--- title: Regpack Reviews meta\_title: 'Regpack Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 75 reviews by the users' company size, role or industry to find out how Regpack works for a business like yours. aggregate\_rating: rating\_value: 3.9 review\_count: 75 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Event Management url: https://www.g2.com/categories/event-management --- ### Regpack Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Regpack very **easy to use** , making it ideal for straightforward registration tasks and events. [(1 mentions)](https://www.g2.com/products/regpack/reviews?filters%5Bsentiment_snippet%5D=2042538&qs=pros-and-cons#reviews) Users find that Regpack offers **effective event management** for standard registrations, especially benefiting simpler business needs. [(1 mentions)](https://www.g2.com/products/regpack/reviews?filters%5Bsentiment_snippet%5D=2042516&qs=pros-and-cons#reviews) Users find that Regpack offers **effective registration features** ideal for standard use cases like camps and events. [(1 mentions)](https://www.g2.com/products/regpack/reviews?filters%5Bsentiment_snippet%5D=2042533&qs=pros-and-cons#reviews) Users find that Regpack offers **effective functionality** for standard event registrations and simple business needs. [(1 mentions)](https://www.g2.com/products/regpack/reviews?filters%5Bsentiment_snippet%5D=2042527&qs=pros-and-cons#reviews) Users find that Regpack's **basic system works well for standard registrations** , making it suitable for simple business needs. [(1 mentions)](https://www.g2.com/products/regpack/reviews?filters%5Bsentiment_snippet%5D=2042519&qs=pros-and-cons#reviews) Users experience **billing issues** as Regpack continues to charge for an unusable system with no refunds available. [(1 mentions)](https://www.g2.com/products/regpack/reviews?filters%5Bsentiment_snippet%5D=2042536&qs=pros-and-cons#reviews) Users experience **significant difficulty** with Regpack due to payment issues, bugs, and unreliable support, hindering usability. [(1 mentions)](https://www.g2.com/products/regpack/reviews?filters%5Bsentiment_snippet%5D=2042531&qs=pros-and-cons#reviews) Users face serious issues with **error handling** , including payment processing failures and lack of transparency in addressing glitches. [(1 mentions)](https://www.g2.com/products/regpack/reviews?filters%5Bsentiment_snippet%5D=2042540&qs=pros-and-cons#reviews) Users find Regpack to be **expensive and unreliable** , often facing issues with payment processing and support. [(1 mentions)](https://www.g2.com/products/regpack/reviews?filters%5Bsentiment_snippet%5D=2042529&qs=pros-and-cons#reviews) Users face **implementation issues** with Regpack, including payment processing failures and inadequate support, leading to frustration. [(1 mentions)](https://www.g2.com/products/regpack/reviews?filters%5Bsentiment_snippet%5D=2042545&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Regpack ##### 1. Ease of Use Users find Regpack very **easy to use** , making it ideal for straightforward registration tasks and events. [ See 1 mentions ](https://www.g2.com/products/regpack/reviews?filters%5Bsentiment_snippet%5D=2042538&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "Over promises and under delivers. A real disappointment." What do you like about Regpack? The basic system appears to work well for standard use cases, such as taking registrations for camps and similar events. Many other user reviews are p ##### 2. Event Management Users find that Regpack offers **effective event management** for standard registrations, especially benefiting simpler business needs. [ See 1 mentions ](https://www.g2.com/products/regpack/reviews?filters%5Bsentiment_snippet%5D=2042516&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "Over promises and under delivers. A real disappointment." What do you like about Regpack? The basic system appears to work well for standard use cases, such as taking registrations for camps and similar events. Many other user reviews are p ##### 3. Features Users find that Regpack offers **effective registration features** ideal for standard use cases like camps and events. [ See 1 mentions ](https://www.g2.com/products/regpack/reviews?filters%5Bsentiment_snippet%5D=2042533&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "Over promises and under delivers. A real disappointment." What do you like about Regpack? The basic system appears to work well for standard use cases, such as taking registrations for camps and similar events. Many other user reviews are p ##### 4. Product Functionality Users find that Regpack offers **effective functionality** for standard event registrations and simple business needs. [ See 1 mentions ](https://www.g2.com/products/regpack/reviews?filters%5Bsentiment_snippet%5D=2042527&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "Over promises and under delivers. A real disappointment." What do you like about Regpack? The basic system appears to work well for standard use cases, such as taking registrations for camps and similar events. Many other user reviews are p ##### 5. Simple Users find that Regpack's **basic system works well for standard registrations** , making it suitable for simple business needs. [ See 1 mentions ](https://www.g2.com/products/regpack/reviews?filters%5Bsentiment_snippet%5D=2042519&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "Over promises and under delivers. A real disappointment." What do you like about Regpack? The basic system appears to work well for standard use cases, such as taking registrations for camps and similar events. Many other user reviews are p ### 5 Cons or Disadvantages of Regpack ##### 1. Billing Issues Users experience **billing issues** as Regpack continues to charge for an unusable system with no refunds available. [ See 1 mentions ](https://www.g2.com/products/regpack/reviews?filters%5Bsentiment_snippet%5D=2042536&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "Over promises and under delivers. A real disappointment." What do you dislike about Regpack? Despite assurances, Regpack was unable to process payments in euros, making the system unusable. Translation support fell short of expectations. The s ##### 2. Difficulty Users experience **significant difficulty** with Regpack due to payment issues, bugs, and unreliable support, hindering usability. [ See 1 mentions ](https://www.g2.com/products/regpack/reviews?filters%5Bsentiment_snippet%5D=2042531&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "Over promises and under delivers. A real disappointment." What do you dislike about Regpack? Despite assurances, Regpack was unable to process payments in euros, making the system unusable. Translation support fell short of expectations. The s ##### 3. Error Handling Users face serious issues with **error handling** , including payment processing failures and lack of transparency in addressing glitches. [ See 1 mentions ](https://www.g2.com/products/regpack/reviews?filters%5Bsentiment_snippet%5D=2042540&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "Over promises and under delivers. A real disappointment." What do you dislike about Regpack? Despite assurances, Regpack was unable to process payments in euros, making the system unusable. Translation support fell short of expectations. The s ##### 4. Expensive Users find Regpack to be **expensive and unreliable** , often facing issues with payment processing and support. [ See 1 mentions ](https://www.g2.com/products/regpack/reviews?filters%5Bsentiment_snippet%5D=2042529&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "Over promises and under delivers. A real disappointment." What do you dislike about Regpack? Despite assurances, Regpack was unable to process payments in euros, making the system unusable. Translation support fell short of expectations. The s ##### 5. Implementation Issues Users face **implementation issues** with Regpack, including payment processing failures and inadequate support, leading to frustration. [ See 1 mentions ](https://www.g2.com/products/regpack/reviews?filters%5Bsentiment_snippet%5D=2042545&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "Over promises and under delivers. A real disappointment." What do you dislike about Regpack? Despite assurances, Regpack was unable to process payments in euros, making the system unusable. Translation support fell short of expectations. The s ## Top-Rated Alternatives [ ![Eventbrite](https://images.g2crowd.com/uploads/product/hd_favicon/1550693041/eventbrite.svg "Eventbrite") Eventbrite 4.3/5(915) ](https://www.g2.com/products/eventbrite/reviews) [ ![Cvent Event Marketing & Management](https://images.g2crowd.com/uploads/product/hd_favicon/d1f624aff0fdde4a64556367be39bb07/cvent-event-marketing-management.svg "Cvent Event Marketing & Management") Cvent Event Marketing & Management 4.3/5(2,316) ](https://www.g2.com/products/cvent-event-marketing-management/reviews) [ ![RegFox](https://images.g2crowd.com/uploads/product/hd_favicon/8fed024b52503fa7a24e6a0e0e1f3466/regfox.svg "RegFox") RegFox 4.7/5(571) ](https://www.g2.com/products/regfox/reviews) [ View All Alternatives ](https://www.g2.com/products/regpack/competitors/alternatives) ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") AE Verified User in Education Management Small-Business (50 or fewer emp.) 6/21/2021 "Easy, quick and User Friendly!" 5/5 What do you like best about Regpack? I am thrilled that this software is easy to use. It saves a lot of time in my day having a user-friendly platform! Review collected by and hosted on G2.com. What do you dislike about Regpack? I am unable to upload images, so if that option was added, it would be great! Review collected by and hosted on G2.com. What problems is Regpack solving and how is that benefiting you? Registering our members use to be a slow, snail mail-dependent process. With Regpack, we've streamlined the process and able to direct our time to better our offerings. Review collected by and hosted on G2.com. Show More Response from Samantha Stone Avneri of Regpack [Editedit](https://www.g2.com/survey_responses/regpack-review-4812968/official_response/edit) Thanks for your feedback! It's always great to hear that Regpack helps businesses save time by automating onboarding and payment-related processes. Happy to know your membership registration has been made easier by Regpack! We appreciate the feedback on uploading images. This is a feature request in our development teams queue! 6/24/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Events Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Events Services") AE Verified User in Events Services Small-Business (50 or fewer emp.) 6/25/2021 "Robust Registration System" 3.5/5 What do you like best about Regpack? The customer service is very quick when you need support beyond the robust help videos they provide. They also have an auto-generated payment plan in the system, making things a lot easier than sending invoices and collecting multiple payments on your own. It also integrates nicely. Review collected by and hosted on G2.com. What do you dislike about Regpack? I did not like the need to contact support through email. Sometimes it is just more efficient to get on the phone. Also, the backend can be a bit complicated to set up, and unless you are using it for multiple events annually, the fees high. Review collected by and hosted on G2.com. What problems is Regpack solving and how is that benefiting you? There is less data collection manually. Review collected by and hosted on G2.com. Show More Response from Samantha Stone Avneri of Regpack [Editedit](https://www.g2.com/survey_responses/regpack-review-4825610/official_response/edit) Thanks for your feedback on our customer support and training videos! We work hard to support our clients both directly and indirectly at all stages of your business and engagement with us. Our Autobill functionality is definitely a cash flow saver! Creating custom plans that clients can choose from, and allowing the system to collect according to the schedule, really saves a ton of admin work on your end, and makes it hassle-free for your clients. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") AE Verified User in Education Management Small-Business (50 or fewer emp.) 6/23/2021 "Not user friendly" 0/5 What do you like best about Regpack? There was nothing that I liked about using Regpacks and I don't plan on using it for our Summer Camp next year Review collected by and hosted on G2.com. What do you dislike about Regpack? Everything. It was a horrible experience. It was not user friendly. Customer Support was not helpful. We used it for one year of summer camp and could not even easily generate reports for rosters for each week of camp. Review collected by and hosted on G2.com. What problems is Regpack solving and how is that benefiting you? I am not solving any problems, only creating more. I am currently in the midst of summer camp and I have restrictions on my account and cannot login to see products, only users. Review collected by and hosted on G2.com. Show More Response from Samantha Stone Avneri of Regpack [Editedit](https://www.g2.com/survey_responses/regpack-review-4819466/official_response/edit) Hi there! I'm sorry to hear about your experience and we're sorry to see you go. With regards to reporting, it is very easy to generate a roster report within Regpack, as it's a default report template in most systems. It can be edited to include any detail you gather during onboarding and can be merged with payment and sales reports. Regarding user friendly challenges - when you work with your Project Manager to set up your initial build, we create an onboarding flow that should prioritize ease of registration for your clients balanced with ease of management in the back end for you to get the data and analytics you need. We are always available to you to help work through any conceptual issues on the front or back end, provide 1:1 training, and point you in the right direction of our hundreds of help articles and tutorial videos. Regarding the restriction on your account, you are correct that we did have a temporary glitch in the system, which was resolved. If you are having issues with access, please don't hesitate to reach out to our Support team. Thank you for your feedback! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller PC Peter C. Camp Director Small-Business (50 or fewer emp.) 6/21/2021 "Good Registration Software and Support" 4/5 What do you like best about Regpack? Customizable Emails, forms, and attachments Review collected by and hosted on G2.com. What do you dislike about Regpack? Ability to add registrations manually as the Admin Review collected by and hosted on G2.com. What problems is Regpack solving and how is that benefiting you? Online Registration and staff recruitment Review collected by and hosted on G2.com. Show More Response from Samantha Stone Avneri of Regpack [Editedit](https://www.g2.com/survey_responses/regpack-review-4813207/official_response/edit) Peter, glad to hear that Regpack offers the customization you need! We do have the ability to add registrations and process payments manually in the back end. I've attached an article that should help! [See how Regpack improved](https://www.regpacks.com/help/common-questions/add-child-registration/) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Religious Institutions](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Religious Institutions") AR Verified User in Religious Institutions Mid-Market (51-1000 emp.) 6/21/2021 "Can keep things very organized, but sometimes prone to glitch" 3.5/5 What do you like best about Regpack? Being able to organize by groups and process payments on our users' behalf Review collected by and hosted on G2.com. What do you dislike about Regpack? Frequent glitches, products aren't able to be removed from carts, Review collected by and hosted on G2.com. What problems is Regpack solving and how is that benefiting you? Organized place for all online payments for participants - been able to keep everything in one place and download reports for programs/groups Review collected by and hosted on G2.com. Show More Response from Samantha Stone Avneri of Regpack [Editedit](https://www.g2.com/survey_responses/regpack-review-4812885/official_response/edit) Thanks for your feedback! Regpack is great at helped to organize and manage your data for your offerings, and automating payments so you don't have to lift a finger to get paid! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Civic & Social Organization](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Civic & Social Organization") AC Verified User in Civic & Social Organization Small-Business (50 or fewer emp.) 6/25/2021 "Good Camp Registration Software" 4.5/5 What do you like best about Regpack? It's great for our camp forms and kids programming! Review collected by and hosted on G2.com. What do you dislike about Regpack? Sometimes there is a process of trial and error that is difficult, especially on short time lines. Review collected by and hosted on G2.com. What problems is Regpack solving and how is that benefiting you? RegPack allows us to register and receive payments for our programming in a safe and contactless manner. This has been great during the COVID-19 pandemi Review collected by and hosted on G2.com. Show More Response from Samantha Stone Avneri of Regpack [Editedit](https://www.g2.com/survey_responses/regpack-review-4826263/official_response/edit) Thanks for your feedback! Glad Regpack helps to make collecting payments online easier for you and your team! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 10/8/2018 "Easy but sometimes a little difficult" 3.5/5 What do you like best about Regpack? You can connect payments. Plus make it user friendly so that people can create their own registration systems. Review collected by and hosted on G2.com. What do you dislike about Regpack? There are some functions that are difficult such as the search button. Some of the parts of the system are very redundant. Review collected by and hosted on G2.com. What problems is Regpack solving and how is that benefiting you? Registration benefits Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Benjamin C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Benjamin C.") BC Benjamin C. Director of Marketing and Design Medical Devices Mid-Market (51-1000 emp.) 8/29/2017 "Perfect for our event" 5/5 What do you like best about Regpack? I run a conference for my company each year that provides classes to certain health care professionals for CEU credits and 2016's event was the first time we used the Regpack software. Part of our responsibility is to provide an individual certificate to each attendee for each and every class they attend - it adds up to an awful lot over the course of the two day event. the Regpack software makes it super easy to create certificate templates that are customizable with plugins and can be sent out to attendees with a single click. This was a vast improvement to how we distributed the certificates in 2015 and it was a huge hit with the attendees. I also love how the Regpack software is dynamic and the monthly price can cater to both large and small events; our event is on the smaller side and paying per number of registered attendees is fair and helps to keep us on or under budget. Review collected by and hosted on G2.com. What do you dislike about Regpack? I haven't yet run into anything I've disliked about the software. Anytime I've come close to running into a potential problem, Regpack's customer service (which has always been well above standard) is quick to guide me in the right direction with a perfect solution. Review collected by and hosted on G2.com. What problems is Regpack solving and how is that benefiting you? A simple and streamlined registration process for our yearly conference that is user friendly and highly controllable by administrators. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite RB Ryan B. Campus Missionary Religious Institutions Mid-Market (51-1000 emp.) 12/28/2017 "Good registration for both collecting info and payments" 3/5 What do you like best about Regpack? Having one place to both gather payments and registration information as opposed to using multiple clients Review collected by and hosted on G2.com. What do you dislike about Regpack? It is hard to use regpacks for the same groups but for different events. Also needing users to make login info is less than ideal Review collected by and hosted on G2.com. Recommendations to others considering Regpack: Good for having a place to collect payments, but there might be a more intuitive product out there Review collected by and hosted on G2.com. What problems is Regpack solving and how is that benefiting you? Solving the lack of payments being processed at the same time as event signups Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Ian I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ian I.") II Ian I. Youth and Family Programs Director Recreational Facilities and Services Mid-Market (51-1000 emp.) 7/24/2017 "RegPack has increased my efficiency as a camp director" 3.5/5 What do you like best about Regpack? I like that RegPack allows me to create a streamline logic-based registration process for our customers. We offer multiple camp options with different pricing structures that are based on the participant's age, preferences, and membership status. The RegPack system allows us to funnel everyone through one portal and guide them to the camp option that best suits their needs. Review collected by and hosted on G2.com. What do you dislike about Regpack? I wish the sales reporting feature was a little more robust, allowing me to generate the total cost of selected products, broken up by family unit, for any families that have the selected products in their cart. It would also be nice if the waitlist feature would automatically add users to "confirmed" status when other users cancel and a spot opens up. Lastly, we are facing some issues with products randomly being "locked in cart" (unable to be removed by user) when they shouldn't be locked. Review collected by and hosted on G2.com. What problems is Regpack solving and how is that benefiting you? We have experienced increased efficiency since utilizing RegPack and were able to move away from paper registration forms. It's also easier to keep track of attendance each day and print rosters. Review collected by and hosted on G2.com. 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