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Compare Paytm Business and Razorpay 
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At a Glance
Market Segments
Small-Business (54.4% of reviews)
Small-Business (61.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Paytm Business
Star Rating
(274)4.6 out of 5
Market Segments
Small-Business (54.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Paytm BusinessRazorpay
Star Rating
(106)4.2 out of 5
Market Segments
Small-Business (61.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about RazorpaySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Paytm Business excels in ease of use with a score of 9.5, making it a preferred choice for small businesses looking for a straightforward payment solution. In contrast, Razorpay, while still user-friendly, has a slightly lower score of 9.0.
- Reviewers mention that Paytm Business offers superior real-time payment capabilities, scoring 9.2 compared to Razorpay's 8.8. This feature is particularly beneficial for businesses that require immediate transaction confirmations.
- G2 users highlight that Paytm Business has a better quality of support, with a score of 8.1, compared to Razorpay's 7.8. This difference can significantly impact user experience, especially for businesses needing timely assistance.
- Users on G2 appreciate Paytm Business's robust reporting and dashboard features, scoring 8.6, which helps businesses track their financial performance effectively. Razorpay, however, has a slightly higher score of 8.9 in this area, indicating a more comprehensive reporting tool.
- Reviewers say that both platforms offer similar customization options, with Paytm Business and Razorpay both scoring 8.5. However, Razorpay's API integration is noted to be slightly more flexible, scoring 8.7, which can be crucial for businesses looking to tailor their payment solutions.
- Users report that Paytm Business shines in its instant payment feature, scoring 9.0, which is essential for businesses that prioritize quick cash flow. Razorpay, while competitive, scores 8.8 in this area, indicating a slight edge for Paytm Business in terms of speed.
Pricing
Entry-Level Pricing
Paytm Business
No pricing availableRazorpay
No pricing availableFree Trial
Paytm Business
No trial information availableRazorpay
No trial information availableRatings
Meets Requirements
9.1
64
8.8
78
Ease of Use
9.5
65
9.0
82
Ease of Setup
9.4
13
8.9
38
Ease of Admin
8.9
9
8.8
32
Quality of Support
8.1
63
7.7
77
Has the product been a good partner in doing business?
8.9
148
8.2
31
Product Direction (% positive)
9.2
61
8.6
75
Features by Category
Payment Options
7.7
54
7.7
53
8.5
47
8.3
54
9.0
56
8.8
59
9.0
52
8.8
61
8.5
42
8.4
42
8.5
43
8.2
46
9.2
56
8.8
57
7.3
37
7.8
45
9.0
45
8.6
58
Administration
8.6
51
8.9
61
8.8
50
8.6
62
8.4
51
8.3
61
8.4
47
8.2
58
8.3
46
8.1
60
8.8
36
8.2
50
8.5
36
8.3
50
8.7
36
8.3
46
Security
8.3
24
8.5
31
9.0
48
8.9
51
8.6
46
8.7
51
9.2
53
8.9
59
8.8
40
8.4
44
Development
8.5
47
8.5
58
8.4
47
8.6
57
8.4
48
8.7
49
9.0
49
8.8
55
Platform
8.9
49
8.7
57
8.3
44
8.5
47
8.3
42
8.5
43
8.7
46
8.7
53
8.4
47
8.7
43
8.8
43
8.3
45
8.9
37
8.6
48
8.8
39
8.5
49
Agentic AI - Payment Gateways
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Paytm Business and Razorpay are categorized as Payment Gateways
Unique Categories
Paytm Business has no unique categories
Razorpay has no unique categories
Reviews
Reviewers' Company Size
Paytm Business
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Razorpay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.0%
Computer Software
9.1%
Marketing and Advertising
5.7%
Financial Services
5.7%
Accounting
5.7%
Other
60.0%
Computer Software
13.1%
Information Technology and Services
12.1%
Marketing and Advertising
7.1%
Education Management
7.1%
Apparel & Fashion
5.1%
Other
55.6%
Alternatives
Discussions
What are the benefits of using Paytm?
3 Comments
MS
- Better UI and awesome user experience
- Unlike few others, it is free to use
- Its ecosystem is an add-on i.e. bank, money, insurance, travel etc
- It...Read more
How secured is the Paytm application?
2 Comments
CC
Most secure with best supporting.paytm is safest way of paying onlineRead more
How does razor pay work?
2 Comments
AA
Razorpay is a payment gateway that businesses integrate into their platforms. Customers choose from various payment options during checkout, and Razorpay...Read more
Does Razorpay meets the international cyber security standards?
1 Comment
AK
Razorpay customer care number 09121700785 Razorpay customer carenumber 09121700785Read more
What is your primary use case for Razorpay, and how has it impacted your payment processing operations?
1 Comment
KK
Very beneficial, all type of financial possibilities available here like: payment link, payment page, trust badge, emi option etcRead more
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