QuickBooks Time Reviews & Product Details

QuickBooks Time (formerly TSheets) is an employee time tracking and scheduling solution that saves business owners time and money. Get rid of that old punch clock or spreadsheet and simplify payroll, invoicing, and job costing. Whether they’re in the office or on the road, your team can track time from any location—using a smartphone, tablet, desktop or laptop—in real time. Plus, QuickBooks Time is the only time tracking system embedded inside QuickBooks. You can review and approve employee time cards to run payroll, do job costing, or create invoices—without ever leaving QuickBooks! Accurate time for client invoicing and painless payroll With accurate employee hours from QuickBooks Time, you're always ready to run payroll—no need to enter time data manually! Track billable time against customers, projects or jobs, classes, and service items. Then use those accurate hours for better job costing estimates and faster invoicing. GPS time tracking and timesheet compliance QuickBooks Time is more than just a time tracker. It keeps a record of each time a worker clocks in, changes jobs, and clocks out. And as long as workers are on the clock, managers and admins can see where they’re working and who’s closest to the next job site. The time card audit log can help your business resolve labor disputes and comply with labor laws. Manual time clocks and paper timesheets can’t do that. Revolutionary employee scheduling software Recording your employees’ schedules on spreadsheets and whiteboards is costing more than you think. Build and share employee schedules faster than ever, using the QuickBooks Time mobile app or web dashboard. Managers can assign workers to jobs or shifts to keep the workforce in sync. And the best part: It's QuickBooks Time, so time tracking and scheduling work in perfect harmony. Set alerts to notify workers when you post a new shift, or they forget to clock in or out. “This is an amazing solution. I'd be paying the same amount for scheduling alone and very limited time tracking if I chose any other product.” —Andrew, owner of Terra Dura Landscaping. Mobile time tracking with GPS and geofencing Get ready for increased accountability and transparency with QuickBooks Time Geofencing. When an employee using the QuickBooks Time mobile app enters or leaves a job site, the app will notify them to clock in or out. QuickBooks Time captures clock-in and clock-out times when the employee enters and exits the pre-set geofence. That means fewer timesheet edits and more accurate payroll. Real-time project tracking Take the guesswork out of project estimates with QuickBooks Time Projects. Projects is real-time labor tracking, built for project managers. Estimate projects upfront, then track and adjust as you go. See estimated versus actual hours worked to know where and how workers spend time on each project. Keep an eye on the status of each of your projects. Customer support that lives up to the hype Get free, unlimited support by phone or online chat. QuickBooks Time has the best customer support in the industry—not to mention, lightning-fast response times. We’ll answer your questions, help you set up your account, and more. “I was skeptical of the hype about the customer service at TSheets. But I am happy to confirm that the hype is legitimate and earned.” —TeamWow on Apps.com

Seller

Intuit

Discussions

QuickBooks Time Community

Languages Supported

English, Spanish

Solution Type

Best-of-Breed

Overview by

Melody Doriott

Pricing

Pricing provided by QuickBooks Time.

Premium

$8.00

1 User/Month + $20 Base Fee/Month

Elite

$10.00

1 User/Month + $40 Base Fee/Month

View More Pricing Information

Top-Rated Alternatives

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User Insights

Average based on 1449 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

QuickBooks Time Integrations

(3)

Integration information sourced from real user reviews.

G2 reviews are authentic and verified.

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Kelly D.

Cost/Operations Manager

Small-Business (50 or fewer emp.)

11/29/2022

"QuickBooks Time Review"

4.5/5

What do you like best about QuickBooks Time?

That all of our timekeeping needs are in one app/program. I can quickly view who is working and make changes or updates if needed. The ease of use for the employees is excellent too. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Time?

It would be helpful to have more grouping options for our needs. I also don't like that only the admin can do updates, it would be nice to have granting permission options. Review collected by and hosted on G2.com.

Charles L.

Staff Accountant

Mid-Market (51-1000 emp.)

7/26/2022

"QB has been very helpful in many different aspects of our business, from accounting to timekeeping."

3.5/5

What do you like best about QuickBooks Time?

Quickbooks helps our business stay organized throughout multiple departments. They are good at keeping electronic files organized and easy to find when needed. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Time?

The different QB programs have their own glitches and don't necessarily work when you have multiple versions open at the same time on Windows or Mac. Review collected by and hosted on G2.com.

Verified User in Construction

Small-Business (50 or fewer emp.)

7/27/2022

"The time app went downhill when all the new features were rolled out."

0/5

What do you like best about QuickBooks Time?

The app was easy to use and the reports were the best around. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Time?

That my employees couldn't clock in for one reason or the next and then as the administrator I couldn't help them get logged back in due to not being able to access their personal information. I was the administrator that put in all their personal information in the beginning but then was no longer allowed to help them after. If they needed to call in for assistance I either had to call in and figure out all the steps they needed to do beforehand and then pass that information along or I had to sit on the phone with them and walk them through the process. This would keep my employees from being able to work. There were also times that I as the administrator could not log in and was unable to do my job as well. Review collected by and hosted on G2.com.

Jillian O.

Executive Director

Small-Business (50 or fewer emp.)

12/3/2022

"QuickBooks Time works well until it doesn't."

2.5/5

What do you like best about QuickBooks Time?

The ability to add notes when you clock in to easily track projects. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Time?

It was extremely difficult to get the PTO function to work properly. There was only one-way communication. Review collected by and hosted on G2.com.

Melissa N.

CEO - Consultant

Small-Business (50 or fewer emp.)

9/28/2022

"Great tool for project tracking and payroll integration"

5/5

What do you like best about QuickBooks Time?

Its integration with Quickbooks payroll and ability to run time per project Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Time?

Cost - Sometimes a little difficult to run reports Review collected by and hosted on G2.com.

Kacey M.

Office Manager

Small-Business (50 or fewer emp.)

7/15/2022

"Switched to Clockshark from QB Time"

0/5

What do you like best about QuickBooks Time?

I like the features such as GPS tracking, being able to edit times while employees are still on the clock, and the ability to track hours for each job. I ended up making the switch to a new program. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Time?

A lot of the time my employees would tell me that they clocked in and it wouldn't show up on the back end. The same thing with jobs, the jobs wouldn't be available to the employees even though I had added them in on desktop. Review collected by and hosted on G2.com.

Sarah R.

Director

Mid-Market (51-1000 emp.)

4/20/2022

"Alison Brod Marketing and Communications"

4/5

What do you like best about QuickBooks Time?

All of your employees' hours are easily tracked using this tool. There are features in this program that allow you to see how much time an employee spends at each job site, as well as their time stamps and departure locations. Because the employee can't check in from any other place, this saves you money and time. A wide variety of mobile devices are compatible with the app's distribution and use. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Time?

The gps position isn't always correct. Also, the app's functionality might be a little perplexing at times. Additionally, it is dependent on an active internet connection to function. Review collected by and hosted on G2.com.

Recommendations to others considering QuickBooks Time:

In the search for time management and project management software, seek for tools that are simple to use and don't need lengthy tutorials. We've never had a single app crash while using it on the go. The fact that it's on this list indicates a good deal about your time management. Review collected by and hosted on G2.com.

What problems is QuickBooks Time solving and how is that benefiting you?

Overall, it's a wonderful software for keeping tabs on your employees' timesheets. A significant amount of money may be saved, as well as an overall reduction in administrative burden. It's also a breeze to keep track of things because everything is recorded online and accessible from any computer or smartphone. Review collected by and hosted on G2.com.

Taylor F.

Public Relations Account Manager

Small-Business (50 or fewer emp.)

12/28/2021

"More comprehensive reporting"

5/5

What do you like best about QuickBooks Time?

Quickbooks is an easy way to automate accounting. Our team is small and often busy, Quickbooks is great for small businesses looking to keep track of hours, clients billing and reporting. It's easy to use, effective and adds value! Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Time?

Only downside is you can not be actively working on/tracking time for 2 projects at once. At times, I will be working on tasks for 2 clients simultaneously or 2 tasks for one client, but it will only allow you to be on the clock for one tasks at any given time. Review collected by and hosted on G2.com.

What problems is QuickBooks Time solving and how is that benefiting you?

Quickbooks easily allows our agency to see how many hours we are investing in any one client. It helps us to prioritize tasks for the month, given the hours available for projects within our retainers. If we are over hours, this tool helps us to renegotiate monthly fees. We can easy track hours at the end of each month for reporting and billing. Review collected by and hosted on G2.com.

Sarah S.

Administrator

Small-Business (50 or fewer emp.)

6/16/2022

"Not my favorite"

3.5/5

What do you like best about QuickBooks Time?

I liked that I could require employees location to be on and that it linked to my qb for the accountant. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Time?

It is kind of glitchy, doesn't have many features, and editing clock ins could be simplified. Review collected by and hosted on G2.com.

Sarah D.

CPA

Small-Business (50 or fewer emp.)

12/3/2021

"Intuit has destroyed a great product"

0/5

What do you like best about QuickBooks Time?

We used to like this software when it was T-Sheets. There's very little to recommend it over other timesheet software now. It does allow a kiosk login using a tablet at a worksite, so I guess that's something. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Time?

The support is awful and the integration with Quickbooks has become a mess. It now requires that users log into a Quickbooks account, which is not ideal. Efforts to actually connect it to the correct Quickbooks account will result in huge frustration. We were using T-Sheets for our firm and it was not connected to Quickbooks. When Intuit acquired it, they forced an integration that ended up importing 500 duplicate clients into our QB Time. They had no way to stop it or undo it. Since we're accountants, each user had their own QBOA account and this forced a new QBTime for each and every account. At one point, QBTime had created 3 additional accounts for us and was forcing our employees to log into them. Simple things like subscribing, canceling, wholesaling, administrating has become a total nightmare. As an accountant, I will not be supporting this software in the future. When my clients try to do anything with it, they get a message telling them to contact their accountant. When I try to do anything, I'm told I'm not the Master Administrator. To do a simple thing like connect an existing QBTime to a new QBO account, I have had to contact support no fewer than 5 times and it's still not fixed. Each support chat is at least an hour. At the end of it, they will come up with some new reason why they weren't successful. The answer will be different every time. There is no consistency in the support agents' knowledge or answers. When this was T-Sheets, I had a total of one support contact and it was successful. Since it was acquired, I have had 12-15 support contacts and most of them have been unsuccessful and a waste of time. Review collected by and hosted on G2.com.