We've had a wonderful experience using Qualia for our title company. The platform is intuitive, efficient, and has streamlined many of our daily processes. The integrations with other tools and services make our workflow much simpler and help us manage transactions more efficiently.

One of the things I appreciate most is Qualia's exceptional customer support. Whether I need to speak with a live representative, request a tutorial, or attend a training class to better understand a feature, their team is always readily available and eager to help. Every interaction I've had has been positive—they are knowledgeable, patient, and genuinely committed to ensuring their users are successful.

I also appreciate that Qualia is constantly improving the platform with regular updates and new features. It's clear they listen to customer feedback and continue to invest in making the system even better.

I highly recommend Qualia to any title company looking for a reliable, user-friendly closing software backed by outstanding customer service. Review collected by and hosted on G2.com.

The platform is constantly improving, but it would be helpful if new updates included more in-app guidance for users. Review collected by and hosted on G2.com.

I like the ease of use and the fact that Qualia is browser-based, so I can access it from anywhere with a web browser. I also appreciate the support team; they're quick to respond and always looking for ways to improve. I've found it to be the best escrow program I've used out of the two I've tried over the last seven years. Qualia being browser-based means I don't need a VPN as long as I have internet, and it's really easy to use through Chrome, which is my preferred browser. I use the Connect feature a lot, which integrates with Microsoft Outlook, making it easy to upload documents or emails directly into Qualia. I also enjoy the auto draft emails that are specifically tailored to our team, which makes responding back to emails super convenient and quick. These features give me time back and reduce the need for additional steps, allowing me to access certain things directly from our file when responding to emails. This aspect is particularly nice because I'm getting time back throughout my day. Review collected by and hosted on G2.com.

One of the biggest pain points I have with Qualia is their accounting system. The ease of use is not as great as some of the other programs I've used. But they're constantly looking for ways to improve, and whenever I have an accounting issue, there's always someone to help me get it figured out. Another small issue is with document handling; it's a bit cumbersome to go into the folders to pull out and move documents. An easier way to move documents around would be nice. Review collected by and hosted on G2.com.

I really appreciate that the user interface of Qualia is very easy to use and learn, allowing my users to work fast without needing much training. The marketplace vendors are also very useful, enabling me to do many tasks like setting up notary appointments, getting payoffs, and accessing certain information on the file in a very easy and seamless way. Producing a commitment is very easy, and the initial setup of Qualia was also very easy. Review collected by and hosted on G2.com.

The main issue I have with Qualia is the lack of API access. They provide a read-only API, which means there's no way to interact with the software via API. This limitation is a bit of a drawback. Review collected by and hosted on G2.com.

Qualia has been a game-changer for our title operations. I really appreciate having everything I need in one platform instead of juggling multiple systems. From ordering lien searches and surveys to submitting title commitments to the underwriter, the entire process is streamlined and efficient.

One of my favorite features is the seamless FedEx integration for mail-away packages, which saves time and eliminates extra steps. Because the platform is cloud-based, I can easily access my files from anywhere, and the interface is intuitive enough that onboarding new team members is straightforward.

Overall, Qualia has made our workflow more organized, efficient, and user-friendly. It's a platform I'd recommend to any title company looking to simplify its processes and improve productivity. Review collected by and hosted on G2.com.

The only feature I miss is the remote online notarization (RON) integration. It would be great to see Qualia bring that back and offer a seamless experience for managing remote closings. Having recordings and related documents stored directly within Qualia would make it even easier to keep everything organized in one place and eliminate the need to switch between platforms. That enhancement would make an already strong product even better. Review collected by and hosted on G2.com.

Since we are paperless, having the entire file at your fingertips is so beneficial. Easy to review and upload the documents into the file. Can leave important notes in the file so anyone of my coworkers can go into the file to see exactly what is happening on the file at any time and any place. Worth every penny and more. Employees are more efficient. It is also a time saver. Review collected by and hosted on G2.com.

The only thing that I don't like about Qualia is that the buyer/seller's can change and add names to the file and when we are pulling the deed or the commitment we have to go back and try to figure out how a name was added to a file that we were not aware of. Review collected by and hosted on G2.com.

I really like how Qualia clears up many of the time-consuming and repetitive tasks in processing real estate transactions. It streamlines document review, helps identify missing information, and potential errors, and creates greater consistency across files. I appreciate the combination of efficiency with stronger quality control, which helps our team catch issues before they turn into bigger problems. It allows us to process files more quickly and consistently without sacrificing the level of service. Also, the initial setup of Qualia was very easy. Review collected by and hosted on G2.com.

As Qualia continues to evolve, some features could benefit from greater customization and more consistency in how information is identified and presented. When reviewing deeds, I'd like to see the results in the same order consistently, as the formatting sometimes changes with system improvements. Review collected by and hosted on G2.com.

It’s very easy to use. It offers clear, easy-to-follow tutorials, helpful customer support, and excellent customer service overall. Qualia had a representative to zoom meetings to walk me and my team through the software then we have online tutorials. It is super easy to use. Our team uses it all say everyday. Qualia had a representative to zoom meetings to walk me and my team through the software then we have online tutorials. It is super easy to use. Our team uses it all say everyday. Qualia had a representative to zoom meetings to walk me and my team through the software then we have online tutorials. It is super easy to use. Our team uses it all say everyday. Qualia had a representative to zoom meetings to walk me and my team through the software then we have online tutorials. It is super easy to use. Our team uses it all say everyday. Review collected by and hosted on G2.com.

Some of the available features require additional subscriptions, and those add-ons are very expensive—especially for a smaller firm. Review collected by and hosted on G2.com.

Very accessible report(s) generation. Helps keep track of all tasks related to closing. Easily tracks accounting related reporting and lookup of information. Can complete month end in 1/10 the time than previous software. Review collected by and hosted on G2.com.

Sometimes it is a little difficult on the user / buyer or seller - side. Older people or folks that are less computer savvy complain about having to complete the information, they don't understand how to get into it from the first email, etc. But that improved over time. Review collected by and hosted on G2.com.

What I like most about Qualia is how simple and efficient it makes everything. The software is genuinely easy to use, and integrating it into our workflow was straightforward. If you take the time to set it up properly from the start, everything just works seamlessly. Customer support has also been fantastic—any time I’ve run into a setup question or a glitch, they respond quickly and usually have an easy fix ready. I use Qualia every day and really appreciate all the features it offers. Review collected by and hosted on G2.com.

Honestly, I haven’t run into many problems—there are occasional minor glitches, but nothing major. There’s not much to dislike. Review collected by and hosted on G2.com.

The ability to enter information in a central location for closing purposes. Easy to find names and contact information as an example. Review collected by and hosted on G2.com.

You can't enter more than one tax parcel, especially if it's a refinancy. Qualia wants you to use their documents otherwise unless you have to have an IT degree it's so difficult to upload your own. The accounting section is a whole other ballgame of issues. Review collected by and hosted on G2.com.