QBench Reviews & Product Details

The ease of use and the adaptability for the end user like myself to familiarize with navigating and using the software. The robust software and the capabilities QBench offers in their software is first to known. Learning how to use the software from the beginning was seamless. Teaching my colleagues how to use the software was easy with limited computer knowledge found it easy to navigate and input all our test samples and results. The ease of tracking and traceability was what sold me on Qbench versus other QMS software offered in today's market. Review collected by and hosted on G2.com.

There is no downside. Only suggestion is if they made the Qbench app based in the future would make this software stand out from the rest and allow my team to use this software on the fly and while working on our production floor to input data more efficiently. Review collected by and hosted on G2.com.

Ease of use for laboratory technicians and customers Review collected by and hosted on G2.com.

Some glitches, usually small issues, but they generally get resolved quickly. Review collected by and hosted on G2.com.

The simplicity of use when uploading results to clients. Review collected by and hosted on G2.com.

There are occasional glitches which disrupt our workflow. Review collected by and hosted on G2.com.

Ability to make changes on the fly in house Review collected by and hosted on G2.com.

Some standard features offered in most third party food labs are not currently part of the system Review collected by and hosted on G2.com.

The program is easy to use once you learn it. The customer support is fantastic. Ashley has been amazing helping us through the entire process. All of our questions and concerns are addressed in a professional and timely manner. We are very happy with the service. Review collected by and hosted on G2.com.

I would like to be able to streamline releasing results without having to click so many things. Review collected by and hosted on G2.com.

The flexibility is amazing. We were able to dial it into our process in a short amount of time and quickly see a path to implementation. The team have been great to work with, helping us figure everything out and readily available for any questions. It is a very capable piece of software, and they are updated it with new features and added value continually. Review collected by and hosted on G2.com.

There is a learning curve. Prior experience with Excel or VBA greatly helps with the type of mindset necessary to fully utilize the strengths of the software. If your process is already well documented, they can help you implement it, reducing the workload administrators. Review collected by and hosted on G2.com.

The many features of QBench allow for ease of information organization and retrieval. There is an abundance of features which can be utilized for nearly any systemic requirements. Review collected by and hosted on G2.com.

There is little direction when organizing the features of QBench. Our organization has not been able to utilize the features QBench provides due to a lack of training/direction. Greater customer support and training would greatly assist with our partnership. Review collected by and hosted on G2.com.

We've been working with QBench for about 8 years now. QBench is a modern, modular, and highly customizable LIMS, that provides our laboratory the flexibility to keep up with the ever-changing requirements placed on us by regulatory bodies and our customers. Its APIs are robust, the customer service team is local/responsive, and the cost structure is reasonable/scalable. Review collected by and hosted on G2.com.

Some of the custom development we perform takes longer than we would like, but overall we are very happy with their service. Review collected by and hosted on G2.com.

It is a user-friendly platform, we can quickly access an order or sample with no difficulty. We can make changes and update reports easily. I love the option that customers are able to track their samples in real-time, creating visibility. Review collected by and hosted on G2.com.

I can't think of anything I dislike about QBench. Review collected by and hosted on G2.com.

The ability for our lab to create new worksheets, adapt code for new trials, export data simply Review collected by and hosted on G2.com.

The written materials to explain how to do new things such as batching are not easy to follow, so we end up spending days of trial and error to get things to work.

we use it for biobank locations and the search of locations is slow and inefficient and you can have more than one sample saved in the location with no notification that that has happened. This is a big issue for us. Review collected by and hosted on G2.com.