Compare PayPal Payments and Razorpay 
Featured Products
At a Glance
Market Segments
Small-Business (64.6% of reviews)
Small-Business (63.9% of reviews)
Entry-Level Pricing
$0 per month
No pricing available
PayPal Payments
Star Rating
(2,726)4.4 out of 5
Market Segments
Small-Business (64.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0 per month
Browse all 3 pricing plansRazorpay
Star Rating
(115)4.2 out of 5
Market Segments
Small-Business (63.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about RazorpaySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that PayPal Payments excels in user satisfaction, boasting a high G2 Score of 99.31, which reflects its strong performance and reliability. Users appreciate the quick payment process and the buyer protection it offers, making it a trusted choice for many.
- Users say that Razorpay provides a straightforward and dependable experience, particularly highlighting its easy setup and intuitive dashboard. However, it falls short in overall satisfaction compared to PayPal Payments, with a G2 Score of 53.43, indicating room for improvement in user experience.
- Reviewers mention that PayPal Payments is particularly effective for small businesses, with 64.3% of reviews coming from this segment. Users value how seamlessly it integrates into the payment journey, enhancing customer trust during checkout.
- According to verified reviews, Razorpay users appreciate its multiple payment modes and good security features. However, the limited number of recent reviews (only 3 in the last 90 days) suggests that user feedback may not fully represent the current state of the product.
- G2 reviewers highlight that PayPal Payments offers superior ease of use, with a score of 9.1. Users frequently mention how payments can be received in seconds and easily transferred to local bank accounts, which significantly enhances day-to-day usability.
- Users report that while Razorpay has a responsive customer support team, its overall support quality lags behind PayPal Payments, which has a higher support score. This difference can impact user experience, especially for businesses that rely on timely assistance.
Pricing
Entry-Level Pricing
PayPal Payments
On Website - Basic
$0
per month
- Accept credit cards and PayPal on your site
- Swipe cards in your store and on the go
- Create and email invoices for fast payment
Razorpay
No pricing availableFree Trial
PayPal Payments
No trial information availableRazorpay
No trial information availableRatings
Meets Requirements
9.0
2,217
8.8
86
Ease of Use
9.1
2,247
8.9
90
Ease of Setup
8.9
707
9.0
48
Ease of Admin
8.4
330
8.7
33
Quality of Support
8.3
2,093
7.8
84
Has the product been a good partner in doing business?
8.1
327
8.1
32
Product Direction (% positive)
8.3
2,186
8.5
83
Features by Category
Payment Options
Feature Not Available
7.8
56
Feature Not Available
8.4
56
9.0
1609
8.9
61
9.2
1626
8.8
64
8.4
1178
8.4
44
8.4
1109
8.1
46
Feature Not Available
8.8
58
9.0
602
7.9
47
9.1
622
8.7
59
Administration
Feature Not Available
8.9
63
Feature Not Available
8.6
63
8.5
1518
8.2
62
8.6
1364
8.2
58
Feature Not Available
8.2
60
8.6
496
8.1
51
8.5
478
8.3
50
8.4
466
8.3
46
Security
8.6
647
8.5
34
Feature Not Available
8.8
52
8.7
1170
8.7
52
8.8
1359
8.8
59
8.7
482
8.4
45
Development
8.4
1290
8.5
58
Feature Not Available
8.7
59
8.5
1109
8.8
50
8.7
1208
8.8
54
Platform
8.9
1470
8.7
59
8.9
1349
8.5
47
8.9
1328
8.4
44
8.7
1084
8.7
54
8.6
1074
8.6
43
Feature Not Available
8.2
44
8.6
475
8.6
47
8.8
503
8.5
49
Agentic AI - Payment Gateways
9.1
70
Not enough data
8.8
69
Not enough data
8.9
69
Not enough data
Installment Payment and Buy Now Pay Later (BNPL)Hide 11 FeaturesShow 11 Features
9.1
220
Not enough data
Administration - Installment Payment and Buy Now Pay Later (BNPL)
9.1
188
Not enough data
9.1
181
Not enough data
8.9
186
Not enough data
8.7
173
Not enough data
Payment Tools - Installment Payment and Buy Now Pay Later (BNPL)
9.0
190
Not enough data
8.9
187
Not enough data
9.0
173
Not enough data
8.9
178
Not enough data
Agentic AI - Installment Payment and Buy Now Pay Later (BNPL) features
9.5
38
Not enough data
9.3
38
Not enough data
9.4
38
Not enough data
Payment Processing
9.3
263
Not enough data
9.2
238
Not enough data
9.3
245
Not enough data
9.2
252
Not enough data
Administration
9.0
225
Not enough data
9.1
235
Not enough data
7.5
281
Not enough data
8.9
211
Not enough data
8.6
496
8.1
51
8.5
478
8.3
50
8.4
466
8.3
46
Payment Options
9.0
602
7.9
47
9.1
622
8.7
59
Security
8.7
482
8.4
45
Platform
8.6
475
8.6
47
8.8
503
8.5
49
Architecture
9.2
49
Not enough data
9.1
48
Not enough data
9.5
50
Not enough data
Processing
9.4
50
Not enough data
9.4
50
Not enough data
9.3
49
Not enough data
9.5
50
Not enough data
9.5
50
Not enough data
Risk & Compliance
9.1
48
Not enough data
9.2
50
Not enough data
9.4
50
Not enough data
Analytics
9.3
50
Not enough data
9.4
50
Not enough data
9.0
50
Not enough data
Agentic AI - Payments Orchestration
9.5
41
Not enough data
9.6
41
Not enough data
Agentic AI - SAP Store
9.7
18
Not enough data
9.7
18
Not enough data
9.8
18
Not enough data
9.8
18
Not enough data
9.9
18
Not enough data
9.8
18
Not enough data
9.9
18
Not enough data
Categories
Categories
Shared Categories
PayPal Payments and Razorpay are categorized as Payment Gateways
Unique Categories
PayPal Payments is categorized as Payments Orchestration, SAP Store, Payment Processing, and Installment Payment and Buy Now Pay Later (BNPL)
Razorpay has no unique categories
Reviews
Reviewers' Company Size
PayPal Payments
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Razorpay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
6.9%
Marketing and Advertising
6.8%
Computer Software
6.7%
Retail
5.4%
Internet
3.7%
Other
70.4%
Computer Software
13.1%
Information Technology and Services
11.2%
Marketing and Advertising
8.4%
Apparel & Fashion
6.5%
Education Management
6.5%
Other
54.2%
Discussions
What is PayPal Credit used for?
8 Comments
SR
Instead of using your main bank card online, you can use the PayPal credit card, keeping your bank details more private.Read more
Allow visa gift card
8 Comments
US
I think there is a reason why not only PayPal but other services also doesn't allow Visa gift card because I also have tried with many other services.Read more
PayPal Is NOt Returning USD 40,000 they kept for 180 Days After account suspension
7 Comments
JL
I have one similar story - https://www.reddit.com/r/paypal/comments/jeuc6o/victory_funds_returned_after_a_long_battle_with/Read more
What is your primary use case for Razorpay, and how has it impacted your payment processing operations?
1 Comment
KK
Very beneficial, all type of financial possibilities available here like: payment link, payment page, trust badge, emi option etcRead more
Does Razorpay meets the international cyber security standards?
1 Comment
AK
Razorpay customer care number 09121700785 Razorpay customer carenumber 09121700785Read more
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