Real Magic Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the amazing customer support of Levitate, making integration and use straightforward and effective. (54 mentions)

Users appreciate the ease of use of Levitate, making communication and engagement with clients effortless and effective. (43 mentions)

Users appreciate the helpful support from the Levitate team, enhancing their overall experience and productivity. (32 mentions)

Users love Levitate for its user-friendly email marketing, significantly boosting engagement and fundraising efforts. (30 mentions)

Users love the automation features of Levitate, enhancing productivity through seamless task management and intuitive design. (29 mentions)

Users report missing features in Levitate, particularly the lack of integration with donor management systems and training resources. (14 mentions)

Users face integration issues with Levitate, especially with donor management systems, leading to extra data syncing steps. (10 mentions)

Users feel the product lacks limited customization options for tasks and email automation, hindering personalization. (10 mentions)

Users find Levitate's email management cumbersome due to inconvenient tracking and clunky software integrations. (9 mentions)

Users face challenges with campaign issues, including slow email delivery and lack of tailored suggestions. (8 mentions)

5 Pros or Advantages of Real Magic

1. Customer Support

Users praise the amazing customer support of Levitate, making integration and use straightforward and effective.

See 54 mentions

See Related User Reviews

Brandine P.

Small-Business (50 or fewer emp.)

5.0/5

"Always a pleasure to speak with anyone on my team"

What do you like about Real Magic?

My customer service person/associate Sophia M. is always so knowledgeable. She helps me set up my quarterly campaigns, she makes me feel like she reme

April J.

Small-Business (50 or fewer emp.)

5.0/5

"Invaluable CRM Partner!"

What do you like about Real Magic?

Levitate has been an excellent tool for our insurance agency, helping us maintain consistent communication with both our clients and affiliate partner

2. Ease of Use

Users appreciate the ease of use of Levitate, making communication and engagement with clients effortless and effective.

See 43 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Remarkable software for CRM and marketing operations"

What do you like about Real Magic?

Levitate is one specialized platform for all your digital campaigning and advertising work. Helping in many ways to reach to good number of leads and

Kerry G.

Small-Business (50 or fewer emp.)

5.0/5

"Everything was very easy, it was explained and their follow through was very good."

What do you like about Real Magic?

The people that explained the software and benefits were very easy to work with. They accommodated changes and training. They were very easy to work w

3. Helpful

Users appreciate the helpful support from the Levitate team, enhancing their overall experience and productivity.

See 32 mentions

See Related User Reviews

Brandine P.

Small-Business (50 or fewer emp.)

5.0/5

"Always a pleasure to speak with anyone on my team"

What do you like about Real Magic?

My customer service person/associate Sophia M. is always so knowledgeable. She helps me set up my quarterly campaigns, she makes me feel like she reme

April J.

Small-Business (50 or fewer emp.)

5.0/5

"Invaluable CRM Partner!"

What do you like about Real Magic?

Levitate has been an excellent tool for our insurance agency, helping us maintain consistent communication with both our clients and affiliate partner

4. Email Marketing

Users love Levitate for its user-friendly email marketing, significantly boosting engagement and fundraising efforts.

See 30 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Levitate has been easy to use and understand. It has really helped us in the office."

What do you like about Real Magic?

The many creative ideas that we can use in our email marketing. The customer support has been amazing!

Adam P.

Small-Business (50 or fewer emp.)

5.0/5

"Levitate is near effortless to keep up with client interaction"

What do you like about Real Magic?

We love several things about levitate including the content library to schedule social media posts and send emails, manage google reviews, and schedul

5. Automation

Users love the automation features of Levitate, enhancing productivity through seamless task management and intuitive design.

See 29 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Remarkable software for CRM and marketing operations"

What do you like about Real Magic?

Levitate is one specialized platform for all your digital campaigning and advertising work. Helping in many ways to reach to good number of leads and

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Creative Team for My Small Organization"

What do you like about Real Magic?

As a staff of one, having Levitate as a creative partner has been a game-changer! The user-friendly platform has allowed me to automate my social post

5 Cons or Disadvantages of Real Magic

1. Missing Features

Users report missing features in Levitate, particularly the lack of integration with donor management systems and training resources.

See 14 mentions

See Related User Reviews

Kerry G.

Small-Business (50 or fewer emp.)

5.0/5

"Everything was very easy, it was explained and their follow through was very good."

What do you dislike about Real Magic?

Understanding that it was not a feature they offered, but two things that I wish they had were two way sync with my Aplos database, and an desk top (s

Adam P.

Small-Business (50 or fewer emp.)

5.0/5

"Levitate is near effortless to keep up with client interaction"

What do you dislike about Real Magic?

Levitate is an additional software that we have to manage separately from our main CRM system with all of our client information. Its not a huge disad

2. Integration Issues

Users face integration issues with Levitate, especially with donor management systems, leading to extra data syncing steps.

See 10 mentions

See Related User Reviews

Kaleigh L.

Mid-Market (51-1000 emp.)

5.0/5

"Great for Personalized Outreach – A Valuable Tool for Nonprofits"

What do you dislike about Real Magic?

The biggest challenge for us is that Levitate does not currently integrate with Network for Good, our donor management system. This creates extra step

Sean L.

Small-Business (50 or fewer emp.)

5.0/5

"Levitate is definitely an upgrade to my Client Contact program"

What do you dislike about Real Magic?

The long lead time to implement my new website is the only major negative Ive had so far. Ive had to wait several months for the website team to catc

3. Limited Customization

Users feel the product lacks limited customization options for tasks and email automation, hindering personalization.

See 10 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

3.0/5

"My Personal Experience"

What do you dislike about Real Magic?

Not having enough customization on tasks

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Levitate is very helpful, easy to train staff on, and acts as an all in one for NGO's in many ways."

What do you dislike about Real Magic?

Cant think of any thing to be honest. The texting features could use some cleaning up.

4. Email Management

Users find Levitate's email management cumbersome due to inconvenient tracking and clunky software integrations.

See 9 mentions

See Related User Reviews

Rachel L.

Small-Business (50 or fewer emp.)

4.5/5

"Great for Personalized Emails"

What do you dislike about Real Magic?

It is difficult to get out a lot of mass emails quickly. The premise of Levitate is to avoid the junk folder but we've had troubles getting all our em

Sean L.

Small-Business (50 or fewer emp.)

5.0/5

"Levitate is definitely an upgrade to my Client Contact program"

What do you dislike about Real Magic?

The long lead time to implement my new website is the only major negative Ive had so far. Ive had to wait several months for the website team to catc

5. Campaign Issues

Users face challenges with campaign issues, including slow email delivery and lack of tailored suggestions.

See 8 mentions

See Related User Reviews

Rachel L.

Small-Business (50 or fewer emp.)

4.5/5

"Great for Personalized Emails"

What do you dislike about Real Magic?

It is difficult to get out a lot of mass emails quickly. The premise of Levitate is to avoid the junk folder but we've had troubles getting all our em

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Recommend"

What do you dislike about Real Magic?

I don’t have any complaints. I do wish the campaign suggestions were a little more tailored.

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Kayla P.

Marketing Communications Specialist

Small-Business (50 or fewer emp.)

4/25/2025

"Levitate Advocate"

5/5

What do you like best about Real Magic?

Improved Open Rate and User Friendly Functionality Review collected by and hosted on G2.com.

What do you dislike about Real Magic?

The alias marketing email limitation within the platform. Review collected by and hosted on G2.com.

Response from Crystal R. of Real Magic

edit

Thank you, Kayla! It’s wonderful to hear Levitate is making it easier for you to connect and communicate with your audience. We’re so grateful to have advocates like you cheering us on — and if there’s ever anything we can do to help you be even more successful, just let us know!

Verified User in Law Practice

Small-Business (50 or fewer emp.)

4/24/2025

"Easy to set up and keeping me in touch with clients when I don't have the time to do it myself."

5/5

What do you like best about Real Magic?

That it is set up in advance, but you can still send out unplanned emails and posts. Review collected by and hosted on G2.com.

What do you dislike about Real Magic?

I wish I could send out drip campaigns to my leads in MyCase to help convert more. Review collected by and hosted on G2.com.

Response from Crystal R. of Real Magic

edit

We're thrilled to hear that Levitate is helping you stay in touch with clients even when time is tight—that’s exactly what we designed it for. We love that you're finding flexibility with both planned and on-the-fly communications!

Thanks again for being part of the Levitate community. We're honored to support your practice!

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

4/24/2025

"Recommend"

4/5

What do you like best about Real Magic?

I love the email feature. I can send mass emails and see who reads, who clicks on my links. It’s been very helpful in identifying donors who are actively reading our information. Review collected by and hosted on G2.com.

What do you dislike about Real Magic?

I don’t have any complaints. I do wish the campaign suggestions were a little more tailored. Review collected by and hosted on G2.com.

Response from Crystal R. of Real Magic

edit

Thanks so much for sharing this! We’re thrilled to hear that Levitate is helping you connect with donors and better understand your engagement through email tracking.

And thank you for the feedback on campaign suggestions—we’ll definitely pass it along to our Content team! Our nonprofit clients vary greatly in their missions and the communities they serve, which makes the suggestions a bit trickier -- so we definitely encourage you to take advantage of the customized content that is offered with your subscription!

Verified User in Insurance

Small-Business (50 or fewer emp.)

4/24/2025

"Levitate makes Marketing Easy!"

5/5

What do you like best about Real Magic?

I love being able to schedule out social media posts, it's so easy. I also really enjoy our quarterly calls with our salesperson! Review collected by and hosted on G2.com.

What do you dislike about Real Magic?

The ability to have customers leave reviews is a bit clunky. Review collected by and hosted on G2.com.

Response from Crystal R. of Real Magic

edit

Thanks so much! Love hearing that we’re helping make marketing (and life!) a little easier. We’ll pass your feedback on reviews along to the team—always looking to level up!

Benjamin J.

Associate Wealth Advisor

Small-Business (50 or fewer emp.)

4/24/2025

"Levitate works extremely well for our marketing and outreach efforts."

4.5/5

What do you like best about Real Magic?

I like the automated birthday messages a lot. Review collected by and hosted on G2.com.

What do you dislike about Real Magic?

The downside is some of the user interface is cluttered. Review collected by and hosted on G2.com.

Response from Crystal R. of Real Magic

edit

Thanks so much Benjamin! Appreciate you taking the time to leave us a review -- and so glad to here we're working well for you!

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

4/24/2025

"Makes Marketing a Breeze"

4/5

What do you like best about Real Magic?

Levitate makes marketing a breeze. Email templates, social media ideas, reviews, all in one place! Our clients actually open our emails and interact with what we're doing. Review collected by and hosted on G2.com.

What do you dislike about Real Magic?

I wish Levitate had more templates for social media. Review collected by and hosted on G2.com.

Response from Crystal R. of Real Magic

edit

Thanks so much! We love hearing that Levitate is making marketing easier—and that your clients are engaging with your content!

The note on social templates is helpful feedback; I’ll pass it along to our content team so they have awareness and can prioritize more options for your industry.

We appreciate you working with us!

Verified User in Construction

Small-Business (50 or fewer emp.)

5/6/2025

"Simple, easy to use software that streamlines our time consuming marketing practices."

5/5

What do you like best about Real Magic?

The ability to send customers post visit surveys Review collected by and hosted on G2.com.

What do you dislike about Real Magic?

the tagging abilities seems lacking a bit Review collected by and hosted on G2.com.

Response from Crystal R. of Real Magic

edit

Thanks so much for the review! We're glad Levitate is helping simplify your outreach and saving you time on important customer touchpoints. We appreciate the feedback on tagging and are always looking for ways to improve!

Verified User in Insurance

Small-Business (50 or fewer emp.)

5/8/2025

"Levitate has been easy to use and understand. It has really helped us in the office."

3.5/5

What do you like best about Real Magic?

The many creative ideas that we can use in our email marketing. The customer support has been amazing! Review collected by and hosted on G2.com.

What do you dislike about Real Magic?

Honestly, not much. IT has been really easy to navigate and use. Review collected by and hosted on G2.com.

Response from Crystal R. of Real Magic

edit

Thank you! We love hearing that Levitate has been easy to use and is helping you engage with your customers. It’s also great to know our Success team has been such a help. We appreciate you taking the time to share your experience!

Verified User in Law Practice

Small-Business (50 or fewer emp.)

5/1/2025

"Levitate is so helpful!"

5/5

What do you like best about Real Magic?

The ease of use and the help it provides. Customer support is great and the integration process was seamless. Review collected by and hosted on G2.com.

What do you dislike about Real Magic?

I haven't found anything yet, it's more a process of me learning all that it does. Review collected by and hosted on G2.com.

Response from Crystal R. of Real Magic

edit

Thank you so much for your review! We're thrilled to hear that you're finding Levitate is easy to use, and that our customer support and integration process have made your experience positive. Thanks for allowing us to support your success!

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

4/30/2025

"Levitate is very helpful, easy to train staff on, and acts as an all in one for NGO's in many ways."

5/5

What do you like best about Real Magic?

The way its a one stop shop for many things related to managing and maintaining a non profit. Review collected by and hosted on G2.com.

What do you dislike about Real Magic?

Cant think of any thing to be honest. The texting features could use some cleaning up. Review collected by and hosted on G2.com.

Response from Crystal R. of Real Magic

edit

Thank you so much for your fantastic review! We're so happy to hear that Levitate is saving you both time and effort—we're proud to support your impactful work!