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QuickBooks Online Accountant Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of QuickBooks Online Accountant, making accounting tasks straightforward and efficient. (4 mentions)
Users value the seamless integrations with other software, enhancing their accounting processes and productivity. (4 mentions)
Users appreciate the fast and helpful customer support of QuickBooks Online Accountant, enhancing their overall experience. (3 mentions)
Users value the efficiency of QuickBooks Online Accountant, enhancing workflow and simplifying client management significantly. (2 mentions)
Users appreciate the comprehensive ecosystem of QuickBooks Online Accountant, enhancing efficiency and supporting career advancement in accounting. (2 mentions)
Users find the learning curve challenging, as the interface can be overwhelming for those new to managing multiple clients. (1 mentions)
Users find the interface to be overwhelmingly complex, presenting a significant learning curve for new users managing multiple clients. (1 mentions)
Users find occasional syncing delays with ProConnect integration frustrating, especially during busy filing times. (1 mentions)
Users face challenges due to constantly changing menu locations, which can hinder the overall user experience in QuickBooks Online Accountant. (1 mentions)

Top Pros or Advantages of QuickBooks Online Accountant

Top Cons or Disadvantages of QuickBooks Online Accountant

QuickBooks Online Accountant Reviews (86)

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QuickBooks Online Accountant Reviews (86)

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4.4
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Richard R.
RR
Richard R.
Principal, Tax Advisor
Small-Business (50 or fewer emp.)
"Empowers Accountants with Seamless Integration and Professional Growth"
5/5
What do you like best about QuickBooks Online Accountant?

QuickBooks Online Accountant goes beyond being just a portal—it's a comprehensive ecosystem designed for accounting professionals. The platform includes free training and certification, which is an invaluable resource for those aiming to enhance their skills or bring new team members up to speed. Its interface allows for efficient management of multiple QBO clients from a single location, helping to save time and minimize errors when navigating between accounts.

One feature I find particularly beneficial is its smooth integration with Intuit ProConnect tax preparation software. This connection enables me to transition from bookkeeping to tax prep without the hassle of switching between different systems, making my workflow more efficient and ensuring consistency throughout. Additionally, QBOA offers opportunities for professional development, continuing education, and certifications, all of which contribute to building and expanding my practice. It’s more than just software—it’s a platform that actively supports career advancement and credibility within the accounting industry. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online Accountant?

Although the training and certifications offered are excellent, the interface may initially seem a bit overwhelming, particularly for those who are new to handling multiple clients. There is definitely a learning curve, and certain features could be designed to be more intuitive. Furthermore, even though the integration with ProConnect is robust, there are occasional syncing delays that can be frustrating, especially during peak filing periods. Review collected by and hosted on G2.com.

Svetlana S.
SS
Svetlana S.
"Anticipating Streamlined Bookkeeping with QuickBooks"
3.5/5
What do you like best about QuickBooks Online Accountant?

I am excited about the potential of using QuickBooks Online Accountant for creating accounts, handling accounts payable and receivable, and particularly bank reconciliation. The ability to create invoices is something I look forward to utilizing as it aligns well with my specialization in accounts payable and receivable. Additionally, the possibility to work remotely from home using QuickBooks Online Accountant is a significant advantage for me in my role. I also appreciate its relevance in the bookkeeping field, as many recruiters and my friends working in bookkeeping have emphasized its importance. Based on what I've heard and anticipate, I am inclined to recommend it with a likelihood rating of seven to eight out of ten. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online Accountant?

Account Payable Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"QB FTW"
5/5
What do you like best about QuickBooks Online Accountant?

QuickBooks is easy to use and integrate with our current accounting processes. I've had to reach out to customer support a few times, and they are extremely fast to respond to any issues that have come up. Once banking is connected, everything is a piece of cake. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online Accountant?

QuickBooks does not have many (if any) downsides. Review collected by and hosted on G2.com.

GO
Greg O.
CPA
Small-Business (50 or fewer emp.)
"Pricing has increased recently but it is still the best small business accounting software available"
4.5/5
What do you like best about QuickBooks Online Accountant?

I like the ability to manage all clients within one profile. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online Accountant?

New features are constantly being added/improved, but that also means menu locations are constantly changing. Review collected by and hosted on G2.com.

CJ
Christine J.
Founder
Small-Business (50 or fewer emp.)
"New Bookkeepers!"
5/5
What do you like best about QuickBooks Online Accountant?

Books Review. GST Centre and the integration with Lodge IT for electronic signatures and BAS authorisations. Easy to switch between clients. Easy to edit Chart of Accounts. Fantastic Reporting - with plenty of customisation options. Integrates easily with many addon software like Dext. And... you get great software support!! Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online Accountant?

Personally I dislike the loose matching criteria for bank feeds - a 1 year range can be painful. Awareness/knowing this is the best way to manage this until it is resolved. Review collected by and hosted on G2.com.

Mary R.
MR
Mary R.
CEO
Small-Business (50 or fewer emp.)
"Absolutely love QBO"
5/5
What do you like best about QuickBooks Online Accountant?

The ease of it to navigate, understand, use. Easy to implement for my clients; easy for staff to understand, the training available, if I ever need anything customer support is always helpful. I literally use the software every day all day, The number of features, add ons, and be able to integrate with other software has made my life easy. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online Accountant?

None at this time. Like having all the features it does. Review collected by and hosted on G2.com.

Mike P.
MP
Mike P.
Director of Global Business Insights
Enterprise (> 1000 emp.)
"QBOA Review by Director (GBI)"
5/5
What do you like best about QuickBooks Online Accountant?

Quickbooks Online Accountant combines billing and accounting capabilities in one single repository. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online Accountant?

Unlike other alternatives like Wave & Xero, Quickbooks Online Accountant doesn't encompass mobile applications. Review collected by and hosted on G2.com.

Elle V.
EV
Elle V.
Controller
Mid-Market (51-1000 emp.)
"Great for simple, streamlined accounting"
4/5
What do you like best about QuickBooks Online Accountant?

Easily switch between clients, the platform is extremely user-friendly, immediate customer service with remote capabilities, and very flexible to novice users. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online Accountant?

QuickBooks doesn't have the most powerful accounting options, if your books are complex with multiple layers like multiple companies, intercompany transactions, reporting, and automation of reversing entries. Do not recommend QuickBooks for payroll, as they have consistently screwed up paying our payroll taxes, which caused multiple issues with the state. A feature that is on the desktop version that was cut from the online version is the ability to upload journal entries. When requiring a high volume of data, this import feature can be helpful. Review collected by and hosted on G2.com.

KM
Kudakwashe Faith M.
Accountant
Small-Business (50 or fewer emp.)
"Best accounting software for a small accounting practice"
5/5
What do you like best about QuickBooks Online Accountant?

Can send my customer invoices and statements at any given point in time from anywhere

Can quickly get an overview of my business (invoices paid, invoices overdue, payments made, total expenses to date, profit and loss for the period, and bank account balances

I can manage all my clients' work in Quickbooks. I can schedule all the tasks that need attention for various clients. I can create client requests and projects.

I can link bank accounts which saves me time to process transactions. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online Accountant?

One would require a little bit of training to familiarize themselves with the software. Review collected by and hosted on G2.com.

Kelley S.
KS
Kelley S.
C
Small-Business (50 or fewer emp.)
"Great software for any size accounting firm with tons of integrations options."
5/5
What do you like best about QuickBooks Online Accountant?

I like that Quickbooks Online is such a widely used and trusted platform I can add clients seamlessly, run my own firm's financials quickly and clearly, and also have options for how I manage client accounts such as wholesale or just added as a user. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online Accountant?

There are a number of banks that do not connect easily to the bank feed. There is also not a way to bulk add Payees as there is in bulk category reclassification which can be a tedious task that comes up relatively often for us. Review collected by and hosted on G2.com.