RKL eSolutions Reviews & Provider Details

They’re responsive, they know Sage Intacct deeply, and they take the time to understand our business before they suggest a fix. When we bring them a problem, they solve it the first time and explain it so we can handle it ourselves next time. Review collected by and hosted on G2.com.

Our move to Sage Intacct from another ERP had a learning curve. We didn’t fully understand all the dimensions Intacct offers, and we could have used more guidance on setting them up from the start. Some small setup choices, like using hyphens in certain IDs, add keystrokes every day, and since IDs can’t be changed after they’re created, we’re stuck with them. A transition this tedious would be hard for any company, and RKL was incredibly helpful, walking us through every step. Review collected by and hosted on G2.com.

RKL's staff is experienced and very knowledgeable. Our software migration was seamless. Review collected by and hosted on G2.com.

I found no downside to working with RKL. They were great. Review collected by and hosted on G2.com.

RKL truly embodies the phrase 'walking the talk.' They consistently deliver on their commitments within the promised timeframes. As a growing company, we've implemented numerous software solutions and processes over the past two years, and RKL has set the gold standard for partnership. Our implementation manager, Dane, was exceptional to work with, and Minh has continued that high standard as our daily point of contact. RKL's service team is also incredibly responsive and always ready to assist with technical issues. We highly recommend RKL without reservation! Review collected by and hosted on G2.com.

We have no dislikes when it comes to RKL Solutions. Their team consistently goes above and beyond to deliver exceptional service and support, from implementation through daily operations. Every interaction has been positive, and they’ve set a high standard in responsiveness, expertise, and commitment to our success. It’s rare to find a partner as reliable and proactive as RKL Solutions—we genuinely have nothing but positive feedback! Review collected by and hosted on G2.com.

It is very easy to get a hold of someone who could resolve any issues that we may have and our representative is very warm and thorough with assessing our needs and making recommendations accordingly. Review collected by and hosted on G2.com.

I really don't have anything to list in this category. Review collected by and hosted on G2.com.

They are usually very responsive to any questions we have. Our reps are very transparent when they may need to move our question to someone else and set realistic time frames for resolution. They are also super understanding when we may need a follow up or refresher on any intacct items. Review collected by and hosted on G2.com.

It would be helpful if we could get videos of meetings. Occasionally we have needed refreshers on solutions. Our reps are always helpful and happy to have follow up meetings. But if we had videos that didn't expire it may save everyone some time. Review collected by and hosted on G2.com.

There is true teamwork and partnership. Their team is professional, knowledgeable and friendly which makes them a joy to work with. Review collected by and hosted on G2.com.

I cannot come up with anything other than if they were located closer to my work location, I would see them more face to face. Review collected by and hosted on G2.com.

Always helping us when we need them with a quick turnaround Review collected by and hosted on G2.com.

there is nothing about RKL solutions that we dislike Review collected by and hosted on G2.com.

The quick response times to our questions and the ease with which any of our employees can reach out to get their questions answered. Review collected by and hosted on G2.com.

We do not experienced any downsides with working with RKL eSolutions. Review collected by and hosted on G2.com.

The team is on top of things and they are detecting the issues before the occur. Review collected by and hosted on G2.com.

There were things in the past I did not like but they have been taken care of by Joel Knoll so now I'm good. Review collected by and hosted on G2.com.

Debby Hanson. She is so knowledgeable about Sage and goes the extra mile to help. Review collected by and hosted on G2.com.

Nothing. So far our experience has been great. Review collected by and hosted on G2.com.