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RefAssured Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the easy integrations of RefAssured, noting its user-friendly design that enhances overall experience. (1 mentions)
Users value the implementation ease of RefAssured, experiencing a smooth transition and quick onboarding process. (1 mentions)
Users appreciate the user-friendly design of RefAssured, making it an excellent choice for healthcare professionals. (1 mentions)
Users value the user-friendly design of RefAssured, making it a significant improvement over previous platforms. (1 mentions)

Top Pros or Advantages of RefAssured

RefAssured Reviews (25)

Reviews

RefAssured Reviews (25)

4.9
25 reviews
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Gary S.
GS
Gary S.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Streamlines Candidate Reference Checking"
5/5
What do you like best about RefAssured?

I find RefAssured really helpful because it cuts down on the amount of time it takes to obtain a reference, significantly expediting the reference checking process. The ease with which candidates can enter their reference contact information and send a link to the person providing the reference is great. It takes just minutes for the reference to be provided, reducing the time it would ordinarily take to contact someone and obtain the necessary information. The initial setup was also very easy and seamless. Review collected by and hosted on G2.com.

What do you dislike about RefAssured?

Nothing that comes to mind Review collected by and hosted on G2.com.

Response from Valentina Donaghy of RefAssured

Thank you for taking the time to leave a review!

The candidate experience is something we are really proud of. We put a lot of thought into making every touchpoint feel effortless, both for the candidate submitting their reference contact information and for the reference completing the survey. When a candidate can complete their side of the process in just minutes, it keeps momentum going and removes one of the most common delays in the hiring process.

That time savings compounds quickly, especially for contract assignments where speed to placement matters. When the reference checking process is no longer a bottleneck, your team can move faster and with more confidence at every stage.

Thanks for also sharing that the setup process was smooth from the start. Getting up and running without disruption is something we prioritize with every new customer.

Thank you again, Gary. We look forward to continuing to support your team!

Chris D.
CD
Chris D.
Chief Experience Officer
Small-Business (50 or fewer emp.)
"Empowered Our Hiring Process with Ease"
5/5
What do you like best about RefAssured?

I like how RefAssured integrates seamlessly with our applicant tracking system, Bullhorn. It's almost like a one-click system, making it fairly easy to set up. The PDF review sheets are my favorite part because we can share them with clients and teammates to dig into candidates better. I really appreciate the support from Brexford, especially Val, our customer success person, who has been wonderful in helping us. The usability is great, making it easy to drive adoption within the team. Creating surveys and being creative with them is another aspect I enjoy. Review collected by and hosted on G2.com.

What do you dislike about RefAssured?

The ease in deploying it to our candidates and clients. It does all the follow up for us. Review collected by and hosted on G2.com.

Response from Valentina Donaghy of RefAssured

Hi Chris,

Thank you so much for this great feedback!

We love hearing that the Bullhorn integration is making life easier for your team. Keeping the workflow as close to one-click as possible is something we've worked hard on, so it's wonderful to know it's resonating with your team the way we intended.

The RefAssured reference reports are designed to give you something genuinely shareable and actionable. Having a clean, consolidated view of third-party validated candidate insight that you can put in front of clients and teammates takes the conversation beyond resumes and gut instinct. The feedback comes directly from people who have worked with the candidate, with no bias introduced, which is what makes it such a powerful tool for hiring with confidence and reducing fall-off rates and performance issues down the line.

The end-of-survey lead generation is one of those features that tends to quietly become one of the most valuable parts of the platform once teams see it in action. We love that it's already contributing to your pipeline.

Thanks again, Chris. We look forward to continuing to support your team and ensuring we're meeting your goals and needs!

Matt B.
MB
Matt B.
Director Of Operations
Small-Business (50 or fewer emp.)
"Automated, Authenticated Reference Checks That Save Recruiters Time"
5/5
What do you like best about RefAssured?

Checking References has always been a sticking point in staffing. This has taken the legwork out of the recruiters hands and allowed us to automate and authenticate the reference process. Review collected by and hosted on G2.com.

What do you dislike about RefAssured?

I don't have anything bad to say. If a candidate were to complete a reference and another agency could get access to it, instead of having the candidate complete a new one. That would be a great product release. Review collected by and hosted on G2.com.

NP
Nikki P.
Partner, Client Service
Mid-Market (51-1000 emp.)
"Easy to Use with Seamless ATS Integration and Customizable Surveys"
4.5/5
What do you like best about RefAssured?

It's SO easy to use! It integrates seamlessly with our ATS and we can customize our surveys to suit the needs of our clients. Review collected by and hosted on G2.com.

What do you dislike about RefAssured?

There are times where speaking directly with a referee is valuable and this removes that component. Review collected by and hosted on G2.com.

Chanease N.
CN
Chanease N.
Operations Manager
Small-Business (50 or fewer emp.)
"Intuitive Functionality and Time-Saving Automations"
5/5
What do you like best about RefAssured?

It's functionality; it has been easy to train others as it is mainly common sense to move to the next steps. The automations are a time saver to the recruiters Review collected by and hosted on G2.com.

What do you dislike about RefAssured?

smallest thing about continuously signing in to the app extension before sending out the request from the ATS Review collected by and hosted on G2.com.

Leslie N.
LN
Leslie N.
Director Of Recruiting
Mid-Market (51-1000 emp.)
"Reliable, Fast Clinical Reference Verifications with RefAssuered"
5/5
What do you like best about RefAssured?

The most helpful aspect of RefAssuered is that it allows me to provide reliable, timely clinical reference verifications. Review collected by and hosted on G2.com.

What do you dislike about RefAssured?

From a clinical standpoint, the only real limitation is the wait for reference responses, which is outside of RefAssured’s control. Review collected by and hosted on G2.com.

Response from Valentina Donaghy of RefAssured

Hi Leslie,

Thank you for such a thoughtful review!

Reliable, timely clinical reference verifications are at the core of what we built this platform for. The staffing industry is what we know, and healthcare clinical staffing is one of the most demanding environments there is. Having a process your team can count on at every stage directly impacts the quality and confidence behind every placement.

Reducing hiring risk and administrative burden while helping your team hire more efficiently and with greater confidence drives our product decisions every day. When the verification process is standardized and documented, your team has a clear, defensible record to stand behind and more bandwidth to focus on placing qualified clinicians.

Reference response times are ultimately in the hands of the references themselves, but our automated daily reminders handle all follow-up in the background so your team never has to chase a response manually.

We are proud to support Quality Staffing Solutions and the important work your team does!

Dawn V.
DV
Dawn V.
Contractor Success Manager
Mid-Market (51-1000 emp.)
"Easy for Staff and Candidates—No Complaints So Far"
5/5
What do you like best about RefAssured?

It is easy to use for both our internal staff as well as the candidates we send it to. Review collected by and hosted on G2.com.

What do you dislike about RefAssured?

Nothing as yet, I have no current complaints Review collected by and hosted on G2.com.

Ben I.
BI
Ben I.
Senior Market Partner
Mid-Market (51-1000 emp.)
"Excellent Communication and Dedicated, Collaborative Solutions"
5/5
What do you like best about RefAssured?

Their communication and dedication to finding common solutions that work well for us and them. Review collected by and hosted on G2.com.

What do you dislike about RefAssured?

I've not found anything I dislike about RefAssured at this time. Review collected by and hosted on G2.com.

Michael T.
MT
Michael T.
Corporate Recruiting Lead
Mid-Market (51-1000 emp.)
"Effortless Reference Validation and Streamlined Hiring"
4.5/5
What do you like best about RefAssured?

I really like how RefAssured streamlines the process for us by removing our involvement outside of submitting the application. It also helps solicit possible referrals for the future, which is beneficial for potential pipelining and filling roles with multiple spots. Learning and administering it is exceptionally easy. Review collected by and hosted on G2.com.

What do you dislike about RefAssured?

N/A Review collected by and hosted on G2.com.

Response from Valentina Donaghy of RefAssured

Hi Michael,

Thank you for such a great review!

Removing the administrative burden from your team's plate is something we prioritize with every feature we build. Once a request is launched, we take it from there. Daily reminders are sent automatically, undelivered contacts are tracked, and candidates are notified directly when updates are needed. Candidates can use their self-service link to update, edit, or remove references and correct contact information without involving your team. Your recruiters should be focused on placing talent, not managing logistics.

The referral and pipeline generation piece is a natural byproduct of every reference check your team runs. Converting reference-givers into candidate leads means every reference check has the potential to feed your pipeline and help fill roles faster, including those with multiple openings.

Validating a candidate's past experience and titles through third-party feedback adds a layer of confidence to every placement decision that resumes simply cannot provide.

We are glad the platform has been easy to learn and administer across your team. That accessibility was intentional, because adoption only happens when the tool works for everyone using it.

Thank you for sharing your experience!

Lisa M.
LM
Lisa M.
Small-Business (50 or fewer emp.)
"Effortless Reference Management with Seamless Integration"
5/5
What do you like best about RefAssured?

I like how easy it is to use RefAssured and how the information is easy to read. I value the feature that allows for complete references with CTM integration, and I appreciate the option for others to offer referrals or get in touch with us. The initial setup was very easy, which was a big plus. Review collected by and hosted on G2.com.

What do you dislike about RefAssured?

I have no issues with Ref Assured Review collected by and hosted on G2.com.