Realtime Features

As reported in 37 Realtime reviews. Provides a live chat feed during a screen sharing session.

Allows users to communicate via audio channels. 36 reviewers of Realtime have provided feedback on this feature.

As reported in 37 Realtime reviews. Allows users to communicate via video channels.

As reported in 15 Realtime reviews. Provides a live preview of what viewers are seeing in real-time.

Based on 34 Realtime reviews. Blocks notifications from other applications from appearing during a screen sharing session.

Allows users to give audience members control of cursors or tools on the shared screen. 37 reviewers of Realtime have provided feedback on this feature.

As reported in 16 Realtime reviews. Allows presenters to relinguish presenter access to another user in a call.

Based on 37 Realtime reviews. Provides password protection to screen sharing sessions.

Allows users to record screen sharing sessions for later review. 35 reviewers of Realtime have provided feedback on this feature.

Based on 37 Realtime reviews. Software is available within browsers.

Provides screen sharing options to allow access to view or control real-time activities. 35 reviewers of Realtime have provided feedback on this feature.

Provides easy and seamless file transfer and sharing capabilities to increase productivity and collaboration while working remotely. 34 reviewers of Realtime have provided feedback on this feature.

As reported in 29 Realtime reviews. Provides the ability to record remote access and support sessions.

Based on 31 Realtime reviews. Provides multiple technician support simultaneously.

Allows users to switch between multiple end users’ monitors with a single click. 11 reviewers of Realtime have provided feedback on this feature.

Provides permssion for access control of user's web browser 18 reviewers of Realtime have provided feedback on this feature.

Allows agents to navigate through web pages by swapping or shifting pages on user's behalf This feature was mentioned in 13 Realtime reviews.

As reported in 27 Realtime reviews. Provides real time assitance across web and mobile

As reported in 10 Realtime reviews. Provides pre-session or in-session video call options to resolve issues.

Allows to draw, highlight, encircle, and box certain areas on the screen of the remote computer to enhance support and communicate better.

Implements encryption standards to secure data both in transit and at rest. This feature was mentioned in 32 Realtime reviews.

Provides compliance to multiple industry standards like HIPAA and GDPR.

Provides high-level security during co-browsing sessions 29 reviewers of Realtime have provided feedback on this feature.

Provides secured masking on sensitive data (i.e. account numbers or passwords) 10 reviewers of Realtime have provided feedback on this feature.

Allows mobile device access to provide support or connect to your computer from anywhere. 30 reviewers of Realtime have provided feedback on this feature.

Based on 30 Realtime reviews. Provides support across iOS, Mac, Android, PC and other devices.

Allows cross-platform device support, supporting Windows, Mac, Linux, iOS, Android, and Chromebook devices. This feature was mentioned in 24 Realtime reviews.

Provides robust reporting capbilities like session details, technician performance information, and end users’ survey summaries. 24 reviewers of Realtime have provided feedback on this feature.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Makes informed choices based on available data and objectives