# Rippledesk Reviews
**Vendor:** Rippledesk  
**Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers)
## About Rippledesk
Rippledesk is cloud-based business phone and messaging system for teams. Phone numbers available for the US, Canada, and Africa. The software offers business calling features like welcome greetings, business hours, call recording, call transcription, and IVR routing for departments. Rippledesk also provides text message automation to engage customers. The system is designed for startups, support departments, sales, and remote teams.






- [View Rippledesk pricing details and edition comparison](https://www.g2.com/products/rippledesk/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-24+07%3A09%3A07+-0500&secure%5Bsession_id%5D=12992348-649c-4c5d-b441-beb0529e82d7&secure%5Btoken%5D=2cc5ca2a714e5c98d3047cc2848114b8e4e7c54429f66539033abe8f71eb4484&format=llm_user)

## Rippledesk Features
**Basic Communication - Cloud PBX**
- Call Management
- Communication Management
- Scalability
- Integrations
- Mobile Accessibility
- Accessibility

**Platform Basics - VoIP Providers**
- PBX systems, VoIP Softphone
- Call Management
- Network monitoring
- Integrations
- Virtual PBX
- SIP trunking services

**Basic Communication**
- Phone Calls
- Video Calls
- Instant Messaging
- Screen Sharing
- Conference Calls
- Desk-to-Desk Calls

**Advanced Features - Cloud PBX**
- Security and Compliance
- Analytics and Reporting
- Support and Reliability
- Automated attendant

**Agentic AI - VoIP Providers**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Access**
- Software Pairing
- Browser Extension
- Individual Download

**Advanced Features**
- Hold Music
- Automated Attendants
- VOiP Number

## Top Rippledesk Alternatives
  - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,517 reviews)
  - [Zoom Phone](https://www.g2.com/products/zoom-zoom-phone/reviews) - 4.6/5.0 (2,626 reviews)
  - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,353 reviews)