Rillet Reviews & Product Details

Rillet gives us a structured way to manage multi-year contracts, minimum usage commitments, and revenue recognition. It has strong flexibility for mixing subscription and usage-based products, which is important for us. The ability to integrate with Stripe for payments and with Avalara for tax compliance makes our processes more seamless. The customer success team is also very responsive—when challenges come up, they actively test solutions and work through them with us. Review collected by and hosted on G2.com.

A few workflows could be even more streamlined, but overall things work well. Integrations are improving quickly, and the support team is excellent whenever we need guidance. Review collected by and hosted on G2.com.

The multi-dimensional tagging capabilities are game-changing - I can tag balance sheet transactions across contracts, which QuickBooks simply cannot do. The contracts module and revenue waterfall replaced our single FPA spreadsheet and now I can pull contracted revenue data in seconds instead of managing messy manual reconciliations. The prepaid amortization module is seamless - you just put in the dates and there's no schedule to maintain. We went from closing by the 15th to targeting the 5th, saving 40-50 hours of manual work each month. Review collected by and hosted on G2.com.

User permissions could be more granular - I'd love read-only access for leadership. However, I know read-only access is coming out at the end of the quarter; we're very excited for it! Review collected by and hosted on G2.com.

Rillet stands out for its exceptional user-friendliness and provides a solution that aligns perfectly with our accounting and finance needs. I greatly appreciate the continuous improvements they roll out, along with their dedication to enhancing the features already in place.

The customer support team is excellent and consistently makes a real difference whenever we encounter problems or need assistance with special requests. Furthermore, the migration team was efficient, practical, and committed, working hard to meet our specific needs and requests. Review collected by and hosted on G2.com.

There’s very little I dislike about Rillet. While a few modules could benefit from some refinement, I feel reassured by their ongoing improvements and am confident that these areas are being addressed. In the future, I would appreciate seeing an ASC 842 module integrated directly into the platform. Review collected by and hosted on G2.com.

Rillet has native integrations with Salesforce and Stripe, this allows us to have a clear picture of revenue by customer. I used to spend multiple days each month calculating that information, juggling between CSV downloads and complex formulae in several spreadsheets. Deferred revenue was a nightmare to parse. Now revenue by customer and deferred revenue calculations are all automated and a breeze to navigate within Rillet. Rillet's prepaid automation is super handy too. Ditching my Excel based supporting schedule for prepayments has been a boon to my month end processes. The Stripe reconciliation engine reconciles payouts and fees automatically. The Rillet team is rolling out new updates to the platform weekly, and it's been great to see how the product has evolved since we started working with them. Review collected by and hosted on G2.com.

There is no fixed assist register requiring tracking of fixed assets and monthly depreciation elsewhere. Review collected by and hosted on G2.com.

The complex usage models we have run really well on Rillet. We now have clarity on our ARR bridge, outstanding invoices and GAAP financials. They helped us find previously unbilled invoices in magnitude of $100k+ and save days on reconciliations every month. The native Stripe integration makes the process really easy. The team has been great so far, very responsive - we feel well supported. We’re also excited to use the multi-entity features in the future. Review collected by and hosted on G2.com.

There are some small improvements that would make the product run even smoother, but they've been very responsive, top notch customer service Review collected by and hosted on G2.com.

Rillet let us build our finance stack from scratch—the right way. As CFO, I’ve worked with NetSuite (bloated, expensive) and QuickBooks (rigid, limited). Rillet is in a different category entirely. The platform is fast, intuitive, and beautifully modern. I now have real-time visibility into our financials, our bank data flows in automatically, and our Stripe integration just works.

Their team also understands accounting. I’ve never had an ERP implementation feel this white-glove: they handled the heavy lifting, helped me design the chart of accounts, and were a Slack message away the entire time. As a one-person finance team, that support has been invaluable. Review collected by and hosted on G2.com.

Nothing material so far. If anything, my only regret is that I didn’t go with Rillet sooner. At my last company, we went with NetSuite under investor pressure, and it slowed everything down. Review collected by and hosted on G2.com.

Its simple and intuitive but still scalable. Its AI-built foundation will give you back hours of time / week. Review collected by and hosted on G2.com.

Not many downsides, if any. The Brex integration could be more robust, but that's about it. Review collected by and hosted on G2.com.

I love the SaaS revenue reporting and its integration with the books - before Rillet, this was a manual process between our revenue recognition software and accounting software. This took significant time to update and was never real time. Now our SaaS metrics are directly connected to our financials and I can trust that they're accurate.

Also - Customer Support post implementation has been excellent. Review collected by and hosted on G2.com.

Honestly nothing to say here - it's been a great experience so far. Review collected by and hosted on G2.com.

We’re a small team of 3 with limited capacity to manage an implementation. Our Rillet lead was an ex-controller and was very consultative, customizing the implementation and product for our unique workflows. Rillet was even integrated with Salesforce right away and we were processing new orders in week 1 of our implementation Review collected by and hosted on G2.com.

They're early days so they're still building out many features. That said, We asked about some features we didn’t need today but would down the line. Rillet had it on the roadmap and just a few weeks after we signed, they shipped. Review collected by and hosted on G2.com.

Rillet unified a formerly disjointed set of tools - syncing Maxio, QuickBooks, Salesforce, and manual reconciliations - into one unified workflow that’s faster, more accurate, and audit-ready. Review collected by and hosted on G2.com.

Some scenarios still require workarounds today, but the Rillet team listens closely to customer feedback and consistently ships improvements. Review collected by and hosted on G2.com.