--- title: SoftPro Reviews meta_title: 'SoftPro Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 26 reviews by the users' company size, role or industry to find out how SoftPro works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 26 scale: '5' date_modified: '2026-06-24' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # SoftPro Reviews **Vendor:** SoftPro **Category:** [Title Production Software](https://www.g2.com/categories/title-production) **Average Rating:** 4.6/5.0 **Total Reviews:** 26 ## About SoftPro SoftPro is the nation’s leading provider of closing, title and escrow software, with more than 14,000 customer sites and over 60,000 users nationwide. Offering an award-winning suite of products designed to increase volume and revenue, SoftPro delivers innovative technologies to streamline the closing process. SoftPro has been recognized by the American Business Awards every year since 2007 – winning awards for superior customer service, support and product development. To learn more about SoftPro or for a FREE software demo, visit www.softprocorp.com or call 800-848-0143. ## SoftPro Pros & Cons **What users like:** - Users find the **ease of navigation** in SoftPro enhances their workflow during file closings. (1 reviews) - Users find the **navigation ease** of SoftPro to be exceptional, enhancing their efficiency in closing files. (1 reviews) **What users dislike:** - Users find the **limited functionality** of SoftPro restrictive, especially with speed and order opening limitations. (1 reviews) - Users find the **slow performance** of SoftPro frustrating, wishing for faster processing and fewer limitations. (1 reviews) ## SoftPro Reviews ### 1. Friendly, Always-Helpful Support and Sales Team **Rating:** 5.0/5.0 stars **Reviewed by:** Tara G. | Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about SoftPro?** The people!! From support to Sales, everyone greets you with a smile and willingness to help! **What do you dislike about SoftPro?** It’s extremely powerful and robust, but that also means it can be difficult to train new users on it. **What problems is SoftPro solving and how is that benefiting you?** It offers automation features and the ability to streamline work processes, making day-to-day tasks more efficient. ### 2. Seamless Closings with Customizable Ease **Rating:** 4.5/5.0 stars **Reviewed by:** Rosemary T. | Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about SoftPro?** I really enjoy working with the SoftPro family. I like how easy it is to customize our user's experience and enhance the system to ensure a seamless closing for our buyers and sellers. It helps ensure that steps do not get missed during the closing process. The initial setup was extremely easy. We switched to SoftPro because it is a more robust system. **What do you dislike about SoftPro?** At times, there is slowness or lagging. **What problems is SoftPro solving and how is that benefiting you?** SoftPro creates a seamless closing experience that's user-friendly and adaptable, ensuring steps aren't missed in the process. ### 3. Very User-Friendly and Well-Organized for Our Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Skylar M. | Assistant Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about SoftPro?** It is very user friendly and organized for what we need **What do you dislike about SoftPro?** A lot of vendors do not or can not work with the integration **What problems is SoftPro solving and how is that benefiting you?** The organization has made it very easy for our escrow officers to complete what’s need in a timely manner in order to better our clients ### 4. SoftPro Saves Me So Much Time **Rating:** 5.0/5.0 stars **Reviewed by:** Paula P. | Title Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about SoftPro?** SoftPro saves me so much time! The staff is helpful **What do you dislike about SoftPro?** Tech support is too slow. Call back times are sometimes over a day **What problems is SoftPro solving and how is that benefiting you?** There will be a new integration that helps create lists for buyers & sellers ### 5. 360 + Smplifile: Once Set Up, It’s a Breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Cheri D. | Title Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about SoftPro?** I really like the 360. Especially with Smplifile. I feel like once you have it programed to your needs... its a breeze. **What do you dislike about SoftPro?** Probably the formulas... confusing to me **What problems is SoftPro solving and how is that benefiting you?** Nothing at this time ### 6. Outstanding Customization Flexibility for Client Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Mandy L. | Business Analyst / SoftPro Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about SoftPro?** The customization flexibility really lets you drive the software for the clients use **What do you dislike about SoftPro?** Automation is not true automation. Having to save and exit for the ghost user to complete the automation activity. **What problems is SoftPro solving and how is that benefiting you?** Tasking and a healthy workflow has made it possible to leverage Power BI to improve productivity and efficiency ### 7. Easy to Use, Powerful Automations and Formulas for Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about SoftPro?** Ease of use and ability to create efficiencies with automations and formulas. **What do you dislike about SoftPro?** IF I had to pick something it’d be that sometimes it’s Softpro’s way or the highway. But at the same time there is value in that. **What problems is SoftPro solving and how is that benefiting you?** Improving transactional flow by cutting out unnecessary steps. ### 8. SoftPro Integrates All Aspects of the Business Seamlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Mia K. | Senior Closing Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about SoftPro?** The best thing about SoftPro is being able to integrate all aspects of the business. **What do you dislike about SoftPro?** I dislike when SoftPro crashes and does not automatically save what I am working on. **What problems is SoftPro solving and how is that benefiting you?** SoftPro keeps adding things to benefit the way our business operates. ### 9. Powerful Formula Customization That Fits Our Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about SoftPro?** The ability to customize the system with formulas **What do you dislike about SoftPro?** I’ll let you know when I find something. **What problems is SoftPro solving and how is that benefiting you?** Making tasking powerful so that file status items are automatically kept up to date as users are in their normal workflow ### 10. Customizable, but IT Issues Are Hard to Get Addressed **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about SoftPro?** I like that it is customizable and our implementation person was super helpful **What do you dislike about SoftPro?** We have trouble with IT and find it hard to get our issues addressed **What problems is SoftPro solving and how is that benefiting you?** Helps us track tasks and organize workload for staff ### 11. AVP Director of Financial Services Multiple Integrations and a Friendly, Professional Team **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer V. | AVP director of Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about SoftPro?** The multiple integrations and the people are so professional and friendly **What do you dislike about SoftPro?** Struggle with older versions and support for older versions like standard **What problems is SoftPro solving and how is that benefiting you?** Banking and funding integration is emerging and making workflows more streamlined ### 12. Closing Agent **Rating:** 5.0/5.0 stars **Reviewed by:** Genelle C. | Operational Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about SoftPro?** The multiple Tools and services it provides! **What do you dislike about SoftPro?** Support process that you can’t speak to anyone when you call and have to wait for call back. **What problems is SoftPro solving and how is that benefiting you?** Efficiency of our business ### 13. Softpro Support Is Consistently the Best **Rating:** 5.0/5.0 stars **Reviewed by:** Cassy M. | Product Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about SoftPro?** The support provided by Softpro has consistently been the best. **What do you dislike about SoftPro?** I would love to see Softpro become web based **What problems is SoftPro solving and how is that benefiting you?** It's the best option for title and escrow business ### 14. Very Easy to Navigate for Closing Files **Rating:** 5.0/5.0 stars **Reviewed by:** Megan C. | Escrow Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about SoftPro?** It's very easy to navigate when working on files for closing. **What do you dislike about SoftPro?** I wish the software were faster, because it can feel slow at times. I also wish it allowed you to open more than five orders at once, since the current limit can be restrictive. **What problems is SoftPro solving and how is that benefiting you?** It makes things less congested. They are way more organized. Softpro is a great system! ### 15. Select’s Automation Is a Big Upgrade Over the Enterprise Version **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about SoftPro?** Started using Select about a year ago and love the automation compared to Enterprise version we used. **What do you dislike about SoftPro?** I’m still learning and I currently don’t see any downsides. **What problems is SoftPro solving and how is that benefiting you?** The automation is key and helps with less manual inputting. ### 16. Everything in One Place with Powerful Automations and Worklists **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about SoftPro?** Everything in one place. Automations and worklists. **What do you dislike about SoftPro?** Not being able to sort tasks by columns. **What problems is SoftPro solving and how is that benefiting you?** Workflow is much easier with workflow, and keeping everything in one place. ### 17. Accuracy Speed And Control Improver Over Every Phase Of Your Process **Rating:** 4.5/5.0 stars **Reviewed by:** Yadira J. | Software Engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2024 **What do you like best about SoftPro?** Minimal installation effort and training is required. It helps in accounting. You're able to manage and reconcile one or multiple trust accounts. The ability to create custom documents in Microsoft word and import as soft pro merge documents. **What do you dislike about SoftPro?** It is a useful software but there is room for expansion in matters customer assistance and integration. **What problems is SoftPro solving and how is that benefiting you?** The features are best and they fit my current needs and even surpasses them. It improves accuracy speed and control over every phase of my process. It is able to manage and reconcile one or multiple trust accounts. It makes 1099-s submissions more efficient. ### 18. Softpro ia a great software system **Rating:** 4.0/5.0 stars **Reviewed by:** Amy N. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2023 **What do you like best about SoftPro?** SoftPro is a very useful system for our real estate closing and title needs. It is quite beneficial to our industry. I've used it for years until the switch to Qualia. **What do you dislike about SoftPro?** It is not designed to be able to do everything in one portal. Although it is wonderful for creating our documents, entering the figures and disbursing deals, we have to use a separate service to store our digital files in order to be a paperless environment. **What problems is SoftPro solving and how is that benefiting you?** I am not sure. I haven't used it as primary software in about 6 years. ### 19. Switching to Softpro completely changed my day to day life for the better. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2022 **What do you like best about SoftPro?** Softpro is extremely user-friendly. My favorite part is all of the programs that are integrated into softpro. I only have to fill out information one time, and it is seamlessly transferred to other pages. This makes processing so much quicker. When I print documents, if I need to adjust anything, I just click a hyperlink, and it takes me back to the file to adjust and updates automatically. **What do you dislike about SoftPro?** Getting the cd to balance with the register can be challenging at times, for example, if a lender credits part of the buyer fees. **What problems is SoftPro solving and how is that benefiting you?** Softpro streamlined a few of our processors, saving 5-15 minutes of processing per file. This difference is huge in busy months. Printing documents, preparing closing protection letters, prepping fedex labels are all so quick and easy. ### 20. over all a good experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2022 **What do you like best about SoftPro?** the ability to process a file almost completely online. **What do you dislike about SoftPro?** Glitches, it takes time to make any changes. **What problems is SoftPro solving and how is that benefiting you?** I love that I do not need a paper file. ### 21. Favorite Development Tools Provider **Rating:** 4.0/5.0 stars **Reviewed by:** Yogesh D. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2021 **What do you like best about SoftPro?** Provide the best platform to use for business. Engage less time to develop, And work efficiency is better than others. **What do you dislike about SoftPro?** Some developers did not work independently. So It will help him for self and professional growth. **Recommendations to others considering SoftPro:** You have to journey to this platform to understand the value of that product. **What problems is SoftPro solving and how is that benefiting you?** SoftPro provides the resource which I need to develop my tools. ### 22. Softpro is the future **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2022 **What do you like best about SoftPro?** accessibility of being in one file and moving to another without closing out the file. **What do you dislike about SoftPro?** sometimes it can be buggy and give errors. **What problems is SoftPro solving and how is that benefiting you?** to move quickly and hop in and out of files without any stress. Productivity is up. ### 23. New user **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2022 **What do you like best about SoftPro?** Easy search engine. You can easily search up using a property address and file number. **What do you dislike about SoftPro?** You cannot search up using names easily. **What problems is SoftPro solving and how is that benefiting you?** Since I am a new user, the only way I am using softpro is to look up files and direct them to their designated file processor or officer. ### 24. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Diane T. | Litigation Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2019 **What do you like best about SoftPro?** the ease of use, able to keep all of our files in one program; reports are very detailed, makes it easy to reconcile and file reports with state bar **What do you dislike about SoftPro?** too easy to delete files; too easy to change files **Recommendations to others considering SoftPro:** easy to use; good reports **What problems is SoftPro solving and how is that benefiting you?** keeping trust accounts balanced and compliance with NC BAR rules ### 25. I enjoy using this program **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2019 **What do you like best about SoftPro?** It is a pretty easy program to use. Easy to navigate. Self explanatory for the most part. **What do you dislike about SoftPro?** I am not sure that I have found anything that is not helpful or useful about soft pro. **Recommendations to others considering SoftPro:** none **What problems is SoftPro solving and how is that benefiting you?** I am solving clients problems by having this easy to use program to help myself. ### 26. Helpful **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2019 **What do you like best about SoftPro?** The ease of use is great, we use it every time we enter data **What do you dislike about SoftPro?** I do not understand the workings behind it, so I do not know if I dislike anything specifically... **Recommendations to others considering SoftPro:** This software allows a business to access important data very easily. It keeps each data set separated by specific job numbers and may be accessed by the numbers or other important information. **What problems is SoftPro solving and how is that benefiting you?** I am not having specific problems, the benefits are convenience and efficiency ## SoftPro Discussions - [How can I learn more about the functionality of this platform?](https://www.g2.com/discussions/how-can-i-learn-more-about-the-functionality-of-this-platform) - 1 upvote - [View SoftPro pricing details and edition comparison](https://www.g2.com/products/softprocorp-softpro/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-26+12%3A35%3A44+-0500&secure%5Bsession_id%5D=cb7e31e4-d9e7-4f4c-84d0-34949a4e1157&secure%5Btoken%5D=ac0659c450c4fe3f9cacc791d4b3ac5449e2fdce4fc541e36a5445e2e8ff8c81&format=llm_user) ## SoftPro Integrations - [CertifID](https://www.g2.com/products/certifid/reviews) - [RynohLive](https://www.g2.com/products/rynohlive/reviews) ## SoftPro Features **Administrative** - E-Signature Capabilities - Document Management - Contact Management **Platform Functionality** - Document Management - Document Preview - E-Signature Capabilities - Communication **Operational** - Contract Management - Communication Tools - Transaction Management - Mobile App - Opportunity Tracking - Agent Monitoring **Task Management** - Automation - Integration **Operational** - Transaction Management - MobileApp ## Top SoftPro Alternatives - [Qualia](https://www.g2.com/products/qualia/reviews) - 4.7/5.0 (338 reviews) - [BoldTrail](https://www.g2.com/products/boldtrail/reviews) - 4.5/5.0 (1,480 reviews) - [BoomTown](https://www.g2.com/products/boomtown/reviews) - 4.7/5.0 (564 reviews)