Raygun Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the ease of use of Raygun, allowing for quick navigation and efficient issue identification. (2 mentions)

Users find the ease of issue detection in Raygun excellent, providing clear insights and solutions quickly. (1 mentions)

Users find the issue identification process easy, providing clear insights and guidance for fixes quickly. (1 mentions)

Users value the navigation ease of Raygun, praising its smooth interface and user-friendly layout. (1 mentions)

Users praise the problem-solving capabilities of Raygun, enabling quick identification and resolution of issues. (1 mentions)

Users struggle with error handling in Raygun, finding it difficult to differentiate between similarly named databases during searches. (1 mentions)

Users struggle with search accuracy, finding it difficult to differentiate between similarly named databases with errors. (1 mentions)

Users face filtering issues in Raygun, struggling to distinguish similarly named databases during searches. (1 mentions)

Users face inefficient search functionality, making it difficult to distinguish between similarly named databases with errors. (1 mentions)

Users find the search difficulty challenging as similar database names complicate finding the correct one. (1 mentions)

5 Pros or Advantages of Raygun

1. Ease of Use

Users praise the ease of use of Raygun, allowing for quick navigation and efficient issue identification.

See 2 mentions

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Lacey J.

Small-Business (50 or fewer emp.)

3.5/5

"Smooth, Easy-to-Navigate Interface"

What do you like about Raygun?

The smooth interface of the layout and how easy it is to use and navigate around.

Barrett F.

Small-Business (50 or fewer emp.)

5.0/5

"Fast and Effective"

What do you like about Raygun?

The ease of use is excellent. We simply enter the environment/database we are using that is having an issue, and it will give us a rundown of what the

2. Issue Detection

Users find the ease of issue detection in Raygun excellent, providing clear insights and solutions quickly.

See 1 mentions

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Barrett F.

Small-Business (50 or fewer emp.)

5.0/5

"Fast and Effective"

What do you like about Raygun?

The ease of use is excellent. We simply enter the environment/database we are using that is having an issue, and it will give us a rundown of what the

3. Issue Identification

Users find the issue identification process easy, providing clear insights and guidance for fixes quickly.

See 1 mentions

See Related User Reviews

Barrett F.

Small-Business (50 or fewer emp.)

5.0/5

"Fast and Effective"

What do you like about Raygun?

The ease of use is excellent. We simply enter the environment/database we are using that is having an issue, and it will give us a rundown of what the

4. Navigation Ease

Users value the navigation ease of Raygun, praising its smooth interface and user-friendly layout.

See 1 mentions

See Related User Reviews

Lacey J.

Small-Business (50 or fewer emp.)

3.5/5

"Smooth, Easy-to-Navigate Interface"

What do you like about Raygun?

The smooth interface of the layout and how easy it is to use and navigate around.

5. Problem Solving

Users praise the problem-solving capabilities of Raygun, enabling quick identification and resolution of issues.

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Taylor A.

Small-Business (50 or fewer emp.)

8/19/2020

"Expensive, but worth the cost"

4/5

What do you like best about Raygun?

Gain actionable insights easily with the flame chart and call tree. Easy integration with Jira. Nice that you start with an overview dashboard and gradually get down to granularity between methods and SQL. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

Expensive. No auto update for server client. Hard to understand sampling. Can be hard to wade through some noise. Review collected by and hosted on G2.com.

Recommendations to others considering Raygun:

Consider cost vs benefit. It's expensive, but if you use it, it will pay for itself. Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

Cut down on N1 errors. Found stored procedures that are ripe candidates for optimization. Able to show clients the Apdex score as an authoritative way that we take performance seriously. Found problematic cron jobs by timing the request breakdown to when they run. Review collected by and hosted on G2.com.

Amit A.

Mid-Market (51-1000 emp.)

8/28/2020

"Good tool to grip production services nerve"

5/5

What do you like best about Raygun?

You can get all error details in Raygun and which you can integrate with various channels like Slack, Victorops to manage easily Review collected by and hosted on G2.com.

What do you dislike about Raygun?

I think, Integration with Fluter is not available, which is kind of we needed. Review collected by and hosted on G2.com.

Recommendations to others considering Raygun:

Good tool to know the nerve of your production services without login to production machine. Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

We have a microservice architecture which is being used by banking client. So, we cannot login in the prod. machine to check the error. With a Minimal configuration we can all code errors and easily can fix as well. Review collected by and hosted on G2.com.

David D.

Development Team Lead

Small-Business (50 or fewer emp.)

8/20/2020

"Good product. The Crash reporting .NET API needs work, goog HTTP API missing."

4/5

What do you like best about Raygun?

Only using Crash reporting: Good dashboard. Fair pricing. A lot of integrations. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

Only using Crash reporting: The .NET API needs work though. Had to write a lot of code ourselves. Is also missing an HTTP API to manage settings, applications, get error statistics. Review collected by and hosted on G2.com.

Verified User in Internet

Mid-Market (51-1000 emp.)

8/20/2020

"Raygun XP"

4.5/5

What do you like best about Raygun?

The most helpful about Raygun is the possibility to track each error and sort them to have a better understanding of where the issue is coming from. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

I had to create a workaround in order to set it up in my application. There is not much information on how to set it up with sagas. Review collected by and hosted on G2.com.

Alberto F.

Mid-Market (51-1000 emp.)

8/12/2020

"Excellent analysis tool"

4.5/5

What do you like best about Raygun?

Usability, reports, usage, performance etc Review collected by and hosted on G2.com.

What do you dislike about Raygun?

I think the price is a little bit high but ok. Review collected by and hosted on G2.com.

Sumit G.

Mid-Market (51-1000 emp.)

8/19/2020

"Crash reporting is awesome"

5/5

What do you like best about Raygun?

I like that I am able to see errors real-time while I talk to the user to solve their issues. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

- setup can be a little difficult

- search is only defaulted to one week Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

8/20/2020

"I refer to Raygun regularly throughout my day"

5/5

What do you like best about Raygun?

I love that I can immediately see how many users are on our site before I deploy. Errors and their history is easy to track. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

I haven't come across anything that I particularly dislike yet Review collected by and hosted on G2.com.

Verified User in Education Management

Mid-Market (51-1000 emp.)

8/28/2020

"RayGun Review"

5/5

What do you like best about Raygun?

The crash reporting feature works great! It keeps me and my team members aware of underlying errors that hinder the performance of our live applications. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

I haven’t found anything that I dislike yet. Review collected by and hosted on G2.com.

Willie C.

Small-Business (50 or fewer emp.)

4/19/2019

"Great reporting solution for quicker and easier resolution"

5/5

What do you like best about Raygun?

It indicates full technique name and its related class name in the mistake and is appeared inside a gathering. This gathering encourages me in settling all the comparative blunders without a moment's delay and look at the information for that specific case. It is a magnificent bug announcing device which helps in discovering bugs and mistakes in my application with complete stack follow subtleties to discover where precisely the blunder occurred. It has some fabulous highlights like separating blunders utilizing variant number and date, constant notices through messages, contacting the influenced clients, and consistently gathering the mistakes to spare the time. It has visit room support too to send notices to other colleagues with respect to the issues. Its UI dashboard is really great and all highlights are accessible at a focal area. Review collected by and hosted on G2.com.

What do you dislike about Raygun?

The security of the client remains an issue here as the location spot feature is there in the application and sometimes I have seen some unrecognized and odd error messages which is a big issue. Review collected by and hosted on G2.com.

Recommendations to others considering Raygun:

Check every one of the plans available before purchasing, they offer less cost for yearly subscription. Since its integration is extremely simple and requires just a couple of steps, I would definitely recommend it to others. Review collected by and hosted on G2.com.

What problems is Raygun solving and how is that benefiting you?

I have been using it to discover the issues in my application and software so that I can get an idea where the users are facing issues while using the application. This way it makes my software become increasingly reliable for the users day by day. Also, it gives me a common platform for logging and finding the errors easily. Checking application behavior in real-time. It's really easy to see how any user is using the application, what features or activities are used most, what is the load time, and detailed crash reports. Review collected by and hosted on G2.com.