Raptor by Ibexa Pricing Overview

Raptor by Ibexa Pricing Key Insights

Last updated on Jul 28, 2026

Raptor by Ibexa offers 3 pricing editions, starting from €15,900 to €57,900. Raptor by Ibexa pricing tiers are designed to support different usage levels and team sizes. Raptor by Ibexa does not offer a free trial. Compare the Raptor by Ibexa pricing table below to figure out the best fit for your needs. Some plans may require you to contact Ibexa for custom pricing.

Activate — €15,900 / Per Year

Convert — €32,900 / Per Year

Scale — €57,900 / Per Year

Rated 4.7 / 5

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Activate

Starting at €15,900.00

Per Year

For businesses that want to centralize customer data and start to activate channels

Convert

Starting at €32,900.00

Per Year

For businesses that want to centralize customer data, activate channels, personalize their websites and offer a better search experience.

Scale

Starting at €57,900.00

Per Year

For businesses that want to boost their e-commerce performance with e-mail recommendations, e-mail triggers and merchandising on top of a strong CDP.

At Raptor, the Customer Data Platform is at the core of our solution – and our pricing packages.

This means that the CDP is included as the base product within three different packages depending on your needs.

How is the price of my CDP calculated?
In short, it’s all about volume.

The size of your business and the number of page views on your site are key factors because more visits mean more data which requires more processing power.
A CDP helps you boost conversions, deliver better customer experiences, and build loyalty – all of which impact your ROI.

Pricing information for Raptor by Ibexa is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Raptor by Ibexa must be conducted with the seller.

Pricing information was last updated on November 11, 2025

Raptor by Ibexa Pricing FAQs

Generated using AI

Is Raptor by Ibexa free, or does it offer a free trial?

No. According to G2 data, Raptor by Ibexa does not offer a free plan or free trial. Users need to purchase a paid plan to access the product. Visit the seller's official pricing page for current pricing details and plan options.

How much does Raptor by Ibexa cost in 2026?

According to G2 data, Raptor by Ibexa pricing in 2026 starts at €15,900.00 and can reach €57,900.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Ibexa's official pricing page for the most current details.

Who is Raptor by Ibexa pricing best suited for?

Raptor by Ibexa's pricing is best suited for mid-market and enterprise retailers, e-commerce businesses, and marketing agencies with substantial customer data needs and budgets to match. G2 reviewers span retail, apparel, sporting goods, and marketing and advertising industries, with mid-market (51–1,000 employees) representing the most active segment. The Activate tier fits businesses beginning CDP adoption, while Convert suits those adding on-site personalization. The Scale tier targets e-commerce operators running email triggers and merchandising at volume. G2 users in small business segments flag the pricing as steep, and one reviewer noted it 'feels like an enterprise solution,' making it less accessible for lean teams or early-stage companies.

What are the key differences between the free and paid versions of Raptor by Ibexa?

Raptor by Ibexa offers no free tier or free trial based on G2 pricing data. The entry-level Activate plan starts at €15,900/year and includes core CDP capabilities: Data Manager, Insights and Analytics, CLV Model, Audience Builder, Single Customer View, and channel activations. Raptor by Ibexa's higher tiers unlock additional capabilities — the Convert plan (€32,900/year) adds Web Recommendations and Site Search, while the Scale plan (€57,900/year) further includes Email Recommendations, Email Triggers, and Merchandising. G2 reviewers highlight email personalization and merchandising as high-impact features, making the Scale tier the most comprehensive option for e-commerce businesses seeking full omnichannel personalization.

Is Raptor by Ibexa considered good value for its pricing?

According to G2 reviewers, Raptor by Ibexa delivers strong value despite premium pricing, with an average rating of 4.5/5 across segments. Multiple G2 users explicitly acknowledge the cost is high — one reviewer in Sporting Goods noted 'it is a great service/product, so it is not unreasonable that it is expensive' — yet continue using it due to measurable ROI. One retail reviewer reported reducing CPA from 156.74 DKK to 57.31 DKK using the CDP. G2 reviews of Raptor by Ibexa consistently cite time savings, automated personalization, and conversion lifts as justifications. Small businesses and agencies flag pricing as a barrier, while mid-market and enterprise users broadly view the investment as justified by results.

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Raptor by Ibexa Pricing Reviews

(2)

Anette B.

Digital Team Manager

Enterprise (> 1000 emp.)

11/11/2025

"A professional partnership – even when things get tough"

4.5/5

What do you like best about Raptor by Ibexa?

We are very pleased with our collaboration with Raptor Services. It’s clear to us that their solution – both the website and email recommendations – supports our daily work in a great way. The system is reliable, and we continuously see that the recommendations hit exactly what we need.

Another major strength is the excellent contact and support setup at Raptor. Our main contact person is always friendly, quick to respond, and easy to communicate with, which creates a smooth and trusting collaboration. In addition, we have a skilled technical contact who is thorough and solution-oriented. Whenever we face technical challenges or want to adjust our setup, things are handled professionally and efficiently.

All these elements make the collaboration flexible and genuinely cooperative. We feel like a valued partner, not just another customer. With Raptor Services, we can develop and optimize our digital recommendation flow for both website and email, while feeling confident that strong technical expertise and personal support are always behind us. Review collected by and hosted on G2.com.

What do you dislike about Raptor by Ibexa?

Although we are generally very happy with our collaboration with Raptor, there have also been some challenges along the way. When we launched our new website, we were moved to a new version of Raptor’s platform at the same time. Unfortunately, the version wasn’t fully tested, and the documentation kept changing without our development agency being informed. This created confusion and resulted in extra development work and many internal hours on our side.

At times, the process felt quite chaotic. That said, we do feel that Raptor learned from the experience and made an effort to compensate us for the inconvenience. It showed us that they take responsibility and are committed to improving their processes. Review collected by and hosted on G2.com.

What problems is Raptor by Ibexa solving and how is that benefiting you?

We use Raptor’s product recommendation engine across both our website and our email marketing, and the results have been very positive. The recommendations are relevant and well-timed, helping us present products that actually match what our customers are interested in. This has noticeably improved our overall performance metrics — including click-through rates and conversions — while also reducing the amount of manual work our team needs to do.

Previously, a lot of effort went into setting up product selections and content. With Raptor’s automated recommendations, this process has become much more efficient, allowing our marketing team to focus on strategy and creativity rather than repetitive tasks. The system runs smoothly, and we can clearly see how it adds value to our digital communication and customer experience.

Looking ahead, we plan to start using Raptor’s CDP in 2026. We expect this will take our personalization even further by giving us a better overview of our customer data and allowing us to connect insights across channels. We see it as a natural next step in our collaboration with Raptor, and we’re excited to explore how the CDP can help us strengthen customer engagement and make our communication even more relevant. Review collected by and hosted on G2.com.

Nikolaj E.

Teknisk marketings supporter

Enterprise (> 1000 emp.)

11/14/2025

"The smart and simple way to do personalisation"

4/5

What do you like best about Raptor by Ibexa?

Raptor Services’ personalization solutions for both webshops and email are straightforward to use and consistently deliver impressive results. This makes their advanced personalization tools a valuable and effective asset in my daily work.

The support team at Raptor Services stands out for being both solution-oriented and proactive. Whenever I encounter an edge case, it’s evident that they make every effort to address my needs. They almost always provide an answer, and if they don’t have one immediately, they quickly find a suitable solution. That’s a significant advantage!

Overall, Raptor Services has proven to be a reliable, proactive, and highly competent partner. Review collected by and hosted on G2.com.

What do you dislike about Raptor by Ibexa?

Honestly, there's nothing negative to say about Raptor Services. Review collected by and hosted on G2.com.

What problems is Raptor by Ibexa solving and how is that benefiting you?

Raptor provides our webshop visitors with a more personalized experience across all our product sliders. In addition, Raptor also displays products in our newsletter that match each permissions interests. This means that all our product recommendations are updated dynamically. A major advantage is that the recommendations are based on user data and interests – not on what we think is best to show. Raptor’s technology saves us a lot of time, as it automatically selects relevant products. If we had to do it manually, it would be a slow and time-consuming process. With Raptor’s services, we can therefore use our resources more efficiently. Review collected by and hosted on G2.com.