Raygun Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the ease of use of Raygun, allowing for quick navigation and efficient issue identification. (2 mentions)

Users find the ease of issue detection in Raygun excellent, providing clear insights and solutions quickly. (1 mentions)

Users find the issue identification process easy, providing clear insights and guidance for fixes quickly. (1 mentions)

Users value the navigation ease of Raygun, praising its smooth interface and user-friendly layout. (1 mentions)

Users praise the problem-solving capabilities of Raygun, enabling quick identification and resolution of issues. (1 mentions)

Users struggle with error handling in Raygun, finding it difficult to differentiate between similarly named databases during searches. (1 mentions)

Users struggle with search accuracy, finding it difficult to differentiate between similarly named databases with errors. (1 mentions)

Users face filtering issues in Raygun, struggling to distinguish similarly named databases during searches. (1 mentions)

Users face inefficient search functionality, making it difficult to distinguish between similarly named databases with errors. (1 mentions)

Users find the search difficulty challenging as similar database names complicate finding the correct one. (1 mentions)

5 Pros or Advantages of Raygun

1. Ease of Use

Users praise the ease of use of Raygun, allowing for quick navigation and efficient issue identification.

See 2 mentions

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Lacey J.

Small-Business (50 or fewer emp.)

3.5/5

"Smooth, Easy-to-Navigate Interface"

What do you like about Raygun?

The smooth interface of the layout and how easy it is to use and navigate around.

Barrett F.

Small-Business (50 or fewer emp.)

5.0/5

"Fast and Effective"

What do you like about Raygun?

The ease of use is excellent. We simply enter the environment/database we are using that is having an issue, and it will give us a rundown of what the

2. Issue Detection

Users find the ease of issue detection in Raygun excellent, providing clear insights and solutions quickly.

See 1 mentions

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Barrett F.

Small-Business (50 or fewer emp.)

5.0/5

"Fast and Effective"

What do you like about Raygun?

The ease of use is excellent. We simply enter the environment/database we are using that is having an issue, and it will give us a rundown of what the

3. Issue Identification

Users find the issue identification process easy, providing clear insights and guidance for fixes quickly.

See 1 mentions

See Related User Reviews

Barrett F.

Small-Business (50 or fewer emp.)

5.0/5

"Fast and Effective"

What do you like about Raygun?

The ease of use is excellent. We simply enter the environment/database we are using that is having an issue, and it will give us a rundown of what the

4. Navigation Ease

Users value the navigation ease of Raygun, praising its smooth interface and user-friendly layout.

See 1 mentions

See Related User Reviews

Lacey J.

Small-Business (50 or fewer emp.)

3.5/5

"Smooth, Easy-to-Navigate Interface"

What do you like about Raygun?

The smooth interface of the layout and how easy it is to use and navigate around.

5. Problem Solving

Users praise the problem-solving capabilities of Raygun, enabling quick identification and resolution of issues.

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Sparsh A.

Software Development Engineer

Mid-Market (51-1000 emp.)

1/14/2022

"A well-balanced tool which enhances productivity"

4.5/5

What do you like best about Raygun?

It serves as a single repository for all crashes. The best thing I like is I can keep doing my work, and then when I decide to check on my crashes, I can do it in one go. It supports integration with Slack and Jira too which is wonderful. All crashes keep all the data which makes debugging a breeze. I have configured this error logging functionality in my Spring Boot application such that I pass on all details of the HttpRequest itself. It is incredible tool for debugging. Even in testing environment, it saves a lot of time since I have http request with me and various filters - I can easily filter chaff from grain. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

There is no feature that I dislike. But would love to discover all new features the Raygun team can come up with. Review collected by and hosted on G2.com.

Recommendations to others considering Raygun:

Please use it once before judging. The power of many features are felt only after one has had experience with them. Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

I use it to track the performance of my application both in production and in stage environment. Since the application works in a microservice environment, I can add custom data and tags. If the issue occurs in any other interacting service, I can easily manage it with other service's owner. I can assign and keep track of issues. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

12/1/2022

"Overall good"

4/5

What do you like best about Raygun?

Being able to see details of crashes when reported by users. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

If I am going through instances of a crash, I can't easily get back to the original list of crashes for the specific program, I have to go back using the browser through each log. and often end up selecting the program again to see the list of crashes. Review collected by and hosted on G2.com.

Verified User in Alternative Medicine

Mid-Market (51-1000 emp.)

11/30/2022

"review"

3/5

What do you like best about Raygun?

helps find bugs, and allows for platform separation Review collected by and hosted on G2.com.

What do you dislike about Raygun?

GUI -- Not super intuitive. It could use a thorough review. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

9/24/2021

"Very well tracking"

4.5/5

What do you like best about Raygun?

I can see the rate of each error and graphs. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

Right now I don't have any comments about this topic. Review collected by and hosted on G2.com.

Tarun R.

Backend Developer

Enterprise (> 1000 emp.)

10/29/2021

"Raygun Daily Experience"

4.5/5

What do you like best about Raygun?

Raygun is best error monitoring tool used by software developers, which help them to solve the errors in their website and monitor their app performance, it provides the time and place of error in error details which give clarity of these bugs which occur are client-side, which we can't capture if we are not using an error monitoring tool. Raygun provides the best industry experience to their user. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

It has not improved a lot in past, its growth is somewhat stagnant. There should be more improvement we need to see in this tool which can improve this product a lot. There are many areas of development for raygun like more details in error capture, giving more variables in the performance reports and many others. Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

I am using raygun daily for bug monitoring on the client-side so they don't have any bad user experience, then we find those issues fix them, and again check in raygun reports if they are occurring again or not. Weekly we check the web app performance that how it is holding up against the increasing or decreasing traffic of users. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

11/30/2022

"Very useful tool"

4/5

What do you like best about Raygun?

The dashboards and monitoring tools. I use mostly the crash reporting features. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

Error information could be displayed in a more intuitive way. Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

11/30/2022

"Just works"

4/5

What do you like best about Raygun?

Good error reporting, suits our needs well Review collected by and hosted on G2.com.

What do you dislike about Raygun?

Sometimes the event grouping does not work exactly as expected but that could be user error. Review collected by and hosted on G2.com.

Chris J.

Co-Founder, Co-Host

Mid-Market (51-1000 emp.)

8/11/2020

"I love the confidence Raygun gives me that our SaaS application is given users a good experience"

5/5

What do you like best about Raygun?

I love being able to trace users experience in our app from their browser performance all the way to problems that occur on the server side. We use Raygun to assist us triggering our on-call engineering team when we see issues arising in our applications using the integration with PagerDuty. Our support team can also look up a specific user and see their history of use, any errors they encountered and the performance they experienced. It's really helpful when tracking down environmental issues like what browser version they are using. Additionally we have components of our software that our customers deploy into their own environment and we use Raygun to monitor and alert us to any issues that arise there too. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

The cost, however when looked at all up it pays for itself. We would also like to see richer rules on when to trigger integrations. Review collected by and hosted on G2.com.

Recommendations to others considering Raygun:

Start early. Don't wait until you have written and shipped your app and experienced problems before you start using Raygun. Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

Performance of our apps in users browsers & server side errors. Being able to get insights into errors occurring in our app and being able to trigger other services, like PagerDuty, when issues occur saves us a lot of fear. Review collected by and hosted on G2.com.

Yannick G.

CEO

Small-Business (50 or fewer emp.)

8/13/2020

"The performance's swissknife"

0.5/5

What do you like best about Raygun?

It's such simple to use, the results are perfectly presented and we can take immediate actions. The solution is not only an APM but a crash report and a perfect real time monitoring tool. This help a lot when a high traffic is present over our infrastructure and monitorize it from anywhere and taking the immediate actions when needed. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

The price jump by 20x inner a month who force us to replace it by an other product. Really a shame because the features are there. Review collected by and hosted on G2.com.

Recommendations to others considering Raygun:

It's lovely to can collect informations server-side but client-side as well. Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

Raygun help us to fix the issues before that anyone is aware of it. It improve the quality of the development we deliver and the stability of our infrastructure. Review collected by and hosted on G2.com.

Eli A.

Senior Technical Engineer

Mid-Market (51-1000 emp.)

12/30/2021

"Life saver for troubleshooting SAS issues."

4.5/5

What do you like best about Raygun?

Let's our team efficiently troubleshoot issues on the fly to help us deliver the best customer service we can. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

Sometimes it takes some effort to dig through what the logs are saying, but that isn't really the tool's fault. Review collected by and hosted on G2.com.