Real Magic Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the amazing customer support of Levitate, making integration and use straightforward and effective. (54 mentions)

Users appreciate the ease of use of Levitate, making communication and engagement with clients effortless and effective. (43 mentions)

Users appreciate the helpful support from the Levitate team, enhancing their overall experience and productivity. (32 mentions)

Users love Levitate for its user-friendly email marketing, significantly boosting engagement and fundraising efforts. (30 mentions)

Users love the automation features of Levitate, enhancing productivity through seamless task management and intuitive design. (29 mentions)

Users report missing features in Levitate, particularly the lack of integration with donor management systems and training resources. (14 mentions)

Users face integration issues with Levitate, especially with donor management systems, leading to extra data syncing steps. (10 mentions)

Users feel the product lacks limited customization options for tasks and email automation, hindering personalization. (10 mentions)

Users find Levitate's email management cumbersome due to inconvenient tracking and clunky software integrations. (9 mentions)

Users face challenges with campaign issues, including slow email delivery and lack of tailored suggestions. (8 mentions)

5 Pros or Advantages of Real Magic

1. Customer Support

Users praise the amazing customer support of Levitate, making integration and use straightforward and effective.

See 54 mentions

See Related User Reviews

Brandine P.

Small-Business (50 or fewer emp.)

5.0/5

"Always a pleasure to speak with anyone on my team"

What do you like about Real Magic?

My customer service person/associate Sophia M. is always so knowledgeable. She helps me set up my quarterly campaigns, she makes me feel like she reme

April J.

Small-Business (50 or fewer emp.)

5.0/5

"Invaluable CRM Partner!"

What do you like about Real Magic?

Levitate has been an excellent tool for our insurance agency, helping us maintain consistent communication with both our clients and affiliate partner

2. Ease of Use

Users appreciate the ease of use of Levitate, making communication and engagement with clients effortless and effective.

See 43 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Remarkable software for CRM and marketing operations"

What do you like about Real Magic?

Levitate is one specialized platform for all your digital campaigning and advertising work. Helping in many ways to reach to good number of leads and

Kerry G.

Small-Business (50 or fewer emp.)

5.0/5

"Everything was very easy, it was explained and their follow through was very good."

What do you like about Real Magic?

The people that explained the software and benefits were very easy to work with. They accommodated changes and training. They were very easy to work w

3. Helpful

Users appreciate the helpful support from the Levitate team, enhancing their overall experience and productivity.

See 32 mentions

See Related User Reviews

Brandine P.

Small-Business (50 or fewer emp.)

5.0/5

"Always a pleasure to speak with anyone on my team"

What do you like about Real Magic?

My customer service person/associate Sophia M. is always so knowledgeable. She helps me set up my quarterly campaigns, she makes me feel like she reme

April J.

Small-Business (50 or fewer emp.)

5.0/5

"Invaluable CRM Partner!"

What do you like about Real Magic?

Levitate has been an excellent tool for our insurance agency, helping us maintain consistent communication with both our clients and affiliate partner

4. Email Marketing

Users love Levitate for its user-friendly email marketing, significantly boosting engagement and fundraising efforts.

See 30 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Levitate has been easy to use and understand. It has really helped us in the office."

What do you like about Real Magic?

The many creative ideas that we can use in our email marketing. The customer support has been amazing!

Adam P.

Small-Business (50 or fewer emp.)

5.0/5

"Levitate is near effortless to keep up with client interaction"

What do you like about Real Magic?

We love several things about levitate including the content library to schedule social media posts and send emails, manage google reviews, and schedul

5. Automation

Users love the automation features of Levitate, enhancing productivity through seamless task management and intuitive design.

See 29 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Remarkable software for CRM and marketing operations"

What do you like about Real Magic?

Levitate is one specialized platform for all your digital campaigning and advertising work. Helping in many ways to reach to good number of leads and

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Creative Team for My Small Organization"

What do you like about Real Magic?

As a staff of one, having Levitate as a creative partner has been a game-changer! The user-friendly platform has allowed me to automate my social post

5 Cons or Disadvantages of Real Magic

1. Missing Features

Users report missing features in Levitate, particularly the lack of integration with donor management systems and training resources.

See 14 mentions

See Related User Reviews

Kerry G.

Small-Business (50 or fewer emp.)

5.0/5

"Everything was very easy, it was explained and their follow through was very good."

What do you dislike about Real Magic?

Understanding that it was not a feature they offered, but two things that I wish they had were two way sync with my Aplos database, and an desk top (s

Adam P.

Small-Business (50 or fewer emp.)

5.0/5

"Levitate is near effortless to keep up with client interaction"

What do you dislike about Real Magic?

Levitate is an additional software that we have to manage separately from our main CRM system with all of our client information. Its not a huge disad

2. Integration Issues

Users face integration issues with Levitate, especially with donor management systems, leading to extra data syncing steps.

See 10 mentions

See Related User Reviews

Kaleigh L.

Mid-Market (51-1000 emp.)

5.0/5

"Great for Personalized Outreach – A Valuable Tool for Nonprofits"

What do you dislike about Real Magic?

The biggest challenge for us is that Levitate does not currently integrate with Network for Good, our donor management system. This creates extra step

Sean L.

Small-Business (50 or fewer emp.)

5.0/5

"Levitate is definitely an upgrade to my Client Contact program"

What do you dislike about Real Magic?

The long lead time to implement my new website is the only major negative Ive had so far. Ive had to wait several months for the website team to catc

3. Limited Customization

Users feel the product lacks limited customization options for tasks and email automation, hindering personalization.

See 10 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

3.0/5

"My Personal Experience"

What do you dislike about Real Magic?

Not having enough customization on tasks

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Levitate is very helpful, easy to train staff on, and acts as an all in one for NGO's in many ways."

What do you dislike about Real Magic?

Cant think of any thing to be honest. The texting features could use some cleaning up.

4. Email Management

Users find Levitate's email management cumbersome due to inconvenient tracking and clunky software integrations.

See 9 mentions

See Related User Reviews

Rachel L.

Small-Business (50 or fewer emp.)

4.5/5

"Great for Personalized Emails"

What do you dislike about Real Magic?

It is difficult to get out a lot of mass emails quickly. The premise of Levitate is to avoid the junk folder but we've had troubles getting all our em

Sean L.

Small-Business (50 or fewer emp.)

5.0/5

"Levitate is definitely an upgrade to my Client Contact program"

What do you dislike about Real Magic?

The long lead time to implement my new website is the only major negative Ive had so far. Ive had to wait several months for the website team to catc

5. Campaign Issues

Users face challenges with campaign issues, including slow email delivery and lack of tailored suggestions.

See 8 mentions

See Related User Reviews

Rachel L.

Small-Business (50 or fewer emp.)

4.5/5

"Great for Personalized Emails"

What do you dislike about Real Magic?

It is difficult to get out a lot of mass emails quickly. The premise of Levitate is to avoid the junk folder but we've had troubles getting all our em

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Recommend"

What do you dislike about Real Magic?

I don’t have any complaints. I do wish the campaign suggestions were a little more tailored.

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Todd C.

President

Small-Business (50 or fewer emp.)

4/29/2025

"Levitate is most helpful to my business"

5/5

What do you like best about Real Magic?

Great customer service. I leave a lot of my website maintenance to them. They never disappoint. Review collected by and hosted on G2.com.

What do you dislike about Real Magic?

Some of the technology is way over my head. I'm not a millennial! Review collected by and hosted on G2.com.

Response from Crystal R. of Real Magic

edit

Thank you so much, Todd! This review made our web team’s day — they love hearing that their work is making a real difference. We’re always here to help, especially when the tech feels a bit much!

Verified User in Insurance

Small-Business (50 or fewer emp.)

6/4/2025

"My Personal Experience"

3/5

What do you like best about Real Magic?

Ability to automate important agency activities Review collected by and hosted on G2.com.

What do you dislike about Real Magic?

Not having enough customization on tasks Review collected by and hosted on G2.com.

Response from Crystal R. of Real Magic

edit

Thanks for taking the time to share your thoughts! We're glad to hear Levitate is helping with key agency workflows, though we'd love to learn more about your experience. If you're open to it, your Success Specialist would be happy to connect and explore ways to tailor the platform to your needs, including diving deeper into task options and showing you features beyond automation. Appreciate your feedback!

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

4/24/2025

"Mostly worthwhile"

4/5

What do you like best about Real Magic?

Easy of email campaigns and tracking of communications Review collected by and hosted on G2.com.

What do you dislike about Real Magic?

The tracking factor on Microsoft makes email generation very inconvenient Review collected by and hosted on G2.com.

Response from Crystal R. of Real Magic

edit

Thank you for sharing your experience with Levitate! We're happy to hear that you're finding value in the ease of running email campaigns and tracking communications—helping sales teams stay connected is a big part of our mission.

Jerrold B.

Partner Attorney

Small-Business (50 or fewer emp.)

4/24/2025

"Used Levitate for PR Purposes"

3.5/5

What do you like best about Real Magic?

I appreciate not having to control my firm's social media. Review collected by and hosted on G2.com.

What do you dislike about Real Magic?

Sometime the social media post are not legally accurate or are misleading. Review collected by and hosted on G2.com.

Response from Crystal R. of Real Magic

edit

Thank you for taking the time to share your experience with Levitate! We're so glad to hear that our platform has helped simplify your social media management and client outreach.

We also appreciate your feedback regarding the accuracy of social media posts. We take compliance and clarity seriously, and your input is a great reminder of how important it is to continually review and refine our content. We’ll make sure your comments are shared with our content team so we can work toward even higher standards moving forward.

If you ever come across a post you'd like flagged or adjusted, our team would be more than happy to assist—please don't hesitate to reach out!

Thanks again for being part of the Levitate community.

Alma M.

Customer service rep

Small-Business (50 or fewer emp.)

4/24/2025

"Great experience"

5/5

What do you like best about Real Magic?

The customer service is awesome, they are very helpful. Review collected by and hosted on G2.com.

What do you dislike about Real Magic?

So far, there is nothing to dislike, everything has been great. Review collected by and hosted on G2.com.

Response from Crystal R. of Real Magic

edit

Thanks so much for the kind words, Alma! We’re glad Levitate is helping with your outreach and that you’re having a great experience so far.

Verified User in Legal Services

Small-Business (50 or fewer emp.)

5/1/2025

"Great product and customer service."

4.5/5

What do you like best about Real Magic?

They have good people following up with us. Review collected by and hosted on G2.com.

What do you dislike about Real Magic?

Learning curve takes a little getting used to. Review collected by and hosted on G2.com.

David G.

Co-Founder and Wealth Advisor

Small-Business (50 or fewer emp.)

10/8/2024

"Levitate is a valuable tool for managing communications"

4.5/5

What do you like best about Real Magic?

Levitate does a great job supplying high-quality content which we can also supplement with our own original or third-party content. The system is also valuable for planning and keeping track of communications through various media. Review collected by and hosted on G2.com.

What do you dislike about Real Magic?

I wish options for communicating content were expanded beyond e-mail and social media. I would like to be able to create marketing pieces (e.g. PDFs or hard copies) from the content within Levitate. Review collected by and hosted on G2.com.

Heather A.

owner

Small-Business (50 or fewer emp.)

4/24/2025

"Totally satisfied!"

5/5

What do you like best about Real Magic?

I like the option to put marking options on auto pilot. Review collected by and hosted on G2.com.

What do you dislike about Real Magic?

Nothing! I like everything about this product. Review collected by and hosted on G2.com.

Response from Crystal R. of Real Magic

edit

Thank you, Heather! We like you too! 😁

Courtney A.

marketing

Small-Business (50 or fewer emp.)

4/29/2025

"Levitate review"

5/5

What do you like best about Real Magic?

The social media content, website monitoring and emails. Review collected by and hosted on G2.com.

What do you dislike about Real Magic?

None for now. we are happy with current service Review collected by and hosted on G2.com.

Response from Crystal R. of Real Magic

edit

Courtney, thanks so much! We love hearing from happy customers! We truly appreciate you trusting us to help support your firm.

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

5/1/2025

"Useful software for anyone!"

4.5/5

What do you like best about Real Magic?

The efficiency of being able to do tasks that would have normally taken me an hour. Review collected by and hosted on G2.com.

What do you dislike about Real Magic?

I wish their AI could manually update and compare new contact lists. Review collected by and hosted on G2.com.

Response from Crystal R. of Real Magic

edit

Thanks so much for the kind words! We’re happy Levitate is saving you time and streamlining your outreach. And great news — we’ll be adding lots of new AI features this year, so stay tuned for improvements that may make contact list management even easier!