The people!! From support to Sales, everyone greets you with a smile and willingness to help! Review collected by and hosted on G2.com.
It’s extremely powerful and robust, but that also means it can be difficult to train new users on it. Review collected by and hosted on G2.com.
I really enjoy working with the SoftPro family. I like how easy it is to customize our user's experience and enhance the system to ensure a seamless closing for our buyers and sellers. It helps ensure that steps do not get missed during the closing process. The initial setup was extremely easy. We switched to SoftPro because it is a more robust system. Review collected by and hosted on G2.com.
At times, there is slowness or lagging. Review collected by and hosted on G2.com.
It is very user friendly and organized for what we need Review collected by and hosted on G2.com.
A lot of vendors do not or can not work with the integration Review collected by and hosted on G2.com.
SoftPro saves me so much time! The staff is helpful Review collected by and hosted on G2.com.
Tech support is too slow. Call back times are sometimes over a day Review collected by and hosted on G2.com.
I really like the 360. Especially with Smplifile. I feel like once you have it programed to your needs... its a breeze. Review collected by and hosted on G2.com.
Probably the formulas... confusing to me Review collected by and hosted on G2.com.
The customization flexibility really lets you drive the software for the clients use Review collected by and hosted on G2.com.
Automation is not true automation. Having to save and exit for the ghost user to complete the automation activity. Review collected by and hosted on G2.com.
Ease of use and ability to create efficiencies with automations and formulas. Review collected by and hosted on G2.com.
IF I had to pick something it’d be that sometimes it’s Softpro’s way or the highway. But at the same time there is value in that. Review collected by and hosted on G2.com.
The best thing about SoftPro is being able to integrate all aspects of the business. Review collected by and hosted on G2.com.
I dislike when SoftPro crashes and does not automatically save what I am working on. Review collected by and hosted on G2.com.
The ability to customize the system with formulas Review collected by and hosted on G2.com.
I’ll let you know when I find something. Review collected by and hosted on G2.com.
I like that it is customizable and our implementation person was super helpful Review collected by and hosted on G2.com.
We have trouble with IT and find it hard to get our issues addressed Review collected by and hosted on G2.com.
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