Rightworks Cloud Hosting Reviews & Product Details

Rightworks Cloud hosting has solved all my problems. The service seems to be up 99.9999% of the time and for that other .0001%, they clearly communicate te issues and expected downtime. Rightworks has many integration of which I only use a few. Their Customer support is AMAZING. For teh few times I have needed customer support, I have dealt with VERY knowledable technicians that communicated very well and solved al my problems quickly. The pricing is very competitive and worht every penny for the piece of mind I get from the service. The User experience is the same as using my apps locally. Review collected by and hosted on G2.com.

Rightworks is a service that has no downside. I have been with them for 10+ years now with no issues. Review collected by and hosted on G2.com.

Rightworks cloud hosting gives me and my clients a great way of hosting a QuickBooks Desktop product, so we can both work at the same time and not have to keep taking the time to update our product, update our servers or computers for space or to keep compliant.

I have also found this same platform helpful for keeping file folders for my clients statements, receipts, etc and keeping them safe and secure as well as backed up. Over the years of me using Rightworks, I started with them for the QuickBooks Desktop hosting capability and quickly found myself moving my whole work platform for where I work on a day to day basis to their platform, with the extra level of security and the daily backups.

I use Rightworks for both my Cloud Hosting and also my IT Provider, I feel comfortable, secure and at ease knowing they have my back for my accounting firm and my clients and at an affordable price. There tech support is always extremely kind, supportive and extremely helpful....they go above and beyond!! They are always there to answer the most complex or simple (somewhat stupid) questions I ask. There platform is rarely ever down and if it is...its not for very long or I am done as well. Review collected by and hosted on G2.com.

I don't like that you have to buy a certain more expensive Microsoft office platform to use in their environment, so I still continue to keep files their, but have to copy and paste still to my computer to open an excel spreadsheet. I would like to be able to bring my own Microsoft license up to their platform.

I would really love to see them team with someone like teamviewer to offer us an affordable option for remote control to use with our clients. Review collected by and hosted on G2.com.

Everything is in one place. My clients can do as much or as little as they want and we can do the rest. Appreciate that we can talk to a live person 24/7 if having troubles. Love that they can fix my issues and they don't have to try to talk me through them. The drag and drop ability to save me time and has reduced the hours of time it takes to get the work done! The amount of down time on the server side is almost zero. If they are doing maintenance they usually do it on the weekend over night so it doesn't interfere with working hours. Review collected by and hosted on G2.com.

The ability to talk to someone is great but we are sad to see it being done offshore. Sometimes we have a hard time understanding them. Pricing is reasonable but for a few of my clients becoming an issue and much of that is from the software companies. Review collected by and hosted on G2.com.

Reliable, secure, good customer service (human, 24/7), long term hosting provider of QB Review collected by and hosted on G2.com.

Sometimes restrections on 3rd party apps can be a dealbreaker for a client. Also just very recently, the service seems to be provided by off-shore team and accents are difficult to understand. In addition, if these are off-shore reps, they are not as knowlegeable of reps I've dealt with for many years. Review collected by and hosted on G2.com.

It is a secure way to access confidential software Review collected by and hosted on G2.com.

A slight Wi‑Fi glitch can make it disconnect, and then I have to log in again or redo what I was doing before it went off. Review collected by and hosted on G2.com.

For the most part this has been successful. I have noticed in the last 6-8 months the techs that answer the phone are not qualified to answer most questions. It takes a long time to get answers - they have to go to the back office. When we first started with Rightworks the people answering the call were very knowledgeable but that has definitely changed. Review collected by and hosted on G2.com.

See my previous comment - that is where I detailed my frustrations. Review collected by and hosted on G2.com.

In more than six years of using the service, we’ve only lost connection a handful of times, and it’s never lasted very long. Overall, it’s been very reliable, especially for anyone who’s worried about not being able to access their data when they need it. Review collected by and hosted on G2.com.

We use the service for QuickBooks, but sometimes I’m not sure whether the automatic updates are actually being completed. Review collected by and hosted on G2.com.

My favorite thing about Rightworks is the technical support team. They have always been awesome when we've needed help. With their help we were better able to use Quickbooks. Review collected by and hosted on G2.com.

I never had any issues with Rightworks. There was never a long wait to reach anyone and they knew how to address any issues we experienced Review collected by and hosted on G2.com.

The thing that is most helpful with working with Right Networks it how it saves all of information in one place and we don't have to use different sites to get our information. Review collected by and hosted on G2.com.

I would say one down fall for using Right Networks is you have get permission to work on some parts. It could be better to give the option of you can give access when needed or take access of when not needed. Review collected by and hosted on G2.com.

I like how easy it is to access, while still feeling confident that my accounts are secure. Review collected by and hosted on G2.com.

Have not found anything I do not like about the software. Review collected by and hosted on G2.com.