--- title: Pulse365 Reviews meta_title: 'Pulse365 Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Pulse365 works for a business like yours. date_modified: '2026-06-22' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Pulse365 Reviews **Vendor:** Pulse365 **Category:** [CRM Software](https://www.g2.com/categories/crm) ## About Pulse365 Pulse365 is a CRM with a built-in phone system, designed for businesses that manage relationships across calls, pipelines, and follow-up sequences. Most growing teams run a CRM in one place, a separate dialer in another, and a spreadsheet to hold the rest together. The gaps between those tools are where leads get lost. Pulse365 replaces that stack with a single platform: built-in calling, full contact and pipeline management, automated follow-up, and real-time analytics, all connected. Key features: - Built-in phone system: Make and receive calls from inside the platform. Every call is automatically logged to the contact record with no manual entry required. - Full CRM: Manage contacts, pipeline stages, notes, custom fields, and complete activity history from one dashboard. - Automated follow-up sequences: Build multi-step workflows triggered by time or events. Follow-ups run automatically so nothing slips through. - Real-time analytics: Track team call activity, pipeline movement, and conversion metrics with interactive dashboard widgets. - Call recording: Record calls for compliance and quality review. - SMS messaging: Send and receive text messages from inside Pulse365, with conversations connected to the right contact record. - Industry-specific modules: Auto-enabled based on your industry at signup. Insurance teams get a full Insurance Agency module covering policy management, renewals calendar, claims tracking, COI requests, and carrier management. First Responder distributors get a dedicated module for government contract management, procurement tracking, and product certification workflows. - Operations modules: Optional add-ons for teams with broader needs, including Quotes, Customer Success tracking, Inventory Management, and Maintenance Scheduling. - State licensing compliance: Built-in tools for businesses managing licensed agents or staff across multiple states. - Developer API: REST API access for connecting Pulse365 to your existing tools and workflows. Plans start at $55 per user per month for Essential or $75 per user per month for Professional. Annual billing is available at 20% off. Each user seat includes one local phone number. Voice usage is billed at $0.03 per minute for inbound and outbound calls. SMS usage is billed at $0.02 per message sent or received. Extra local phone numbers are $2 per number per month. Extra toll-free numbers are $3 per number per month. Learn more or sign up at pulse365.co. - [View Pulse365 pricing details and edition comparison](https://www.g2.com/products/pulse365/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-25+09%3A18%3A51+-0500&secure%5Bsession_id%5D=b043f258-85e8-473a-b318-8a6c06873660&secure%5Btoken%5D=f5343f9c457defd464b872f769efc624d69539e872204ade63b69e88b98e2edf&format=llm_user) ## Pulse365 Features **Sales Force Automation** - Contact & Account Management - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards **Mobile & Social** - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - Generative AI - Proposal Generation **Agentic AI - CRM** - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top Pulse365 Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,693 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,245 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,311 reviews)