Rillion Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love Rillion's ease of use, simplifying workflows and streamlining invoice approvals effortlessly. (52 mentions)

Users value Rillion's simplicity and excellent support, enabling efficient accounts payable management and seamless integration. (20 mentions)

Users appreciate the responsive and helpful customer support, enhancing their experience with Rillion for effective implementation. (18 mentions)

Users find Rillion intuitive and easy to use, providing accessible information and a straightforward user experience. (15 mentions)

Users praise Rillion for its tracking ease, facilitating effortless oversight of approval flows and invoice statuses. (13 mentions)

Users find the default invoice view small on laptops and experience clumsiness with workflows and tab limitations. (14 mentions)

Users find the search function difficult, leading to a frustrating experience when retrieving invoices or vendors. (10 mentions)

Users face a steep learning curve initially, but functionality improves significantly with practice and training. (9 mentions)

Users find Rillion not user-friendly, struggling with its unintuitive interface and errors when managing requests and vendors. (9 mentions)

Users find the missing features of Rillion frustrating, especially in bulk updates and managing multiple sessions efficiently. (6 mentions)

5 Pros or Advantages of Rillion

1. Ease of Use

Users love Rillion's ease of use, simplifying workflows and streamlining invoice approvals effortlessly.

See 52 mentions

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Sylwia L.

Mid-Market (51-1000 emp.)

5.0/5

"Improves cost control, easy to use and manage"

What do you like about Rillion?

Easy to use interface, easy to manage workflows

Pernilla G.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Onboarding and Outstanding Support"

What do you like about Rillion?

Easy to understand and to get started. Easy to use. Very good support, quick help if needed.

2. Simple

Users value Rillion's simplicity and excellent support, enabling efficient accounts payable management and seamless integration.

See 20 mentions

See Related User Reviews

Sylwia L.

Mid-Market (51-1000 emp.)

5.0/5

"Improves cost control, easy to use and manage"

What do you like about Rillion?

Easy to use interface, easy to manage workflows

Pernilla G.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Onboarding and Outstanding Support"

What do you like about Rillion?

Easy to understand and to get started. Easy to use. Very good support, quick help if needed.

3. Customer Support

Users appreciate the responsive and helpful customer support, enhancing their experience with Rillion for effective implementation.

See 18 mentions

See Related User Reviews

Pernilla G.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Onboarding and Outstanding Support"

What do you like about Rillion?

Easy to understand and to get started. Easy to use. Very good support, quick help if needed.

Michael M.

4.0/5

"Smooth Implementation with Customizable Features"

What do you like about Rillion?

I really like the great implementation support from Rillion. The API interactions with SAP B1 work incredibly well, and the team was fantastic in cust

4. Intuitive

Users find Rillion intuitive and easy to use, providing accessible information and a straightforward user experience.

See 15 mentions

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Pernilla G.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Onboarding and Outstanding Support"

What do you like about Rillion?

Easy to understand and to get started. Easy to use. Very good support, quick help if needed.

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Effortless Access and Versatile Search Options"

What do you like about Rillion?

Easy accessible information. Several deiiferent search options. Easy to use.

5. Tracking Ease

Users praise Rillion for its tracking ease, facilitating effortless oversight of approval flows and invoice statuses.

See 13 mentions

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Rani P.

Small-Business (50 or fewer emp.)

5.0/5

"AP automation system that have it all"

What do you like about Rillion?

Flexible system where you can setup approval flows in an efficient way and also use AI to determine how the invoices will be coded and processed. Full

Gustav K.

Small-Business (50 or fewer emp.)

5.0/5

"Saving loads of time for us"

What do you like about Rillion?

That it helps us keep track on all invoices without e-mailing back and forth

5 Cons or Disadvantages of Rillion

1. Design Improvement

Users find the default invoice view small on laptops and experience clumsiness with workflows and tab limitations.

See 14 mentions

See Related User Reviews

Sylwia L.

Mid-Market (51-1000 emp.)

5.0/5

"Improves cost control, easy to use and manage"

What do you dislike about Rillion?

The default invoice view is a bot small on a laptop screen, but that’s minor.

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great product for automating invoice approvals"

What do you dislike about Rillion?

I can’t think of anything at the moment. Perhaps a more modern design of the interface?

2. Search Difficulty

Users find the search function difficult, leading to a frustrating experience when retrieving invoices or vendors.

See 10 mentions

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Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Effortless Paperless Invoicing with Centralized Storage"

What do you dislike about Rillion?

I wish that you could search for an invoice in one spot if it is in the log or in someone's que.

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"A flexible and stable system"

What do you dislike about Rillion?

The search function with the asterisks is hard to get used to. As an admin, changing credential matching and adding or removing roles, users,credenti

3. Learning Curve

Users face a steep learning curve initially, but functionality improves significantly with practice and training.

See 9 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"A flexible and stable system"

What do you dislike about Rillion?

The search function with the asterisks is hard to get used to. As an admin, changing credential matching and adding or removing roles, users,credenti

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easy to use solution"

What do you dislike about Rillion?

Can be tricky to understand how to make comments on an invoice

4. Not User-Friendly

Users find Rillion not user-friendly, struggling with its unintuitive interface and errors when managing requests and vendors.

See 9 mentions

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Verified User

Small-Business (50 or fewer emp.)

4.0/5

"A broad spectrum in the functionality that meets the needs of the accounts payable dept."

What do you dislike about Rillion?

Software could be a little more user friendly, especially towards people that don't have average computer skills/knowledge

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Strong P2P system"

What do you dislike about Rillion?

Perhaps not the most user-intuitive system - could improve on the User Interface

5. Missing Features

Users find the missing features of Rillion frustrating, especially in bulk updates and managing multiple sessions efficiently.

See 6 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Easy to work in"

What do you dislike about Rillion?

That it is not possible to add someone to the flow when you are in an invoice

Darja B.

Small-Business (50 or fewer emp.)

4.5/5

"Great AP Solution for Managing Multiple Companies"

What do you dislike about Rillion?

The level of support varies depending on the ticket; sometimes it is great and fast, while other times it is less helpful and lacks engagement. As a s

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Olof S.

Chairman of the Board

Mid-Market (51-1000 emp.)

8/18/2026

"Tandem Health"

5/5

What do you like best about Rillion?

Approvals route themselves. Invoices reach the right person instead of sitting in an inbox, and I clear my queue in a couple of minutes.

The OCR capture does most of the coding for me. Header and line data come in clean, so I'm confirming rather than typing annd I can always see where an invoice sits and who's touched it, without asking finance.

Unlimited users helps too. Everyone who needs to approve just has access so no seat math every time we hire.

It killed the invoice-by-email chase. One flow, one record, no forwarded PDFs.

Invoices clear approval faster, so less scrambling at month-end and fewer late payments. As we add suppliers across markets we keep spend visibility we'd otherwise have lost. And every approval is timestamped, so audits are a lookup instead of an archaeology project.

For a company growing this fast, it's the rare finance tool that hasn't needed rethinking as we scaled. Review collected by and hosted on G2.com.

What do you dislike about Rillion?

The UI feels a little dated next to the other tools I use daily. Nothing's broken and I'm quick in it now, but a few routine actions take more clicks than they should. Polish, not function. Review collected by and hosted on G2.com.

What problems is Rillion solving and how is that benefiting you?

It killed the invoice-by-email chase. One flow, one record, no forwarded PDFs.

For a company growing this fast, it's the rare finance tool that hasn't needed rethinking as we scaled. Review collected by and hosted on G2.com.

Response from Maria Almelöv of Rillion

edit

Thank you for sharing your experience! It’s great to hear that Rillion helps your team route approvals faster, keep invoices visible and stay in control as you grow. We also appreciate your honest feedback on the UI and the extra clicks. We’re continuing to improve the experience.

Lena E.

Small-Business (50 or fewer emp.)

4/14/2026

"Intuitive and User-Friendly, Yet Needs Approval Flow Tweaks"

5/5

What do you like best about Rillion?

I like that Rillion is logical and very user-friendly. It gives me a good overview of all supplier invoices for all companies. The feature of getting account assignment suggestions really makes the work easier. It is also easy to send reminders to approvers via the system, and I appreciate the many filter options when searching för invoices. These features really make everyday life in the finance department easier. The initial installation was also very simple. Review collected by and hosted on G2.com.

What do you dislike about Rillion?

I think the setup of the approval flow is not the most logical. It's not entirely clear to me how it's structured. Review collected by and hosted on G2.com.

Response from Maria Almelöv of Rillion

edit

Thank you for your thoughtful review!

We're delighted to hear that Rillion makes your day-to-day work easier with features like coding suggestions, reminders, and invoice search. We also appreciate your feedback on the approval flow. Making workflows as intuitive as possible is something we continuously work on, and your input is valuable to us.

Thanks again for sharing your experience and for being a Rillion customer!

Jan S.

AP Consultant

Mid-Market (51-1000 emp.)

12/11/2025

"Flexible User Management and Impressive New Features"

5/5

What do you like best about Rillion?

Really like the way users and roles are setup. Creates great flexability. Really also like new features like AI and Analytics. Review collected by and hosted on G2.com.

What do you dislike about Rillion?

The interface can sometimes look a little old fashioned but I do not min so much about that. It is the functions that counts. Review collected by and hosted on G2.com.

Response from Maria Almelöv of Rillion

edit

Thanks for your review Jan! We’re glad to hear the flexible user and role setup is working well for you – and that you’re finding value in our AI and Analytics features. It’s also great to know invoice automation and contract notifications are supporting your processes. We appreciate the feedback on the interface too – it’s something we’re continuously working to improve while keeping the functionality strong.

Sylwia L.

CMO

Mid-Market (51-1000 emp.)

2/21/2026

"Improves cost control, easy to use and manage"

5/5

What do you like best about Rillion?

Easy to use interface, easy to manage workflows Review collected by and hosted on G2.com.

What do you dislike about Rillion?

The default invoice view is a bot small on a laptop screen, but that’s minor. Review collected by and hosted on G2.com.

Response from Maria Almelöv of Rillion

edit

Great to hear this – thanks for sharing your experience! We’re glad you find the interface easy to use and workflows simple to manage. It’s also great to know Rillion is helping strengthen cost control, accountability, and confidence in your invoice process. We appreciate the note about the default invoice view on smaller screens as well – feedback like this helps us continue improving the experience.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

6/10/2026

"Easy Invoice Overview and Access"

5/5

What do you like best about Rillion?

Easy to get an overview and access the invoices. Review collected by and hosted on G2.com.

What do you dislike about Rillion?

Could be easier to navigate between the bookings. Would prefer to click ”approve” Review collected by and hosted on G2.com.

Response from Maria Almelöv of Rillion

edit

Thank you for taking the time to share your feedback!

We're happy to hear that Rillion makes it easy to get a clear overview of your invoices and quickly access what you need. Making invoice approvals simple and efficient is exactly what we aim for.

We also appreciate your suggestion about navigation and the approval experience. Feedback like this helps us identify opportunities to make the workflow even more intuitive, and we'll be sure to share your comments with our product team.

Thanks again for your review, and for being a Rillion customer!

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

12/12/2025

"Effortless Paperless Invoicing with Centralized Storage"

4/5

What do you like best about Rillion?

I like that we are paperless and that we have everything stored in one place and we can go back to it or add notes any time to clarify what happened with each invoice.

I like that we have our support team and whenever there is an issue we have someone to help us with in hours. Review collected by and hosted on G2.com.

What do you dislike about Rillion?

I wish that you could search for an invoice in one spot if it is in the log or in someone's que. Review collected by and hosted on G2.com.

Pernilla G.

accounting assistant

Small-Business (50 or fewer emp.)

12/16/2025

"Effortless Onboarding and Outstanding Support"

5/5

What do you like best about Rillion?

Easy to understand and to get started. Easy to use. Very good support, quick help if needed. Review collected by and hosted on G2.com.

What do you dislike about Rillion?

I havent come up with anything yet. If there will be a problem I know I will get a quick answer and my problem solved. Review collected by and hosted on G2.com.

Response from Maria Almelöv of Rillion

edit

Thanks for sharing your experience Pernilla! We’re happy to hear onboarding felt effortless and that the system is easy to understand and use. It’s also great to know our support team has been there when needed. We’re glad Rillion is helping you streamline supplier invoice handling, follow invoices through approval workflows, and easily adjust approvers when required – that flexibility is exactly what we aim to deliver.

fabrizio m.

Financial Controller

Mid-Market (51-1000 emp.)

3/5/2026

"Great for Viewing Invoices Across Multiple Companies, With Room to Grow"

3/5

What do you like best about Rillion?

See all the invoices together for a multi companies portfolio Review collected by and hosted on G2.com.

What do you dislike about Rillion?

Nothing i think that is the best for a big group Review collected by and hosted on G2.com.

Response from Maria Almelöv of Rillion

edit

Thanks for your review Fabrizio! We’re happy to hear that having a consolidated view of invoices across multiple companies is working well for your group – that visibility is key for efficient management at scale. We also appreciate your confidence in Rillion. If you ever see areas where we can grow further, we’d love to hear your ideas.

Michael M.

12/12/2025

"Smooth Implementation with Customizable Features"

4/5

What do you like best about Rillion?

I really like the great implementation support from Rillion. The API interactions with SAP B1 work incredibly well, and the team was fantastic in customizing features to fit our existing processes. Plus, the reporting functions are an added bonus. The implementation team provided excellent training, making the setup not very difficult and ensuring we knew how to use the system effectively. Review collected by and hosted on G2.com.

What do you dislike about Rillion?

Rillion does not work with the Down-Payment or Landed cost functions in SAP B1 and often has difficulty with larger PO invoice matching (30+ lines). Review collected by and hosted on G2.com.

Response from Maria Almelöv of Rillion

edit

We appreciate you taking the time to share this! Great to hear the implementation went smoothly and that the team could tailor the setup to your existing processes. It’s also encouraging to know the SAP B1 integration, reporting, and training helped you get up and running effectively. Thanks as well for the constructive feedback around down payments, landed costs, and larger PO matching – this kind of input is valuable as we continue to improve. We’re glad Rillion is helping strengthen workflow controls, digitize paperwork, and increase AP efficiency.

Verified User in Restaurants

Small-Business (50 or fewer emp.)

4/18/2024

"Easy to use and saves space in the office."

5/5

What do you like best about Rillion?

You have all the supplier invoices in one place and they are easily accessed. The possibillity to approve invoices in layers is also very good. You can also let your auditor in to review what they need. It is easy to start with and to use. Review collected by and hosted on G2.com.

What do you dislike about Rillion?

Nothing more than the price model right now. Could be more flexible for SME's Review collected by and hosted on G2.com.

Response from Maria Almelöv of Rillion

edit

Thank you for your feedback! We're glad to hear Rillion is helping you keep supplier invoices organized and accessible. We appreciate your thoughts on the pricing model. Happy to hear Rillion is making things easier for you!