--- title: QBench Reviews meta_title: 'QBench Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 149 reviews by the users' company size, role or industry to find out how QBench works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 149 scale: '5' date_modified: '2026-07-30' parent_category: name: Laboratory url: https://www.g2.com/categories/laboratory --- # QBench Reviews **Vendor:** QBench **Category:** [LIMS Software](https://www.g2.com/categories/lims) **Average Rating:** 4.6/5.0 **Total Reviews:** 149 ## About QBench Labs deserve more than just another LIMS. They need a complete operating system for modern laboratory operations. QBench delivers exactly that – transforming how labs handle everything from order placement to sample processing to automated reporting. Think of QBench as your lab's operating system. Simple. Powerful. Adaptable. While other LIMS solutions force labs into rigid structures with heavy custom code and vendor dependency, QBench flows with your needs. It bends. It adapts. And when your processes evolve, QBench evolves with you. Here's what sets QBench apart: First, it adapts to your secret sauce. Every lab has its own distinct workflow, its own rhythm. QBench honors that uniqueness by offering unparalleled configurability. You shape the workflows. You define the data fields. You stitch together the automations. And through it all, QBench's team of former bench scientists works alongside you, offering expert guidance and value-added workflow suggestions. Next, it automates the tedious parts of lab work. Through its file parsers and robust API, QBench connects seamlessly with your existing instruments and systems, creating a unified ecosystem where data flows automatically. No manual data entry. No transcription errors. Reliable automation that lets your team focus on what truly matters: the science. Finally, QBench brings everything together in one powerful platform. Track inventory in real time. Give clients instant access to their results through a dedicated portal. Generate insights through built-in analytics. And maintain the highest quality standards with an integrated Quality Management System (QMS) that keeps you audit-ready, always. QBench empowers laboratories to work smarter. It's cloud-based, so you're always connected. It's secure, so your data stays protected. And it's constantly evolving, just like the science it supports. ## QBench Pros & Cons **What users like:** - Users appreciate the **ease of use** of QBench, finding it simple to navigate and modify searches effectively. (31 reviews) - Users praise the **extensive customization options** of QBench, allowing tailored solutions that meet their specific needs. (25 reviews) - Users value the **excellent customer support** from QBench, appreciating their responsiveness and collaborative approach to solutions. (20 reviews) - Users commend the **responsive and invested support** from the QBench team, enhancing their overall experience and success. (14 reviews) - Users love the **flexibility** of QBench, allowing easy customization to meet individual lab requirements and preferences. (14 reviews) - Users praise the **modern and user-friendly interface** of QBench, enhancing lab efficiency and usability. (13 reviews) - Configuration Ease (8 reviews) - Functionality (6 reviews) - Customizability (5 reviews) - Data Management (5 reviews) **What users dislike:** - Users experience **slow performance** with QBench, facing delays and buffering that hinder their workflow efficiency. (12 reviews) - Users find **customization difficult** , especially for reporting, which complicates high-volume workflows and automation efforts. (8 reviews) - Users find the **learning curve steep** , as mastering QBench features and navigation can feel overwhelming and time-consuming. (7 reviews) - Users find that QBench offers **limited customization** , impacting the ease of adapting it to specific workflows. (7 reviews) - Users find **difficult usability** in QBench, noting a steep learning curve before comfortable customization can be achieved. (6 reviews) - Users experience **navigation difficulty** with QBench due to multiple tabs and slow loading times, complicating their tasks. (6 reviews) - Steep Learning Curve (6 reviews) - Limited Functionality (5 reviews) - Users note the **missing features** in QBench, though updates and improvements are consistently made to address these gaps. (5 reviews) - User Difficulty (5 reviews) ## QBench Reviews ### 1. Love the system! **Rating:** 4.5/5.0 stars **Reviewed by:** Nick C. | Lab Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2022 **What do you like best about QBench?** The system is very customizable. If you can imagine it, you can develop it on QBench. The customer support is helpful and responsive. The team is willing to work with you to develop new features. The addition of automations was a great addition. **What do you dislike about QBench?** Sometimes it is difficult to understand the vocabulary for all the different levels of QBench. Also, since the system is so customizable you really need to know what you want. **What problems is QBench solving and how is that benefiting you?** QBench is our laboratory's clinical LIMS system. We also use QBench to manage our equipment maintance program and our laboratory inventory. **Official Response from Nicholas Evans:** > Thank you for your valuable feedback, Nick! We're thrilled to hear you find our customer support helpful and responsive. ### 2. QBench has allowed us to customize many aspects to acheive max efficiency **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about QBench?** The ability to customize most aspects has been very beneficial for us. From simple things like adding fields at the test and sample level to larger things like automations for file parsers and linking to third pary sites. **What do you dislike about QBench?** At the moment one of the main issues is speed overall (page loading, search capability, file parsing, etc). The search capability is great, but it's slow and cumbersome. It can be improved by having a nested filter that displays results as filter criteria are input. **What problems is QBench solving and how is that benefiting you?** Mainly efficiency in managing samples from intake, to prep, to analysis and to final report output. ### 3. Extremely flexible platform that continues to grow with its users **Rating:** 4.5/5.0 stars **Reviewed by:** Nick W. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about QBench?** QBench has 3 key advantages over other similar Laboratory Info Management Systems (LIMS) on the market. 1) It is very cost effective, with tiered pricing that scales up as the platform users scale with additional modules for purchase, similar to other SaaS products. Many competitive LIMS on the market have a large upfront fixed cost, structured like large equipment sales. 2) The platform itself is extremely open. I am able to access all of my data via API and trigger external automations and analytics that are unique to my team's needs through an SNS queue with notifications managed by QBench. Additionally, the web portal offers both low/no-code solutions for a typical use case, but allows advanced users to write Jinja templates with embedded JS to build on the base platform. You can use their base test calculation worksheets for any application from a simple log or spreadsheet to theoretically serving an embedded SPA. 3) The engineering team is extremely responsive and lays out a clear path of priorities w.r.t. feature development. They are very receptive to new ideas and want to learn what the common and uncommon use cases and pain points are with the current system. The system truly has grown with the userbase as new features and modules are added on an ongoing basis. **What do you dislike about QBench?** Some of the modules such as inventory, invoicing, and QMS are loosely built out. They exist and they work for their main purpose, but I'll sometimes find that the API isn't fully connected to these features, or that once you get into the API, their structure is a little confusing. Again, engineering is quick to work with us on any issues where a module isn't doing what it should. The low/no-code space is a very recent development for QBench, and it can be somewhat cumbersome. At the end of the day, the JSON on the backend is exactly the same whether you use Jinja or the no-code worksheets, but I find that the setup for the no-code structure often isn't worth the hassle. With the right setup, what takes 15 min in a Jinja/JS worksheet environment can take hours in the no-code environments. **What problems is QBench solving and how is that benefiting you?** QBench allows us to digitize our entire lab operations and the QBench team is consistently improving on the base product to allow more integrations and improve ease of use for typical cases. Our team is excited to see what new developments we can take advantage of and further automate our processes while improving QA by eliminating hand-recorded data. ### 4. An excellent tool with many capabilities **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about QBench?** The ability to configure parameters based on specific needs of our company and make updates as the use cases evolve. The training for our team was thorough and made it easy to implement. Qbench provided frequent support and answered our questions in a timely manner. **What do you dislike about QBench?** The ability to configure so many parameters in Qbench makes it difficult to navigate and learn how to use all fo the features effectively. Especially if you do not need all of the functions. **What problems is QBench solving and how is that benefiting you?** Managing inventory and tracking changes across inventory. It is also helpful in tracking required tests and assigning roles. ### 5. End user of Qbench **Rating:** 4.5/5.0 stars **Reviewed by:** Kevin N. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about QBench?** The software is intuitive enough and not clogged with features that we have no use for. It is snappy and loading times are good **What do you dislike about QBench?** There is some workflow that is clunky to traverse but nothing that doesnt have an alternative work around. **What problems is QBench solving and how is that benefiting you?** Qbench makes managing large sets of data easy and give good oversight on order/sample activity. ### 6. lead Tech **Rating:** 4.5/5.0 stars **Reviewed by:** Nicole L. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about QBench?** What I like best about Qbench is you can save everything in the batch. It has your name on it and title! **What do you dislike about QBench?** What I Dislike about Qbench is all the updates **What problems is QBench solving and how is that benefiting you?** I like you can call support and they walk you throught it. very big help ### 7. LIMS improvements! **Rating:** 5.0/5.0 stars **Reviewed by:** Adrian R. | Laboratory Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about QBench?** The team at q bench has continuously worked with my lab to improve the LIMS system to improve efficiency, sample/data tracailbity and turn around time. **What do you dislike about QBench?** Just the traffic of having our entire lab on the same server that can cause some lag on uploading data or integration **What problems is QBench solving and how is that benefiting you?** sample tracilbity and ease of access to data for review ### 8. QBench use for laboratory information system management in the food, feed and beverage industry. **Rating:** 5.0/5.0 stars **Reviewed by:** Jenny R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2023 **What do you like best about QBench?** Addressing laboratory needs for a modern LIMS in user-friendly terms. Our lab staff didn't have the developer experience needed to manage a system on our own, and it was essential for us to partner with a LIMS provider who was able to provide a robust system (with continual improvements), extremely responsive help/support staff and able to give us the assistance we needed to educate us on the system capabilities and how we could adapt it to our existing system(s). They took the time to understand what was important to our organization and merge their system to work with us, it was a great experience with initial integration, but it continues to be a great partnership 3+ years later. **What do you dislike about QBench?** My least favorite part about the QBench system is the billing separation of the modules. The system is split between the basic sample management module, customer billing, QMS (quality system), inventory and worksheets. Though it's almost impossible to use the system without something like worksheets, you're required to buy a license per user for each module. I would like the complication of the licenses and modules to be more streamlined, I think it complicates the billing quite a bit. **What problems is QBench solving and how is that benefiting you?** QBench solves the basic issue of needing a cloud-based system to keep documented records of the samples the laboratory is processing (and retain all of that information securely). But we have also integrated additional features into our laboratory; we use the inventory management module as a tool for inventory control and purchasing, but that module also feeds into the sample management for use as chemical traceability records attached to the samples/tests. ### 9. Working with Agenics LIMS on Qbench. **Rating:** 3.5/5.0 stars **Reviewed by:** Nick L. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2023 **What do you like best about QBench?** The most helpful thing about Qbench is that all our documents are in one place and are available for easy access. The other super beneficial thing is that all results in our customer portal are easy to check and are available forever. **What do you dislike about QBench?** The downsides of Qbench are the complexity of how it works. These provide many benefits, but it creates a learning curve that initially makes learning how to use Qbench difficult. **What problems is QBench solving and how is that benefiting you?** The problems that it is solving for Agenics is mainly giving us a customer portal where our customers can easily access their results. The portal also gives them a history of their testing to compare results from different tests all in one place. Another problem this solves is giving us all our documents in one place with document history to see what changes were made and when. ### 10. Good but can be glitchy **Rating:** 4.0/5.0 stars **Reviewed by:** Shelly F. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2024 **What do you like best about QBench?** Qbench is Pretty easy to navigate and a helpful resource. **What do you dislike about QBench?** Qbench can be glitchy some times. I do not like how often we have to change our password. **What problems is QBench solving and how is that benefiting you?** Keeping track of inventory and samples that come into the lab. **Official Response from Nicholas Evans:** > Thank you for your feedback, Shelly! We love hearing that QBench is easy to navigate! We strive to make it easy to use. We are sorry to hear you experience glitches sometimes. We'll reach out to discuss the specifics of the glitches you mentioned and work together to sort them out. ### 11. User friendly LIMS with very responsive support team **Rating:** 4.5/5.0 stars **Reviewed by:** Sally R. | Director of Laboratory Genetic Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2023 **What do you like best about QBench?** - very user friendly - customizable - very responsive support team **What do you dislike about QBench?** - would be great if it could integrate with Microsoft Office tools (OneDrive, etc) **What problems is QBench solving and how is that benefiting you?** Great, reasonably priced LIMS solution for our small lab. ### 12. modern UI, easy-to-use interface, and highly flexible tools! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** February 29, 2024 **What do you like best about QBench?** modern UI, easy-to-use interface, and highly flexible tools! **What do you dislike about QBench?** visual editor and spreadsheet editor not as flexible as dedicated tools like indesign, excel etc. **What problems is QBench solving and how is that benefiting you?** Automatic order tracking and results reporting. ### 13. Just started using Qbench. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about QBench?** Customer support as we set up and training was great. **What do you dislike about QBench?** Takes some getting used to when setting up worksheets. **What problems is QBench solving and how is that benefiting you?** Kepping all our records in one place. ### 14. QBench Assessment **Rating:** 5.0/5.0 stars **Reviewed by:** Christian R. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about QBench?** QBench ability to accurately calculate the data into a useful quantative form needed to accurately determine the postive or negative result. **What do you dislike about QBench?** The ease of uploading data has become a chore because the text files creatated are not being transferred into the worksheet as it was when we first started using it. **What problems is QBench solving and how is that benefiting you?** QBench solves our issue of keeping track of customer data and calculating the numeric vaules of instrument data. This allows us to accurately commicate to the customer details about their product ### 15. QBench is easy to use and easy to find information **Rating:** 5.0/5.0 stars **Reviewed by:** Jerry B. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2024 **What do you like best about QBench?** I like they way the "Orders" are set up. **What do you dislike about QBench?** Everything is fine. I have no complaints about QBench. **What problems is QBench solving and how is that benefiting you?** WE use QWBench to keep track of customer projects. All details. ### 16. Very Modular, Easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah R. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about QBench?** How user-friendly and modular it is. It is easy to create, adjust, and make changes. The ease of use compared to other LIMS systems makes it stand out. **What do you dislike about QBench?** Either you need some programming experience, or you need to have Qbench create report templates. However, they often develop new features to allow users to do more themselves. **What problems is QBench solving and how is that benefiting you?** We can add the instruments and their schedules/logs, decreasing the need for manual logbooks. It is all browser supported, so there isn't a lag while trying to create/adjust/report. As we're still in the construction phase, we have to change locations, and it is effortless to add new locations and link them under the parent location so nothing is lost. ### 17. Nimble and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 29, 2024 **What do you like best about QBench?** Very easy to use and configure. The ease of configuration is a big plus. And the customer support is superb. **What do you dislike about QBench?** There are small nits such as the login screen for employees vs customers, but nothing significant. **What problems is QBench solving and how is that benefiting you?** QBench allows us to streamline our processes and see exactly what is going on in the lab at any time ### 18. Agenics QBench Review **Rating:** 3.5/5.0 stars **Reviewed by:** Myla R. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about QBench?** The QBench team has been so helpful; they answer all of our questions and get back to us in a timely manner. Our customers love being able to access all of their reports in one place. Working together as a team is so easy with QBench because all of us have access to customers and orders. **What do you dislike about QBench?** The downsides I have found with QBench are when sending portal invites, some of our clients are military and universities, their emails have been blocking the original portal invite. **What problems is QBench solving and how is that benefiting you?** QBench allows all of our customers to have access to their reports all in one place. This benefits us because we no longer have to individually email the reports to all of our customers. ### 19. Excellent product **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel C. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about QBench?** It's so customizable and adaptable! If you can think it, you can do it. And if you can't, the qbench team will help you figure it out! **What do you dislike about QBench?** Some levels are more developed than others. I would love to see more improvements on the inventory side. **What problems is QBench solving and how is that benefiting you?** Traceability is most important to us. Additionally, the ability to customize QBench to our experimental workflows has been extremely helpful. ### 20. Qbench is essential for our business. **Rating:** 4.5/5.0 stars **Reviewed by:** Jessica L. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2023 **What do you like best about QBench?** The website is streamlined and attractive. We can manage orders easily and send results to clients in a matter of minutes. Personally, I don't have experience with the competitors , but our lab relies on Qbench for interdepartmental organization. **What do you dislike about QBench?** Though Qbench is essential, it isn't necessarily intuitive. Looking for specific orders through the filtering feature can be a hassle, as you have to scroll through a number of tabs to find what you need. **What problems is QBench solving and how is that benefiting you?** With Qbench, we know which departments have completed certain tasks-- and we know if the product is on track to be completed by the due date. Without Qbench, the lab would be drowning in lengthy email chains. ### 21. The platform is getting better and better all the time and we love it. **Rating:** 5.0/5.0 stars **Reviewed by:** Amber T. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2023 **What do you like best about QBench?** It is exceptionally user friendly, easy to configure and continuously updating to support your needs. **What do you dislike about QBench?** Some limitations when it comes to assay, billing, etc. **What problems is QBench solving and how is that benefiting you?** QBench provides us with an automated system to receive, process, and issue results for orders as well as track internal and external research and development ### 22. A LIMS that delivers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about QBench?** The platform is easy to navigate. In addition, features can be customized to some degree. **What do you dislike about QBench?** There is a slight learning curve for our clients, who are more used to platforms specifically designed for the cannabis industry. **What problems is QBench solving and how is that benefiting you?** Making it possible to interface with other platforms as our customers require. ### 23. They are very helpful and accommodating. **Rating:** 5.0/5.0 stars **Reviewed by:** Alexis F. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2023 **What do you like best about QBench?** They helped design our LIMS system from the ground up. It has all of the aspects we need. They can update the system with new options when needed. I like the customization of the system. **What do you dislike about QBench?** I dont have anything that I can think of at this moment. **What problems is QBench solving and how is that benefiting you?** Storage of all of our data and quick access to it. We are able to enter our data quickly and find it quickly as well. The system is really user-friendly after you learn to use it. ### 24. Easy browsing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about QBench?** I like that q bench is very organized. It makes my work much easier. **What do you dislike about QBench?** Qbench doesn't always show when my tests are completed, it will still say my tests in progress when there is nothing left. **What problems is QBench solving and how is that benefiting you?** Productivity. ### 25. Assist manager **Rating:** 4.5/5.0 stars **Reviewed by:** Boyoun H. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2023 **What do you like best about QBench?** Filtering of samples are excellent and easy to use and to update. **What do you dislike about QBench?** Uploading takes little longer than other functions and limits of released sample in same time. **What problems is QBench solving and how is that benefiting you?** Slow updating and easy to sort by test types /due dates. ### 26. Easy to use and friendly staff **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2023 **What do you like best about QBench?** It's easy and intuitive. Can be configured in any which way fairly easily. I like the reporting at a sample level, vs order, vs test. And I like that the reports a extremely customizable with just basic coding. **What do you dislike about QBench?** There's nothing really that's a negative. I would like different access/visibility levels for LIMS and customer portal users, but we've found ways to get around that for now. **What problems is QBench solving and how is that benefiting you?** Automating the process of mass reporting. ### 27. Great functionality and support from the QBench team! **Rating:** 4.0/5.0 stars **Reviewed by:** Lou M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2023 **What do you like best about QBench?** The adaptability of the software to meet our needs as well as the ability to customize outputs to meet the different customer requests **What do you dislike about QBench?** Because I am not a frequent daily user navigation can be a little challenging to find the things I am looking to do **What problems is QBench solving and how is that benefiting you?** The software is robust enough to utilize for many aspects of the business. Also, the ability to utilize API's provides our customers and third party facilitators to easily extract information that is required. ### 28. Great customizable LIMS solution with attentive team support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2023 **What do you like best about QBench?** The basics are already developed by the QBench team, but there is so many more customization possibilities that we are still uncovering new features and pursuing new developments to this day. **What do you dislike about QBench?** There is a learning curve with the QBench programming language, but they did address the issue with new spreadsheet worksheets which mimic Excel spreadsheets. I would still like to have more one on one development time. **What problems is QBench solving and how is that benefiting you?** We needed a way to organize customer, contact, order, sample, test, and batch data. QBench does all of that and more. It is key to get buy in from all employees to use it religiously throughout the workday. ### 29. Physical property laboratory using QBench **Rating:** 4.5/5.0 stars **Reviewed by:** Michael J. | Engineering Services Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2023 **What do you like best about QBench?** QBench has greatly increased our productivity and project tracking. It has simplified scheduling and providing timely communication with our clients. **What do you dislike about QBench?** Some of the features available at the lower levels aren't available yet at the higher project/epic levels, but I know QBench is working on some improvements. **What problems is QBench solving and how is that benefiting you?** QBench allows us to schedule laboratory activities further in advance enabling our technicians to plan their days better. This allows them to pull tests forward as needed to improve efficiencies. QBench also allows us to see pinch points and backlogs more effectively and sooner to allocate resources as necessary to head off volume issues we would miss in the past. ### 30. Enjoy using QBench **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Farming | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about QBench?** I like that it is user-friendly and cloud-based. I frequently travel and can easily work with the lab while I am on the road, whether reviewing data or new incoming projects. **What do you dislike about QBench?** There are a lot of menus and features that I have not learned yet. If those can be disabled and I only see the parts of the software that I need it would help reduce some clutter. **What problems is QBench solving and how is that benefiting you?** Managing samples, customers, customer orders, communication, and customer portal. These solutions benefit us by providing a centralized system for running our lab and business. ### 31. QBench - The Gold Standard Cloud-Based LIMS **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2023 **What do you like best about QBench?** The extensibility of QBench is one of its strongest appeals. The laboratory space is diverse and requires industry-specific processes to be followed to be considered a viable LIMS. QBench can facilitate a myriad of processes and industry-specific use cases with its flexible application. **What do you dislike about QBench?** QBench currently lacks a robust dashboard creation tool. Filters can be bubbled displayed, but the graphical extensibility of creating powerful & reusable Dashboards is limited. **What problems is QBench solving and how is that benefiting you?** The product provides an extensive toolset to curate a unique laboratory workflow but can still be extended further with custom-developed automation, file processing and quality checks. **Official Response from Nicholas Evans:** > Thank you for taking the time to share your valuable feedback with us! We appreciate your insights and are delighted to hear that you consider us the gold standard! We understand the importance of a robust dashboard creation tool. That's why we’re thrilled to let you know that we recently rolled out a new Business Intelligence (BI) Integration feature to address this very concern. This enhancement allows laboratories to export data to leading BI tools, such as Tableau, Domo, Microsoft Power BI, and more, enabling you to design data visualizations and dashboards tailored to your needs. Learn more here: https://qbench.com/integrations/laboratory-business-intelligence-data-visualization. Many BI tools even let those dashboards be embedded and edited from within another application. If you’re interested in trying that, we’d be delighted to work with you on it. We hope this new feature will enhance your QBench experience, and we are committed to continuously improving our platform based on feedback from valued customers like you. If you have any questions or need assistance with the BI Integration feature, please don’t hesitate to get in touch with our team at customersuccess@qbench.com Thank you for choosing QBench. We look forward to continuing to serve your laboratory needs! ### 32. It is very organized and easy to use. **Rating:** 3.5/5.0 stars **Reviewed by:** Caleb M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about QBench?** I like how organized it is and easy to use. Being able to follow everything in order is really nice once someone knows how to use it. **What do you dislike about QBench?** It was a lot at first when looking at the system but it did get easier. **What problems is QBench solving and how is that benefiting you?** It helps us track samples and the results to the tests that we run. **Official Response from Nicholas Evans:** > Hi Caleb! Thank you for sharing your valuable feedback! We're delighted to hear you appreciate that QBench is very organized and easy to use. We understand that the initial learning curve can be a bit overwhelming, but we're glad it has become easier for you over time. We're glad to learn that QBench has been helpful in tracking samples and test results. Your satisfaction is our top priority, and we're committed to continuously improving our platform. If you have any questions or require further assistance, please don't hesitate to contact customersuccess@qbench.com. ### 33. QBench has been great for our needs **Rating:** 4.5/5.0 stars **Reviewed by:** Kara T. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about QBench?** User friendly design, Customizable, easy to use **What do you dislike about QBench?** More automated reporting would be nice and a few more customizations would be helpful **What problems is QBench solving and how is that benefiting you?** Since we are a 3rd party lab, we needed something that connected to our ERP/CRM. This worked and allowed us to pull our customers in ### 34. Qbench is an effective and user friendly tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2023 **What do you like best about QBench?** I appreciate the flow of qbench and its ability to manage samples and workflows. **What do you dislike about QBench?** The division of samples in to orders and sample and test was clunky and not intuitive at times. **What problems is QBench solving and how is that benefiting you?** Managing samples as they move through our processes and track patient results. ### 35. QBench is very easy to organize, and allows for easy access to all of our data. **Rating:** 5.0/5.0 stars **Reviewed by:** Brooke L. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about QBench?** Very fast, easy to navigate, allows for maximum organization. **What do you dislike about QBench?** The filters can be tricky to figure out, and the limit to see tests is 150/page, so you have to scroll a lot sometimes. **What problems is QBench solving and how is that benefiting you?** It is so much easier to generate COA's and that saves me and my team a lot of time. ### 36. A great LIMS with plenty of options to personalise it to your needs **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2023 **What do you like best about QBench?** Keep all our lab data in on place. Simple to use and extremely tuneable without the need for coding support **What do you dislike about QBench?** One can get a bit lost in the whole structure orders/samples/tests and also end up with a lot windows opened when trying to find on particular info (and therefore keep track of where we are) **What problems is QBench solving and how is that benefiting you?** Qbebch solves our treatability issues. It also solve our inventory issues and facilitate puracase of new supplies when they are over. ### 37. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about QBench?** I love how easy it is to find information in qbench. **What do you dislike about QBench?** Sometimes it takes too long to upload batches. **What problems is QBench solving and how is that benefiting you?** Helps data transfer and easily track samples through lab. ### 38. Very good system, very helpful staff **Rating:** 4.0/5.0 stars **Reviewed by:** William D. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2023 **What do you like best about QBench?** Intuitive to use, customizable, great data analysis tools. The company staff and programmers are also super helpful and willing to help with customizations. **What do you dislike about QBench?** Nothing. The few issues we've had were resolved quickly. **What problems is QBench solving and how is that benefiting you?** It's our one-stop LIMS system, which satisfies all our ISO data integrity, tracking, and traceability needs. ### 39. QBench at my workplace **Rating:** 4.0/5.0 stars **Reviewed by:** Peyton F. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about QBench?** What I like the most about Qbench is how easy and user friendly it is. **What do you dislike about QBench?** The dropdown menus can be pretty confusing and sometimes they are hard to find. **What problems is QBench solving and how is that benefiting you?** It helps us organize our daily samples and and daily results so we don't loe track of them. ### 40. Simple and Concise **Rating:** 5.0/5.0 stars **Reviewed by:** Sadie N. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about QBench?** Samples are easily organized, so I know what work needs to be done. **What do you dislike about QBench?** There are slight glitches that cause confusion which can take time to fix. **What problems is QBench solving and how is that benefiting you?** Organizing daily tasks. ### 41. QBench has been a help to our internal testing workflow. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2023 **What do you like best about QBench?** It allows our company to schedule testing muct futher in advance than we were previously use to. **What do you dislike about QBench?** Some of the functionality at the higher levels of QBench need some improvements to match that of the lower tiers. **What problems is QBench solving and how is that benefiting you?** Better organization with our lab scheduling and inspections. ### 42. helpful and handy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2023 **What do you like best about QBench?** that the platform is user friendly and increases productivity. **What do you dislike about QBench?** Modifiying and making changes is difficult, basically not as easy to navigate unless it is day to day work **What problems is QBench solving and how is that benefiting you?** sample tracking and data uploading ### 43. Extremely Pleased with QBench **Rating:** 5.0/5.0 stars **Reviewed by:** Tony B. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2022 **What do you like best about QBench?** QBench is very user friendly, with the ability to customize your experience to suit your needs. The functionality to sort and filter to find exactly the information you need is unparalleled. The QBench team is fantastic to work with and are very technical. **What do you dislike about QBench?** The only downside to QBench is the Customer facing portal. It could use some updating to allow less technical individuals to navigate the site successfully. **What problems is QBench solving and how is that benefiting you?** QBench is our sole LIM's system and we would not be able to operate our laboratory without it effectively. **Official Response from Nicholas Evans:** > Thank you, Tony! We're glad you find our sorting and filtering functionality to be unparalleled! Thank you for your feedback on the Customer Portal. We've actually recently released a redesigned V2 portal with a whole new design that you can see a preview of here: https://www.youtube.com/watch?v=505UEncVyqo. ### 44. Expectations exceeded, big time! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about QBench?** Super easy to configure, intelligently designed and superb customer service. **What do you dislike about QBench?** Still needs a tiny bit of UI flexibility to be built into the configuration abilities. **What problems is QBench solving and how is that benefiting you?** Comprehensive tracking and storage of patient sample data ### 45. User friendly and Effective. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about QBench?** I can always go back and check on my work. User friendly. **What do you dislike about QBench?** This software is time consuming and slow. **What problems is QBench solving and how is that benefiting you?** Record the daily workflow ### 46. QBench has been an effective way to manage samples, results and customer communication **Rating:** 4.5/5.0 stars **Reviewed by:** Aaron S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about QBench?** Steamlining the raw data and consolidation of results **What do you dislike about QBench?** It did take longer than expected to get started. **What problems is QBench solving and how is that benefiting you?** data processing, communication, sample flow, customer portal ### 47. Qbench is user-friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Felix S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2023 **What do you like best about QBench?** Ease of use and the possibility to customize functions and processes as needed. **What do you dislike about QBench?** Search function can be improved to pull stats for customers **What problems is QBench solving and how is that benefiting you?** In the past, we had specific requests for pathways or functions, and they specifically addressed these issues and implemented them. ### 48. Qbench is very user friendly and customizable. The QBench team is great to work with! **Rating:** 5.0/5.0 stars **Reviewed by:** Logan C. | Director of Analytical Development , Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2022 **What do you like best about QBench?** The customizable functionality is great for labs to tailor their needs. All functionality we've requested has been implemented in a timely manner and works great. **What do you dislike about QBench?** The laboratory analytics could use more functionality to capture more specific analytics of the process. **What problems is QBench solving and how is that benefiting you?** Support is always prompt about resolving any issues that may arise in the day to day process. ### 49. Great software for a cannabis lab **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2023 **What do you like best about QBench?** The QBench team is very helpful and are actively working to improve the software. **What do you dislike about QBench?** Some of the functions are a bit clunky and it doesn't work (right now) for multiple currencies. **What problems is QBench solving and how is that benefiting you?** Laboratory tracking of samples, documents and equipment. Compliance for a regulated industry. - [View QBench pricing details and edition comparison](https://www.g2.com/products/qbench/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-30+02%3A12%3A37+-0500&secure%5Bsession_id%5D=8ef38050-1e82-4289-93a8-1d7733f169e9&secure%5Btoken%5D=991b0108e075c971d91139af4fca7ffa9cf756ac1e1f03baa27f362bad43b895&format=llm_user) ## QBench Integrations - [Deaksort](https://www.g2.com/products/deaksort/reviews) - [Domo](https://www.g2.com/products/domo/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Tableau](https://www.g2.com/products/tableau/reviews) ## QBench Features **Lab Informatics** - Instrument Management - ELN Support - Workflow Management - Billing Management **Resource Management** - Inventory Control - Inventory Management - Health & Safety **Chain of Custody** - Sample Management - Data Warehouse - Inventory Management - Document Management - QA/QC **Operations Management** - Records Maintenance - Excel Data Import - User Access Settings **Agentic AI - LIMS** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making ## Top QBench Alternatives - [Labguru ELN LIMS](https://www.g2.com/products/labguru-eln-lims/reviews) - 4.6/5.0 (165 reviews) - [LabWare LIMS](https://www.g2.com/products/labware-lims/reviews) - 4.5/5.0 (102 reviews) - [STARLIMS](https://www.g2.com/products/starlims/reviews) - 4.5/5.0 (156 reviews)