--- title: Razorpay Reviews meta_title: 'Razorpay Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 121 reviews by the users' company size, role or industry to find out how Razorpay works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 121 scale: '5' date_modified: '2026-07-17' parent_category: name: Payment url: https://www.g2.com/categories/payment --- # Razorpay Reviews **Vendor:** Razorpay **Category:** [Payment Gateways](https://www.g2.com/categories/payment-gateways) **Average Rating:** 4.2/5.0 **Total Reviews:** 121 ## About Razorpay Razorpay is a comprehensive payment gateway solution designed to facilitate seamless online transactions for businesses of all sizes. Established in 2014, it offers a unified platform that enables merchants to accept, process, and disburse payments efficiently. With support for over 100 payment methods, including credit and debit cards, UPI, net banking, and digital wallets, Razorpay ensures a versatile and user-friendly payment experience. Key Features and Functionality: - Extensive Payment Options: Supports a wide array of payment modes, such as domestic and international credit/debit cards, UPI, net banking, wallets, EMI, and Buy Now Pay Later (BNPL) options. - Developer-Friendly Integration: Offers robust APIs, SDKs, and plugins for major platforms, enabling quick and seamless integration with websites and mobile applications. - Intelligent Checkout Experience: Provides an optimized checkout process with features like autofill, dynamic fields, tokenization for saved card details, and real-time retry options for failed transactions. - Advanced Security Measures: Ensures PCI DSS Level 1 compliance, employs tokenization to protect sensitive data, and utilizes AI-driven fraud detection systems to monitor transactions in real-time. - Comprehensive Dashboard: Equipped with a powerful dashboard that offers detailed reports on payments, settlements, refunds, and more, facilitating efficient financial management. Primary Value and Solutions Provided: Razorpay addresses the critical need for a reliable and secure online payment processing system, enabling businesses to offer a smooth and trustworthy payment experience to their customers. By supporting a vast range of payment methods and providing easy integration options, it caters to diverse business requirements, from startups to large enterprises. The platform's emphasis on high success rates and advanced security measures minimizes transaction failures and protects against fraudulent activities, thereby enhancing customer trust and satisfaction. Additionally, Razorpay's comprehensive dashboard and analytics tools empower businesses with actionable insights, aiding in informed decision-making and efficient financial operations. ## Razorpay Pros & Cons **What users like:** - Users value the **ease of use** of Razorpay, appreciating its smooth setup and intuitive dashboard for payments. (6 reviews) - Users appreciate the **easy integrations** of Razorpay, finding the setup process smooth and documentation helpful. (4 reviews) - Users appreciate the **payment ease** of Razorpay, finding it quick and dependable for clients worldwide. (4 reviews) - Users commend Razorpay for its **efficiency** , enjoying quick setups and a smooth payment experience with high success rates. (3 reviews) - Users appreciate Razorpay for its **easy payment processing** and multiple options, enhancing the overall transaction experience. (3 reviews) - Reliability (3 reviews) - Setup Ease (3 reviews) - Users praise Razorpay for its **responsive customer support** , enhancing their experience and ensuring smooth operations. (2 reviews) - Users appreciate the **variety of payment services** Razorpay offers, making collection easy and seamless for businesses. (2 reviews) - International Payments (2 reviews) **What users dislike:** - Users find Razorpay to be **expensive** , as higher plans are necessary for better features and detailed reports. (2 reviews) - Users find Razorpay's **limited features** frustrating, especially regarding detailed reports and subscription billing options. (2 reviews) - Users find the **poor customer support** frustrating due to slow response times and limited feature access for deeper insights. (2 reviews) - Users experience difficulties due to **difficult setup** with long onboarding times and payout delays during holidays. (1 reviews) - Users face **limited international access** , struggling with a tough approval process that leads to frequent payment rejections. (1 reviews) - Users face **payment delays** due to weekends and holidays, along with lengthy onboarding processes affecting their experience. (1 reviews) - Users find the **poor interface design** and overwhelming dashboard frustrating, especially for newcomers needing frequent support. (1 reviews) - Refund Issues (1 reviews) - Slow Verification (1 reviews) - Transfer Issues (1 reviews) ## Razorpay Discussions - [What is your primary use case for Razorpay, and how has it impacted your payment processing operations?](https://www.g2.com/discussions/what-is-your-primary-use-case-for-razorpay-and-how-has-it-impacted-your-payment-processing-operations) - 1 comment, 1 upvote - [Does Razorpay meets the international cyber security standards?](https://www.g2.com/discussions/does-razorpay-meets-the-international-cyber-security-standards) - 1 comment, 1 upvote - [How does razor pay work?](https://www.g2.com/discussions/how-does-razor-pay-work) - 2 comments - [View Razorpay pricing details and edition comparison](https://www.g2.com/products/razorpay/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-07-30+17%3A52%3A34+-0500&secure%5Bsession_id%5D=0b0542f8-b971-4544-a828-9160daabcaa4&secure%5Btoken%5D=4ffde2fc212b2b2d60855ac90285ea3278d00557b5808acbf265333723a199fc&format=llm_user) ## Razorpay Integrations - [Albato](https://www.g2.com/products/albato/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - [SubscriptionFlow](https://www.g2.com/products/subscriptionflow/reviews) ## Razorpay Features **Payment Options** - Coupons, Discounts, Promotions, and Gift Cards - Recurring Billing - Instant Payment - Accepted Credit Cards and Debit Cards - ACH Payments and eCheck Processing - Split Payments - Real-Time Payments - Multi-Currency - Online payment portal **Administration** - Reporting/Dashboards - User, Role, and Access Management - Payout Time - Manual Payment Entry - Dispute Resolution - Omnichannel - Levels 1 & 2 - Level 3 **Security** - PCI Compliance - Fraud Protection Tools - Data Tokenization - Two-Factor Authentication - POS Verification **Development** - Customization (Fields, Objects, and Layouts) - APIs - Accounting Software Integration - E-Commerce Software Integration **Platform** - Performance and Reliability - Internationalization - Currency/Language - Internationalization - Operating Country - API / Integrations - PCI Regulation Compliance - Supplemental Technology - Accounting integration - E-commerce Integration **Agentic AI - Payment Gateways** - Autonomous Task Execution - Cross-system Integration - Decision Making ## Top Razorpay Alternatives - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - 4.4/5.0 (2,688 reviews) - [Paytm Business](https://www.g2.com/products/paytm-business/reviews) - 4.5/5.0 (273 reviews) - [PayU](https://www.g2.com/products/payu/reviews) - 3.1/5.0 (25 reviews)