I really value the excellent customer service I've received over the last 8 months. If I have an issue, I can get a hold of someone within a day or two, and they respond. I also appreciate that the team is constantly working to improve the platform and actually listens to feedback. It's a very powerful platform with a lot of features included at a fair price. The automation in QuoteIQ is incredibly useful, particularly in sending out invoices and scheduling Google reviews, which helps with local SEO and growing our brand. I find it works really well for small businesses. The platform is robust for the price, handling invoicing, customer management, estimates, and AI features efficiently. Additionally, the integration with QuickBooks benefits my company by providing real-time data on income, profit, and expenses thanks to seamless data transfer. Finally, the QuoteIQ team was very helpful during the onboarding process, making the initial setup smoother after initially taking a bit of time. Review collected by and hosted on G2.com.
I've had issues with the inspections and pictures; sometimes it works and sometimes it gets stuck, causing disruptions. We've notified the developers, but it's crucial for us to have a platform that can run without the internet and upload images and videos, which is something QuoteIQ struggles with. This has led us to use a parallel program for these functions. It's frustrating when not all images load or when the system freezes, requiring a restart and wasting time. Review collected by and hosted on G2.com.