1. [Home](https://www.g2.com/) 2. ... 3. [CRM Software](https://www.g2.com/categories/crm) 4. [Pulse365 Discussions](https://www.g2.com/products/pulse365/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_204a025b73b08bc12319ac178f45533c/pulse365.jpg "Product Avatar Image") ](/products/pulse365/reviews) [ Pulse365 ](/products/pulse365/reviews) 0 ratings Pulse365 is a CRM with a built-in phone system, designed for businesses that manage relationships across calls, pipelines, and follow-up sequences. Most growing teams run a CRM in one place, a separate dialer in another, and a spreadsheet to hold the rest together. The gaps between those tools are where leads get lost. Pulse365 replaces that stack with a single platform: built-in calling, full contact and pipeline management, automated follow-up, and real-time analytics, all connected. Key features: - Built-in phone system: Make and receive calls from inside the platform. Every call is automatically logged to the contact record with no manual entry required. - Full CRM: Manage contacts, pipeline stages, notes, custom fields, and complete activity history from one dashboard. - Automated follow-up sequences: Build multi-step workflows triggered by time or events. Follow-ups run automatically so nothing slips through. - Real-time analytics: Track team call activity, pipeline movement, and conversion metrics with interactive dashboard widgets. - Call recording: Record calls for compliance and quality review. - SMS messaging: Send and receive text messages from inside Pulse365, with conversations connected to the right contact record. - Industry-specific modules: Auto-enabled based on your industry at signup. Insurance teams get a full Insurance Agency module covering policy management, renewals calendar, claims tracking, COI requests, and carrier management. First Responder distributors get a dedicated module for government contract management, procurement tracking, and product certification workflows. - Operations modules: Optional add-ons for teams with broader needs, including Quotes, Customer Success tracking, Inventory Management, and Maintenance Scheduling. - State licensing compliance: Built-in tools for businesses managing licensed agents or staff across multiple states. - Developer API: REST API access for connecting Pulse365 to your existing tools and workflows. Plans start at $55 per user per month for Essential or $75 per user per month for Professional. Annual billing is available at 20% off. Each user seat includes one local phone number. Voice usage is billed at $0.03 per minute for inbound and outbound calls. SMS usage is billed at $0.02 per message sent or received. Extra local phone numbers are $2 per number per month. Extra toll-free numbers are $3 per number per month. Learn more or sign up at pulse365.co. Show More When users leave Pulse365 reviews, G2 also collects common questions about the day-to-day use of Pulse365. These questions are then answered by our community of 850k professionals. Submit your question below and join in on the G2 Discussion. * * * ### 0.0 Nps Score ### All Pulse365 Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments Sorry... There are no questions about Pulse365 yet. ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/pulse365/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/a78b01f0b0b96e5c41e8e6ac09e34637/pulse365.svg "Product Avatar Image") ### Have you used Pulse365 before? Answer a few questions to help the Pulse365 community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fpulse365%2Fdiscuss%3Fsmall_ask%3Dpulse365) No