QGenda Advanced Scheduling for Providers Reviews & Product Details

I really appreciate the amount of help that QGenda Administrators are willing to give while we are building out our schedules. The teams we work with are very helpful, insightful, and willing to help us improve our process. Review collected by and hosted on G2.com.

Complexity is sometimes difficult, as well as the server outages that seem to occur at poor times. Review collected by and hosted on G2.com.

It's really easy to navigate within the software. The customer support team is very friendly and willing to help. We use Qgenda on a daily basis. Review collected by and hosted on G2.com.

The only complaints I've received is how you have to do the swap function now. Years ago, there was a swap button just like there's the request button to make your requests. Review collected by and hosted on G2.com.

The ability to tie shift compensation to individual schedules Review collected by and hosted on G2.com.

At times it's difficult to ensure the QGenda support team understands exactly what we need them to do on our behalf Review collected by and hosted on G2.com.

Ability to customize and make scheduling efficient for the company. Review collected by and hosted on G2.com.

What is helpful is when I have questions about the features, I can search them easily for answers as well as calling the customer services. Review collected by and hosted on G2.com.

I like that it's a web based platform that has an app as well. Review collected by and hosted on G2.com.

the software isn't able to handle more complicated organizations that operates at various locations. the onboarding team was unrealistic about the limitations of their software. Review collected by and hosted on G2.com.

There were no upsides or good qualities. Review collected by and hosted on G2.com.

I'm quite dissatisfied that they promised that the software could do something it could not. Review collected by and hosted on G2.com.

QGenda has provided online schedule access to our physicians and advanced practitioners as well as all outside locations that need to know who is available to take care of patients in the 14 locations we serve. It integrates with Outlook so calendars are synched and overlaps don't occur. There is mobility, as well as a website that stays logged in so that end users can take advantage of looking at the schedule whenever needed. We have a complex algorithm that assists with keeping our schedules fair amongst our providers. Reports are easy to run, save and use. Review collected by and hosted on G2.com.

Changes in scheduling sometimes require assistance with a programmer to meet the complex algorithm, however the programmers are very knowledgeable and there are many self-service tools that may be referenced to update simple changes via self service. Review collected by and hosted on G2.com.

Visibility & messaging on our phones, auto-scheduling and prioritization of tasks, work pattern implementation and publishing, click/drag/copy/paste, categorizing and waitlisting options, color schemes, ...there's honestly a lot to like! Review collected by and hosted on G2.com.

-Needs group messaging build -more intuitive naming of options, settings, functions so that Admin understand and not just Qgenda employees -probably need to offer a platform specific for lab staff than for pathologists-- we're not "providers" -"notes" on the App should be backlit or something colorful to ensure folks can see they have notation on their assignments Review collected by and hosted on G2.com.

Customer service is outstanding - responsive and accurate. We use the Schedule - Timecard - Compensation and it has streamlined the organization in a very positive way. Review collected by and hosted on G2.com.

There is not anything that I dislike at this time. We are actually looking at the physician onboarding module and it seems very impressive. Because the service, product and accuracy of the product has been so good, I would look at any product they produce in the future and consider it if it works for this medical practice. Review collected by and hosted on G2.com.

The cleanliness of the schedule and easy access to how to do different functions. Review collected by and hosted on G2.com.

I do not like the fact that you can not request time off if the schedule has already been made. I would like to see faculty being able to request time off even though the schedule is already made. Review collected by and hosted on G2.com.