Qmarkets Impact-Driven Innovation Software Reviews & Product Details

I like the simple style of the graphics of Qmarkets Impact-Driven Innovation Software. It helps me easily find the things I'm looking for and makes everything much simpler to analyze and visualize. Review collected by and hosted on G2.com.

I like everything, there is nothing I don't like Review collected by and hosted on G2.com.

I have used and implemented several different idea management platforms and QMarkets has impressed me with how easy it has been to integrate, launch and use. I really like the level of Customer care that is available throughout go-live preparation and ongoing post-go-live. Our Customer Success Manager is always on hand to share best practices, help us navigate new admin tasks and help us get the best out of the platform - this is something that I have not experienced with other platforms.

The platform is fully customisable and allows our idea to execution process to be mirrored in the platform. The platform can also be branded heavily so it reflects our organisation branding closely - it looks like our platform and not a third party app. The level of customisation does require time and effort to learn and navigate, but the rewards are worth it. Our customer success manager is always on hand to help us with anything new.

Our employees have been able to dive straight in and ideate and engage - we're very happy with the outcomes so far. Review collected by and hosted on G2.com.

It is hard so early on to identify any shortcomings. The level of customisation is both a pro and a con, but it's one I'm prepared to live with. We have required support to customise and configure some elements of the platform, and this has required time to make sure we do it right, but the results are worth it. Review collected by and hosted on G2.com.

The QMarkets platform has a very powerful backend that enables us to customize and configure campaigns as needed. I haven't come across a use case yet that we haven't been able to support. Review collected by and hosted on G2.com.

The UI could be more intuitive and enable more formatting for clients that want it. Their modes for team formation and idea collaboration could also be stronger. Review collected by and hosted on G2.com.

Unlike other innovations management tools you can automate all reoccuring tasks like sending E-Mail reminders, changes of an idea from one phase to another or communication with a jury.

This way it is possible to prepare several campaigns in advance and have the peace of mind that the stage-gate process is followed automatically. As an innovation manager you can then concentrate on the task of generating engagement within the innovators which tends to get neglected if too much effort goes into keeping the process going. The automation therefore improves the quality of the campaigns signficantly. Review collected by and hosted on G2.com.

With a dynamic tool and automation comes complexity during setup. It takes therefore quite a bit of time in the beginning until everything is working as intended. During this setup time I got a lot of help from my account manager to get all parameters set to my liking. Review collected by and hosted on G2.com.

The customer-centricity of Qmarkets, since they are really helping their customer to find a solutions to their problems, providing fast and meaningful replies. Furthermore, the management of the tickets when finding bugs are excellently managed and fastly solved. Review collected by and hosted on G2.com.

Sometimes the platform is too rigid, therefore a customized solution needs to be found. Besides, in the beginning, the setup at admin level might be challenging, but after some adjustment time, the process will ease. Lastly, the IT implementation might have been handled slightly better, with a clear framework from the beginning, from both the parts involved, Philip Morris included. Review collected by and hosted on G2.com.

The Qmarkets suite is extremely customizable, everything from the colors and layout of the home page to the entire idea management pipeline can be changed.

The entire idea review process can be tailored to the needs of the customer organisation, including putting in any number of review stages, creating custom email notifications, creating multiple levels of categorization (on the platform-level, on the campaign-level, based on user data like the department a user belongs to, etc.).

Having an idea management process that is tailored to the specific organisation's corporate hierarchy is really important because it ensures that ideas will actually get seen and reviewed. The system adapts to the existing organisational hierarchy, rather than the organisation having to adapt to the system. This is essential because it means that the process is mostly automated, so ideas will always be funneled to the right people who need to review them (team leaders, HR, Marketing, etc.) at every stage of the process. Review collected by and hosted on G2.com.

The downside of everything being very customizable is that you will likely require some tutorials to learn how to navigate all of the menus and options. Luckily, the Qmarkets team is very supportive with extensive training during the onboarding process, and they'll teach you how to customize the platform through an online video chat. Review collected by and hosted on G2.com.

Qmarkets’ products can be implemented stand-alone or integrated together as subsystems within a unified platform. It covers almost all the possible scenarios which can happen in the cycle of ideation to innovation to its commercialization. Qmarket portal provides a lot of features and flexibility to customize it to organisation requirements.

The response time of Qmarket team for resolving the issues is commendable. Almost all the time team was able to resolve the problem within short duration of time.

New features like having two-tier of review committee have made the product more user-friendly and robust. Review collected by and hosted on G2.com.

Personally faced many issues after the system up-gradation took place.

I am sure there will be a dedicated testing team assigned to test the product but my suggestion is to please test the new version completely considering all the possible scenarios user will face before launching or upgrading the old version.

The feature for attaching similar ideas should be improved it is limited by the fact that you can only attach the idea as a parent. Also, multiple relation hierarchy feature while attaching is not visible: If I make child idea as parent idea for some another idea then ideally in the grandparent idea child and grandchild idea should be visible. Similarly, child idea should show all 1st and 2nd level relation with other ideas. Review collected by and hosted on G2.com.

Superbly technological aspects as well as wise production. Qmarkets are dedicated to customers, versatile and sensitive with regard to complicated changes. Review collected by and hosted on G2.com.

Without the support service, certain settings can not be changed. Certain sections are included in the website and can be changed. The news section is not readable to external users. Too much of its capacity is growing. Review collected by and hosted on G2.com.

The platform is easy to customize, and Qmarkets is able to support items beyond sysadmin control. Review collected by and hosted on G2.com.

The most difficult challenge for us has been cultural integration of system use for our teammates, but Qmarkets has provided support in this area as well. Review collected by and hosted on G2.com.

We had contact with Erez. He was very helpfull with helping us. The platform has a lot of specifications and options to configure your own proces Review collected by and hosted on G2.com.

We needed to configure everything, it takes a lot of time to get to know the system and adjust it to your own processes. The translations were bad, we could not trust on the translations, so took a lot of time to get the platform totally in Dutch. Review collected by and hosted on G2.com.