Real Magic Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the amazing customer support of Levitate, making integration and use straightforward and effective. (54 mentions)

Users appreciate the ease of use of Levitate, making communication and engagement with clients effortless and effective. (43 mentions)

Users appreciate the helpful support from the Levitate team, enhancing their overall experience and productivity. (32 mentions)

Users love Levitate for its user-friendly email marketing, significantly boosting engagement and fundraising efforts. (30 mentions)

Users love the automation features of Levitate, enhancing productivity through seamless task management and intuitive design. (29 mentions)

Users report missing features in Levitate, particularly the lack of integration with donor management systems and training resources. (14 mentions)

Users face integration issues with Levitate, especially with donor management systems, leading to extra data syncing steps. (10 mentions)

Users feel the product lacks limited customization options for tasks and email automation, hindering personalization. (10 mentions)

Users find Levitate's email management cumbersome due to inconvenient tracking and clunky software integrations. (9 mentions)

Users face challenges with campaign issues, including slow email delivery and lack of tailored suggestions. (8 mentions)

5 Pros or Advantages of Real Magic

1. Customer Support

Users praise the amazing customer support of Levitate, making integration and use straightforward and effective.

See 54 mentions

See Related User Reviews

Brandine P.

Small-Business (50 or fewer emp.)

5.0/5

"Always a pleasure to speak with anyone on my team"

What do you like about Real Magic?

My customer service person/associate Sophia M. is always so knowledgeable. She helps me set up my quarterly campaigns, she makes me feel like she reme

April J.

Small-Business (50 or fewer emp.)

5.0/5

"Invaluable CRM Partner!"

What do you like about Real Magic?

Levitate has been an excellent tool for our insurance agency, helping us maintain consistent communication with both our clients and affiliate partner

2. Ease of Use

Users appreciate the ease of use of Levitate, making communication and engagement with clients effortless and effective.

See 43 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Remarkable software for CRM and marketing operations"

What do you like about Real Magic?

Levitate is one specialized platform for all your digital campaigning and advertising work. Helping in many ways to reach to good number of leads and

Kerry G.

Small-Business (50 or fewer emp.)

5.0/5

"Everything was very easy, it was explained and their follow through was very good."

What do you like about Real Magic?

The people that explained the software and benefits were very easy to work with. They accommodated changes and training. They were very easy to work w

3. Helpful

Users appreciate the helpful support from the Levitate team, enhancing their overall experience and productivity.

See 32 mentions

See Related User Reviews

Brandine P.

Small-Business (50 or fewer emp.)

5.0/5

"Always a pleasure to speak with anyone on my team"

What do you like about Real Magic?

My customer service person/associate Sophia M. is always so knowledgeable. She helps me set up my quarterly campaigns, she makes me feel like she reme

April J.

Small-Business (50 or fewer emp.)

5.0/5

"Invaluable CRM Partner!"

What do you like about Real Magic?

Levitate has been an excellent tool for our insurance agency, helping us maintain consistent communication with both our clients and affiliate partner

4. Email Marketing

Users love Levitate for its user-friendly email marketing, significantly boosting engagement and fundraising efforts.

See 30 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Levitate has been easy to use and understand. It has really helped us in the office."

What do you like about Real Magic?

The many creative ideas that we can use in our email marketing. The customer support has been amazing!

Adam P.

Small-Business (50 or fewer emp.)

5.0/5

"Levitate is near effortless to keep up with client interaction"

What do you like about Real Magic?

We love several things about levitate including the content library to schedule social media posts and send emails, manage google reviews, and schedul

5. Automation

Users love the automation features of Levitate, enhancing productivity through seamless task management and intuitive design.

See 29 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Remarkable software for CRM and marketing operations"

What do you like about Real Magic?

Levitate is one specialized platform for all your digital campaigning and advertising work. Helping in many ways to reach to good number of leads and

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Creative Team for My Small Organization"

What do you like about Real Magic?

As a staff of one, having Levitate as a creative partner has been a game-changer! The user-friendly platform has allowed me to automate my social post

5 Cons or Disadvantages of Real Magic

1. Missing Features

Users report missing features in Levitate, particularly the lack of integration with donor management systems and training resources.

See 14 mentions

See Related User Reviews

Kerry G.

Small-Business (50 or fewer emp.)

5.0/5

"Everything was very easy, it was explained and their follow through was very good."

What do you dislike about Real Magic?

Understanding that it was not a feature they offered, but two things that I wish they had were two way sync with my Aplos database, and an desk top (s

Adam P.

Small-Business (50 or fewer emp.)

5.0/5

"Levitate is near effortless to keep up with client interaction"

What do you dislike about Real Magic?

Levitate is an additional software that we have to manage separately from our main CRM system with all of our client information. Its not a huge disad

2. Integration Issues

Users face integration issues with Levitate, especially with donor management systems, leading to extra data syncing steps.

See 10 mentions

See Related User Reviews

Kaleigh L.

Mid-Market (51-1000 emp.)

5.0/5

"Great for Personalized Outreach – A Valuable Tool for Nonprofits"

What do you dislike about Real Magic?

The biggest challenge for us is that Levitate does not currently integrate with Network for Good, our donor management system. This creates extra step

Sean L.

Small-Business (50 or fewer emp.)

5.0/5

"Levitate is definitely an upgrade to my Client Contact program"

What do you dislike about Real Magic?

The long lead time to implement my new website is the only major negative Ive had so far. Ive had to wait several months for the website team to catc

3. Limited Customization

Users feel the product lacks limited customization options for tasks and email automation, hindering personalization.

See 10 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

3.0/5

"My Personal Experience"

What do you dislike about Real Magic?

Not having enough customization on tasks

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Levitate is very helpful, easy to train staff on, and acts as an all in one for NGO's in many ways."

What do you dislike about Real Magic?

Cant think of any thing to be honest. The texting features could use some cleaning up.

4. Email Management

Users find Levitate's email management cumbersome due to inconvenient tracking and clunky software integrations.

See 9 mentions

See Related User Reviews

Rachel L.

Small-Business (50 or fewer emp.)

4.5/5

"Great for Personalized Emails"

What do you dislike about Real Magic?

It is difficult to get out a lot of mass emails quickly. The premise of Levitate is to avoid the junk folder but we've had troubles getting all our em

Sean L.

Small-Business (50 or fewer emp.)

5.0/5

"Levitate is definitely an upgrade to my Client Contact program"

What do you dislike about Real Magic?

The long lead time to implement my new website is the only major negative Ive had so far. Ive had to wait several months for the website team to catc

5. Campaign Issues

Users face challenges with campaign issues, including slow email delivery and lack of tailored suggestions.

See 8 mentions

See Related User Reviews

Rachel L.

Small-Business (50 or fewer emp.)

4.5/5

"Great for Personalized Emails"

What do you dislike about Real Magic?

It is difficult to get out a lot of mass emails quickly. The premise of Levitate is to avoid the junk folder but we've had troubles getting all our em

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Recommend"

What do you dislike about Real Magic?

I don’t have any complaints. I do wish the campaign suggestions were a little more tailored.

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Verified User in Financial Services

Small-Business (50 or fewer emp.)

5/1/2025

"Helps Marketing to new contacts"

4.5/5

What do you like best about Real Magic?

Ease of Use, Interface & Content and we use this to communicate with new leads & existing clients Review collected by and hosted on G2.com.

What do you dislike about Real Magic?

They need to get more content for different clients/prospects and set up automations for leads that became suspects or not ready yet. Review collected by and hosted on G2.com.

Jenna B.

Project Manager

Small-Business (50 or fewer emp.)

4/24/2025

"Perfect for all-in-one social & email marketing"

5/5

What do you like best about Real Magic?

Easy to schedule email blasts and FB posts. Automatically filtered out a negative review by a disgruntled customer with baseless claims. Review collected by and hosted on G2.com.

What do you dislike about Real Magic?

It's not very user friendly in terms of finding past email campaign. Review collected by and hosted on G2.com.

Response from Crystal R. of Real Magic

edit

Thanks so much, Jenna! We’re glad Levitate is helping you save time and simplify your email and social media outreach. We appreciate your feedback and love hearing how the platform is making a difference for you!

Verified User in Financial Services

Small-Business (50 or fewer emp.)

4/24/2025

"Levitate Review"

5/5

What do you like best about Real Magic?

Automation, quality content, ability to customize everything. Helpfulness of account managers. Easy setup and ability to go into the software and front load scheduling of content posts. Review collected by and hosted on G2.com.

What do you dislike about Real Magic?

A bit pricey of an option for the system. Review collected by and hosted on G2.com.

Response from Crystal R. of Real Magic

edit

Thank you so much for the thoughtful feedback! We’re happy to hear Levitate is helping you save time and making it easy to customize and schedule your outreach. Thanks again for being a part of Levitate!

Jaromie C.

Agent/Marketing Manager

Small-Business (50 or fewer emp.)

4/24/2025

"Very useful, kind of pricy"

4.5/5

What do you like best about Real Magic?

Levitate makes social media and email campaigns easier than any other program or service I have ever seen. Review collected by and hosted on G2.com.

What do you dislike about Real Magic?

The price of service for a small agency will likely take this amazing service out of our reach. Review collected by and hosted on G2.com.

Response from Crystal R. of Real Magic

edit

Thank you, Jaromie! We’re so excited Levitate is making a real difference with your email and social campaigns. We appreciate your feedback on pricing — we’re always looking for ways to bring even more value to awesome small businesses like yours. Hopefully, we’ve already helped you gain some new business (or will soon!) to help justify the cost, but either way, we’re here to support you however we can throughout your subscription.

Flor M.

Operations Manager

Small-Business (50 or fewer emp.)

4/24/2025

"Very attentive and detailed work."

5/5

What do you like best about Real Magic?

We love their attention to detail as well as their company values. We have had nothing short of a great experience with them. Review collected by and hosted on G2.com.

What do you dislike about Real Magic?

Nothing so far. We are very happy with Levitate! Review collected by and hosted on G2.com.

Response from Crystal R. of Real Magic

edit

Thanks so much for the review, Flor! We love hearing that our values and attention to detail are shining through and, we are grateful to be working with you!

Verified User in Legal Services

Small-Business (50 or fewer emp.)

4/28/2025

"Great Experience"

5/5

What do you like best about Real Magic?

Easy to use, the scheduler is phenomenal and makes things so efficient. Review collected by and hosted on G2.com.

What do you dislike about Real Magic?

It doesn’t fully integrate with every system we use, but that’s minor in comparison to the added benefits Review collected by and hosted on G2.com.

Response from Crystal R. of Real Magic

edit

Thanks so much! We’re glad Levitate’s scheduler is making your life easier and helping save time on meetings and consults. We appreciate the note on integrations — and love hearing that the overall benefits have made a big impact!

Bryan M.

Owner

Small-Business (50 or fewer emp.)

4/24/2025

"Financial Advisor"

5/5

What do you like best about Real Magic?

That messages are sent from my inbox and the ease of use. Review collected by and hosted on G2.com.

What do you dislike about Real Magic?

It could have better social media content and some more email content templates. Review collected by and hosted on G2.com.

Response from Crystal R. of Real Magic

edit

Thanks so much for sharing your experience, Bryan! We’re glad to hear that Levitate’s ease of use and AI tools are making a positive difference for you.

Appreciate the feedback on social media and email content too—we’re always working to expand and improve our library, and I’ll be sure to pass your suggestions along to our content team. Don't forget, you have some custom content available to you as part of your subscription, if something you'd like isn't in the library!

We appreciate you partnering with us!

Verified User in Insurance

Small-Business (50 or fewer emp.)

4/24/2025

"Levitate is very easy to use with friendly reps and great service"

4.5/5

What do you like best about Real Magic?

It allows time to be spent elsewhere and helps you to know that social media is taken care of. Review collected by and hosted on G2.com.

What do you dislike about Real Magic?

Not anything I have found yet, everyone there is great Review collected by and hosted on G2.com.

Response from Crystal R. of Real Magic

edit

Thank you so much! So happy you're happy and that we're giving you some valuable time back!

Verified User in Legal Services

Small-Business (50 or fewer emp.)

4/24/2025

"Levitate has streamlined some of our processes to make them much easier and more efficient!"

5/5

What do you like best about Real Magic?

Our personal specialist and the scheduling feature are my favorite! Review collected by and hosted on G2.com.

What do you dislike about Real Magic?

It can not take over all of our systems/processes. Review collected by and hosted on G2.com.

Response from Crystal R. of Real Magic

edit

So glad to hear Levitate is helping simplify things—especially scheduling (huge win- and one of my favorite features too)! While we can’t take over everything (yet 😉), we’re thrilled to be part of your workflow. Thanks for the kind words!

Diane W.

Owner

Small-Business (50 or fewer emp.)

4/24/2025

"Great Experience"

5/5

What do you like best about Real Magic?

I have been using Levitate and my customers love the birthday emails. Review collected by and hosted on G2.com.

What do you dislike about Real Magic?

I wish there were more marketing funnels for prospects. Review collected by and hosted on G2.com.

Response from Crystal R. of Real Magic

edit

Diane, thanks so much for the great review! We’re thrilled your customers are loving the birthday emails - they're definitely some of our most popular (and fun) templates! We appreciate your feedback on prospecting and will keep it in mind as we continue to enhance the platform. Thanks again!