What stands out most is the QBench team itself. From our first sales call through implementation and ongoing support, they’ve been incredibly responsive, patient, and genuinely invested in helping us succeed. They even built new features based directly on our requests — which says a lot about their commitment to their customers. The platform is modern, flexible, and intuitive, covering all the functionality our lab needs while remaining easy to adapt as we grow.
QBench has been instrumental for out lab, allowing us to generate custom protocols and reports with a sleek and modern user interface. The filter tools are excellent, and creating custom fields is a breeze. The report templates and automations are also extremely easy to configure and modify.
October 2025 update: Since launching, QBench has continued to maintain their excellent customer service, helping us further the reporting capabilities of our lab and track KPI's relating our day-to-day operations.
QBench is a cloud-based Laboratory Information Management System (LIMS) that enables labs to streamline their entire testing workflow, from sample receiving to automated results reporting.
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