Generated from real user reviews
See Related User Reviews
Yusuf .
4.5/5
"Effortless Feedback Collection Boosted App Ratings"
What do you like about Refiner?
I love using Refiner to collect quick in-app feedback, as it significantly aids in understanding what users need. Its effective feedback collection ha
Francois V.
Small-Business (50 or fewer emp.)
4.5/5
"Very satisfied with Refiner!"
What do you like about Refiner?
Refiner is extremely easy to set up and use, with a very intuitive interface that makes survey creation simple. I especially appreciate the flexibilit
See Related User Reviews
Damian W.
5.0/5
"Advanced Yet User-Friendly for SaaS NPS Insights"
What do you like about Refiner?
I really appreciate that Refiner is a very advanced tool. It allows me to track a variety of crucial indicators specific to SaaS, which is invaluable
Francois V.
Small-Business (50 or fewer emp.)
4.5/5
"Very satisfied with Refiner!"
What do you like about Refiner?
Refiner is extremely easy to set up and use, with a very intuitive interface that makes survey creation simple. I especially appreciate the flexibilit
See Related User Reviews
Damian W.
5.0/5
"Advanced Yet User-Friendly for SaaS NPS Insights"
What do you like about Refiner?
I really appreciate that Refiner is a very advanced tool. It allows me to track a variety of crucial indicators specific to SaaS, which is invaluable
Yusuf .
4.5/5
"Effortless Feedback Collection Boosted App Ratings"
What do you like about Refiner?
I love using Refiner to collect quick in-app feedback, as it significantly aids in understanding what users need. Its effective feedback collection ha
See Related User Reviews
Damian W.
5.0/5
"Advanced Yet User-Friendly for SaaS NPS Insights"
What do you like about Refiner?
I really appreciate that Refiner is a very advanced tool. It allows me to track a variety of crucial indicators specific to SaaS, which is invaluable
Yusuf .
4.5/5
"Effortless Feedback Collection Boosted App Ratings"
What do you like about Refiner?
I love using Refiner to collect quick in-app feedback, as it significantly aids in understanding what users need. Its effective feedback collection ha
See Related User Reviews
Francois V.
Small-Business (50 or fewer emp.)
4.5/5
"Very satisfied with Refiner!"
What do you like about Refiner?
Refiner is extremely easy to set up and use, with a very intuitive interface that makes survey creation simple. I especially appreciate the flexibilit
R S.
Small-Business (50 or fewer emp.)
5.0/5
"Great Tool for User Feedback"
What do you like about Refiner?
It’s easy to set up with JS or npm, and the customizable survey widgets look great without feeling intrusive. The ready-made templates like NPS and CS
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matias d.
Enterprise (> 1000 emp.)
5.0/5
"Amazing tool for surveys"
What do you dislike about Refiner?
It lacks some content customization and automation features.
Lucas B.
Mid-Market (51-1000 emp.)
4.5/5
"Good for fast surveys"
What do you dislike about Refiner?
Short limit of live surveys, so if you have a product with multiple features, you'd need to buy a package
See Related User Reviews
matias d.
Enterprise (> 1000 emp.)
5.0/5
"Amazing tool for surveys"
What do you dislike about Refiner?
It lacks some content customization and automation features.
Kent O.
Mid-Market (51-1000 emp.)
4.5/5
"In-app surveys for SaaS"
What do you dislike about Refiner?
Dashboards could have better UX. Customization remains limited.
See Related User Reviews
Dianne d.
Enterprise (> 1000 emp.)
4.5/5
"Intuitive and quick to start with"
What do you dislike about Refiner?
Surveys need to be set up separately for each app, which can be time-consuming. A centralized way to deploy across multiple apps at once would be a bi
Lucas B.
Mid-Market (51-1000 emp.)
4.5/5
"Good for fast surveys"
What do you dislike about Refiner?
Short limit of live surveys, so if you have a product with multiple features, you'd need to buy a package
See Related User Reviews
Francois V.
Small-Business (50 or fewer emp.)
4.5/5
"Very satisfied with Refiner!"
What do you dislike about Refiner?
Overall, there is very little to dislike. Some of the advanced customization features require a bit of technical knowledge, which might be challenging
See Related User Reviews
Kent O.
Mid-Market (51-1000 emp.)
4.5/5
"In-app surveys for SaaS"
What do you dislike about Refiner?
Dashboards could have better UX. Customization remains limited.
Cool features. Customizable design & targeting option Review collected by and hosted on G2.com.
Nothing as such. Features are quite promising Review collected by and hosted on G2.com.
It is easy to use and has a lot of integrations with other apps & email embedding possibilities. Review collected by and hosted on G2.com.
It could have better customer support when facing trouble. Review collected by and hosted on G2.com.
it has a cool flow from the user side, so surveys are more friendly. The Way you see the data after the responses it's also super easy to use vs other tools Review collected by and hosted on G2.com.
Short limit of live surveys, so if you have a product with multiple features, you'd need to buy a package Review collected by and hosted on G2.com.
Create and publish surveys in your app in a few minutes. Review collected by and hosted on G2.com.
Dashboards could have better UX. Customization remains limited. Review collected by and hosted on G2.com.
The app is easy to install (npm or JS code snippet) and the survey widgets look beautiful and are fully customizable. Comes with templates/out-of-the-box surveys like NPS, CEST or CSAT, but you can create your own questions as well. Review collected by and hosted on G2.com.
No real downside if you're a small or mid-sized company, the features are more than enough. Review collected by and hosted on G2.com.
It's really nice that you can define a segment of users which surveys are targeted based on your own properties. Review collected by and hosted on G2.com.
I haven't found any things that I dislike yet. Review collected by and hosted on G2.com.
