Relenta CRM is a customer relationship management platform built to simplify business communications by bringing email, tasks, contacts, and calendars into one workspace. It is designed to reduce the need to switch between separate applications while managing customer interactions.

What languages does Relenta CRM support?

Relenta CRM supports 1 language: English.

What company sizes and industries is Relenta CRM the best fit for?

Relenta CRM’s clearest reviewer-reported fit is small businesses, with industry representation spread across several fields. The most represented segments include:

Company size: Small businesses with 50 or fewer employees.
Industry: Computer software and information technology services.
Industry: Marketing and advertising.
Industry: Printing.

What customer support options does Relenta CRM provide, and how do users find the overall support experience?

Relenta CRM provides support through email/help desk, chat, and FAQs/forum. The support experience is described as responsive and timely, with users highlighting personal, practical help.

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Sabina P.

Copywriter & Marketer

Marketing and Advertising

Small-Business (50 or fewer emp.)

2/18/2015

"Relenta always makes me look good!"

5/5

What do you like best about Relenta CRM?

Relenta helps me respond to my customers much faster. I love having ALL relevant customer info organized into a timeline. When a customer calls, within seconds, I can see the history of that customer and what transpired during our last interaction. Many customers have commented on my photographic memory, little do they know that I have Relenta supporting me from behind the scene. Review collected by and hosted on G2.com.

What do you dislike about Relenta CRM?

I can't say there is anything I dislike. I suppose with every application there's a wish list. For example, If I could integrate my Google calendar with Relenta's calendar that would be a bonus. Review collected by and hosted on G2.com.

Recommendations to others considering Relenta CRM:

I suggest you sign up for the free trial ... play around with it ... and see if it's a good fit for you and your business. I think you'll be pleasantly surprised. Review collected by and hosted on G2.com.

What problems is Relenta CRM solving and how is that benefiting you?

One of the biggest challenges I face is being organized and staying focused. Relenta helps me solve both challenges by putting everything at my fingertips. This saves me time and keeps me on track. Review collected by and hosted on G2.com.

Martha C.

Account Executive

Printing

Small-Business (50 or fewer emp.)

2/18/2015

"Powerful Tool - Great Support!"

4/5

What do you like best about Relenta CRM?

The contact timeline is amazing. So helpful in managing jobs and customer interactions. We are just starting out, but already we can see how much this tool will improve our efficiencies and communication. The on-call availability of personal set-up help from Dimitri is invaluable! Review collected by and hosted on G2.com.

What do you dislike about Relenta CRM?

Self-populating fields would be helpful when assigning emails to contacts. Inability to share contacts and groups across departments. Review collected by and hosted on G2.com.

What problems is Relenta CRM solving and how is that benefiting you?

We are generally trying to increase efficiency within our sales team. Our capability to provide excellent customer service is heightened with the email feature of this CRM. We've tried other CRMs, but the team access to email history and documented contact interaction on the fly really set Relenta apart. Review collected by and hosted on G2.com.

Rod L.

President

Financial Services

Small-Business (50 or fewer emp.)

Originally submitted 2/13/2015

"Make it Happen CRM - is the other name for Relenta"

4.5/5

What do you like best about Relenta CRM?

I like the simplicity of use and the "force multiplier" of my time and energy. It allows everyone on our team to understand exactly what's going on with each of our customers at any moment - and it's priced right too! Review collected by and hosted on G2.com.

What do you dislike about Relenta CRM?

It took a bit of learning to really get the maximum value out of the system. The nice thing is that Relenta has continued to make the app more user friendly and powerful - a hard balancing act for any CRM software! Review collected by and hosted on G2.com.

Perry N.

CEO

Information Technology and Services

Small-Business (50 or fewer emp.)

Originally submitted 2/24/2015

Business partner of the seller or seller's competitor, not included in G2 scores.

"Relenta CRM review"

4.5/5

What do you like best about Relenta CRM?

We ran our first review of Relenta back in 2007, and have been confidently advocating it ever since. As an email based CRM solution it is hard to surpass, but as important the company behind the product is equally strong. They're in it for the long haul. Loosely based on David Allen's Getting Things Done (GTD) principal, coupled with their emphasis on one-click functionality and great UI, make for a powerful and happy user experience. Highly recommended for those looking for an email-centric CRM for their team. Review collected by and hosted on G2.com.

What do you dislike about Relenta CRM?

Not enough features. But rather that than bloat, and what Relenta does, it does well. Review collected by and hosted on G2.com.

Joannes V.

Entrepreneur

Computer Software

Small-Business (50 or fewer emp.)

2/13/2015

"Must have for any high-touch B2B"

5/5

What do you like best about Relenta CRM?

Email is the cornerstone of modern B2B, and yet for the majority of CRMs, email is an afterthought. Relenta takes the problem differently: it starts with a mailbox, and this mailbox is enhanced both for teamwork and client management. It allows the sort of very fluid interactions you need whenever you sell semi-complex products or services that don't fit into a rigid hard-coded deal flow structure. Review collected by and hosted on G2.com.

What do you dislike about Relenta CRM?

No mobile version! But as a long time Relenta user, I have seen the app progress a lot over the years, so fortunately by the time you read this, this point will be moot. Review collected by and hosted on G2.com.

Sean E.

Broker

Commercial Real Estate

Small-Business (50 or fewer emp.)

Originally submitted 2/17/2015

"Easy to use CRM with a lot of power. Perfect for our Commercial Real Estate Office"

5/5

What do you like best about Relenta CRM?

Very affordable and love the ease of access and client history. Love the flexibility/functionality of using Groups and Tags. We couldn't live without it. The help/tech support is always timely and they have a very common sense approach to helping you. Review collected by and hosted on G2.com.

What do you dislike about Relenta CRM?

I'm sure with unlimited funds the new features would roll out constantly, but I'm realistic. Review collected by and hosted on G2.com.

Pierre T.

gerant

Import and Export

Small-Business (50 or fewer emp.)

2/12/2015

"A very good email manager for small team"

5/5

What do you like best about Relenta CRM?

- team sharing email

- every user can see all the emails, answers, tasks of every user.

- email marketing Review collected by and hosted on G2.com.

What do you dislike about Relenta CRM?

calendar could show up task to do in tab. Review collected by and hosted on G2.com.

★S

★ Marshall S.

Founder

Internet

Small-Business (50 or fewer emp.)

2/13/2015

"Unique, Powerful Hybrid CRM + Marketing Tool"

5/5

What do you like best about Relenta CRM?

There's no other CRM that integrates an email inbox with bulk email marketing and automated follow-up sequences. This combination has proven extremely powerful for me. Review collected by and hosted on G2.com.

What do you dislike about Relenta CRM?

Their development team has such a strong focus on making their service highly available (i.e. little downtime) that I think detracts from their ability to add new features often enough. Review collected by and hosted on G2.com.

Tanya Z.

Editor

Research

Small-Business (50 or fewer emp.)

2/14/2015

"We use Relenta to manage our PR campaigns"

5/5

What do you like best about Relenta CRM?

Relenta save us lots of time and gives us peace of mind during PR campaigns which required juggling numerous and diverse prospects, and keeping track of potential collaborators and participants. Review collected by and hosted on G2.com.

What do you dislike about Relenta CRM?

I took us time to start fully use all Relenta's features. Review collected by and hosted on G2.com.

Recommendations to others considering Relenta CRM:

Request an introductory demo, it's excellent! Review collected by and hosted on G2.com.

What problems is Relenta CRM solving and how is that benefiting you?

Our public-oriented website energyforthebrain.com offers information which can be useful for Alzheimer's disease sufferers, their caregivers and their doctors as well as for journalists, medical students and our peer researchers. Review collected by and hosted on G2.com.