Raken Reviews & Product Details

The software is easy to download and gets technicians set up in a matter of 2 minutes. Raken Customer Support responds quickly and accurately. Raken has a lot of features including adding forms, pictures, and videos for each project. My technicians use this every day to clock in and out as well as track the job status. Review collected by and hosted on G2.com.

Not a fan of the budget for each project feature. Review collected by and hosted on G2.com.

It provides just enough structure with enough free form to allow for a decent amount of custom formatting in reporting.

The core concept and current implementation provide a thorough tool for reporting on daily work.

Helps us look professional and helps us drastically increase the consistency and quality of our communication within the company and to customers. Review collected by and hosted on G2.com.

Often I may have to enter the same information, or create the same notes many times (e.g. entering the same number of hours for 50-100 pieces of equipment, or creating the same 15 notes detailing the work done in the same 15 apartments each day). I would like to see more tools to save a 'configuration' or mass edit many things at once.

This could save precious minutes when I have many jobs, many work areas, and/or many pieces of equipment.

Our company sends reports on every job every day, so, any boost to efficiency can have a large effect. Review collected by and hosted on G2.com.

I like the presentation of the report. Looks very professional and all my inspectors enjoy the ease of use and displaying their field reporting in a professional manner. Review collected by and hosted on G2.com.

I do have an item. I wish we could save larger video files in Raken. Review collected by and hosted on G2.com.

customer service. Any time I have had an issue I have received help easily. Review collected by and hosted on G2.com.

It can be hard to find photos in Raken without scrolling through them all. Review collected by and hosted on G2.com.

For our company, the staff has been great at helping us with the set up of Raken. But more than anything is the ease of getting everything in one place with an easy understanding of the program. Review collected by and hosted on G2.com.

For me, the only real down side is when putting in a jobs cost codes. I have to go in and flip all the tiles then go back and click the ones I want to use. It would be easier to have them all flipped to "not used" and let me click the ones I want as I go. Review collected by and hosted on G2.com.

I work for a school district. We oversee the work and report it daily for every project. This would include taking pictures, getting labor counts, and writing notes. Overall, the task would take roughly two hours to complete, from getting the information to finishing the report. With Raken, I am on the site, open the app, and in 15 to 20 minutes the entire project report is ready for printing. Easy. Review collected by and hosted on G2.com.

I have not found anything yet. The app and the desktop versions are easy to use. Review collected by and hosted on G2.com.

The way the reports are made and pictures are added to them with many more options of details about the day. Review collected by and hosted on G2.com.

I want a drop-down option in the survey or a multiple-choice option for more accessible options in the field. Review collected by and hosted on G2.com.

We have been useful to see progress on project, to manage manpower, help with tracking project so we can bill accordingly, tracking measuring on project, and tracking overall performance of projects. Easy to use in field and in office. Review collected by and hosted on G2.com.

I cant think of any real reasons not to use this product as it has worked wel;l for what we use it for. Review collected by and hosted on G2.com.

Innovative, user friendly.

It makes my job easier when there are disputes with the other trades, especially when it come to scheduling where other trades might be holding up progress and trying to blame. Review collected by and hosted on G2.com.

Nothing really... For the most part every idea that we have suggested to Raken they have taken it under consideration... Review collected by and hosted on G2.com.

I like how easy it is and the format for making the daily report. It looks very professional when I send my reports. I work for Belfor property restoration and we do reports at the end of every day. It's very easy and looks great. Thank you Review collected by and hosted on G2.com.

I don't have any downsides. Everything seems to be easy and self-explanatory. Review collected by and hosted on G2.com.