I love how easy it is to customize the software to fit my individual requirments. The updates for the software to are easy to understand and adapt to. Review collected by and hosted on G2.com.
The software takes a while to load when calculations are apart of the worksheet. Review collected by and hosted on G2.com.
The onboarding experience was in-depth and gave us the knowledge to expand our testing menu quickly. Account managers & customer support have been very attentive to our questions. Finally, the Qbench platform is very customizable for different use cases and scaled with us as our lab complexity increased. Review collected by and hosted on G2.com.
With lots of customization options comes complexity and learning how to configure more advanced features properly can take some time and/or support requests. Review collected by and hosted on G2.com.
Very versatile amenable to modifications and very user-friendly Review collected by and hosted on G2.com.
not much comes to mind that I can stay I dislike Qbench. Review collected by and hosted on G2.com.
Qbench allows for easy organization and quick searches of laboratory samples. The worksheets streamline the process of transferring data and creating reports. Review collected by and hosted on G2.com.
The search engine requires very specific information to function and does not allow for shortcutting search terms. Our clients sometimes have trouble with test selection when using the Qbench portal. Review collected by and hosted on G2.com.
Pages are concise and easily viewable. Very customizable. Customer support has been fantastic. Review collected by and hosted on G2.com.
Was initially slow at first, but has been improved. Doesn't look very nice when I have to use it on my phone if I'm not in the office with a computer. Review collected by and hosted on G2.com.
Minimum learning, great customer support. Review collected by and hosted on G2.com.
It slows down a bit at certain times of the day due to many users accessing the platform at the same time. Review collected by and hosted on G2.com.
Elegantly combines many different critical functions of a lab, including ordering, data recording, reporting to customers, equipment tracking, etc. Very helpful technical support team. Review collected by and hosted on G2.com.
Switching between the Excel commands I am used to and the slightly different commands in the built-in spreadsheet commands can be a little confusing at first. Review collected by and hosted on G2.com.
The ease of searching for a sample without knowing the generated number; search using client information, description of product, date received, date due, and etc. Review collected by and hosted on G2.com.
The server speeds or processing is a little slow. Also having to navigate through multiple links/ tabs to find or edit worksheets make using QBench tiring and redundant. Review collected by and hosted on G2.com.
What I love most about qBench is not only is it absolutely flexible and customizable, but they give you the ability to control this yourself or to use their expertise. It has been a great fit for our lab and it only continues to improve. Review collected by and hosted on G2.com.
There is not much that I don't like. Sometimes I wish the filtering system was a little more robust, but they are constantly taking customer feedback and implementing improvements on a regular basis. Considering that I can't ask for much more. Review collected by and hosted on G2.com.
The search function is fast. The filtering function works okay. Review collected by and hosted on G2.com.
Very limited function in generate reports. Sometimes extremely slow, waiting for buffering, the circle of death. Too many tabs to select to get there where you need to go. The cell on the sample description does not grow with the size of the content. Review collected by and hosted on G2.com.
Pricing provided by QBench.
