# RequestPro Reviews **Vendor:** RequestPro **Category:** [Public Records Management Software](https://www.g2.com/categories/public-records-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 10 ## About RequestPro RequestPro’s Public Records Request Management Platform is a secure, highly effective, time-saving solution to the administrative burden of a heavy workload of Freedom of Information Act (FOIA) and Public Records Act (PRA) requests. ## RequestPro Reviews ### 1. A Comprehensive Solution for Service Request Management **Rating:** 5.0/5.0 stars **Reviewed by:** Fredrick M. | Information Technology Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2023 **What do you like best about RequestPro?** As a freelancer web developer, I'm always looking for ways to streamline my workflow and improve my efficiency. RequestPro has been a game-changer for me in that regard. With RequestPro, I can easily manage all of my client requests in one place. I can create custom workflows to automate the approval and fulfillment process, and I can track all of my progress in real time. RequestPro also makes it easy for me to collaborate with my clients. They can submit and track their requests through the self-service portal, and we can communicate easily through the built-in messaging system. **What do you dislike about RequestPro?** RequestPro can be expensive, especially for small businesses. **What problems is RequestPro solving and how is that benefiting you?** As a freelancer web developer, I'm always juggling multiple projects and clients. It can be difficult to keep track of all my requests, deadlines, and progress. RequestPro has helped me to solve these problems and has benefited me in the following ways: Streamlined my workflow: RequestPro has helped me to streamline my workflow by providing a central place to manage all of my client requests. I can create custom workflows to automate the approval and fulfillment process, and I can track all of my progress in real time. This has saved me a lot of time and hassle. Improved my communication with clients: RequestPro has also made it easier for me to communicate with my clients. They can submit and track their requests through the self-service portal, and we can communicate easily through the built-in messaging system. This has helped me to improve my customer service and resolve issues quickly. Increased my visibility into project progress: RequestPro's real-time reporting and analytics give me a clear view of how each project is progressing. This helps me to identify potential problems early on and to keep my clients updated on their projects. This has helped me to deliver my projects on time and on budget. ### 2. Reliable and easy to use - this is a great solution for efficient management **Rating:** 5.0/5.0 stars **Reviewed by:** Kshitij J. | Technical Support Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about RequestPro?** The UI is extremely user friendly. It is also highly customizable and works well with MS Office tools. Overall a very efficient solution for managing incoming requests. **What do you dislike about RequestPro?** It is a little pricey, especially if you're rolling out to an entire team. No qualms about the quality of the product whatsoever. **What problems is RequestPro solving and how is that benefiting you?** Tracking tasks and streamlining internal workflows. It is also helpful in storing and managing data/documents. ### 3. Good Software for Request Management **Rating:** 3.0/5.0 stars **Reviewed by:** Maulin G. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2024 **What do you like best about RequestPro?** One of the best part of RequestPRO is it's security. RequestPro is TimeSaving and customizable software. sometime they are suggest the similar requests. **What do you dislike about RequestPro?** Sometimes we faced issues with the server and connectivity. also customer support is very poor. **What problems is RequestPro solving and how is that benefiting you?** It is best for the keep record of staff workflows because of it's metrics and chart feature. they are giving top data security and protection. ### 4. Great tool for requirement management in the enterprise **Rating:** 4.5/5.0 stars **Reviewed by:** Raghwendra S. | SDE 4, Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2023 **What do you like best about RequestPro?** 1. Flexibility to customize the repositories 2. great compatibility with Microsoft Office tools and extracting data and building reports in excel 3.ability to create child requirements and track child requirements **What do you dislike about RequestPro?** The performance is sometimes less there is a slight learning curve in setting up the repository **What problems is RequestPro solving and how is that benefiting you?** we are able to setup repository for one of the enterprise customer and it allowed them migrate from waterfall to agile software management ### 5. A great Platform for Enterprise Management **Rating:** 4.0/5.0 stars **Reviewed by:** Hitesh A. | IT support and Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2024 **What do you like best about RequestPro?** Easy interface as user-friendly Easy file storage system Customizable enough **What do you dislike about RequestPro?** Bit slow sometimes when needed most An update would be good to this. **What problems is RequestPro solving and how is that benefiting you?** It is compatible with all MS Office tools so can be easily used over other complicated cross platform tools. ### 6. Using RequestPro has made requesting information and assistance incredibly efficient. **Rating:** 4.5/5.0 stars **Reviewed by:** Kratika P. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2024 **What do you like best about RequestPro?** Streamlined requests, user-friendly interface. **What do you dislike about RequestPro?** Limited customization options; lacks advanced features. **What problems is RequestPro solving and how is that benefiting you?** Solves task tracking issues, boosts efficiency. Benefits include streamlined workflows and improved productivity for my team. ### 7. Reliable and ease of use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2024 **What do you like best about RequestPro?** Automated processes - customized upload forms, easy integration **What do you dislike about RequestPro?** More integration could have been there, some way to push over cloud buckets **What problems is RequestPro solving and how is that benefiting you?** Automated HR processes for onboarding new employees. Email automation, data collection, form filling leading to completing e2e processes for HR ### 8. Nice tools for management requirements. **Rating:** 4.0/5.0 stars **Reviewed by:** Sangram P. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2023 **What do you like best about RequestPro?** It is compatible with all MS Office tools. **What do you dislike about RequestPro?** Sometimes it lacks in terms of performance **What problems is RequestPro solving and how is that benefiting you?** Data extraction ### 9. Good program **Rating:** 5.0/5.0 stars **Reviewed by:** Brenda A. | Cle, Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2023 **What do you like best about RequestPro?** This program is user friendly, their customer service is great! always answers questions easily. **What do you dislike about RequestPro?** Just the login process at first. but besides user friendly **What problems is RequestPro solving and how is that benefiting you?** helps me run records quickly and effieciently. ### 10. Request pro easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Lidia Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2023 **What do you like best about RequestPro?** request pro is easy to use and keeps all my files stored and easily Manageable **What do you dislike about RequestPro?** It's a bit outdated. I prefer google drive or Dropbox **What problems is RequestPro solving and how is that benefiting you?** Definitely useful to manage important documents and easy to use file storage - [View RequestPro pricing details and edition comparison](https://www.g2.com/products/requestpro/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+17%3A13%3A45+-0500&secure%5Bsession_id%5D=85f3b4c8-b105-4a8a-81d1-18739774d43f&secure%5Btoken%5D=1461b64cc04e98c210de4f43397f81d70b3d4c658414e34240ee85200f98eb88&format=llm_user) ## RequestPro Features **Request Management** - Online Forms - Workflow Assignment - Payment Processing - Public Database - Common Documents - Digital Storage - Role-Based Permissions - Audit Trail **Workflow Management** - Automated Reminders - Communication Tools - Cross-Department Collaboration **Reporting** - Dashboards - Basic Reporting ## Top RequestPro Alternatives - [Everlaw](https://www.g2.com/products/everlaw/reviews) - 4.7/5.0 (707 reviews) - [Relativity](https://www.g2.com/products/relativity/reviews) - 4.6/5.0 (624 reviews) - [NewgenONE Digital Transformation Platform](https://www.g2.com/products/newgenone-digital-transformation-platform/reviews) - 4.5/5.0 (89 reviews)