources and much more. Review collected by and hosted on G2.com.

What do you dislike about Robly?

Although it is sufficient for our email marketing needs for the time being, it is important that they add some other functionalities, even more so taking into account its high price. Review collected by and hosted on G2.com.

Adhikesh R.
AR
Adhikesh R.
email marketing
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"The phrase as for my work experience is completely superfluous"
5/5
What do you like best about Robly?

some users like robly for its ease of use, customer service, and features Review collected by and hosted on G2.com.

What do you dislike about Robly?

how the text edit box floats over where they are typing Review collected by and hosted on G2.com.