The SOP and training modules. The audit function is great. Review collected by and hosted on G2.com.
nothing, I like ACE overall. It is easy to train folks and to use. Review collected by and hosted on G2.com.
Easy to use and provide graphical reports for tracking. Most importantly, it is 21CFRPart11 compliant. Review collected by and hosted on G2.com.
None, it provides all the functions I need. Review collected by and hosted on G2.com.
I liked how ACE was organized and easy to follow and understand. I used it for training and was able to quickly and clearly find the information needed. Review collected by and hosted on G2.com.
The search engine built into ACE returns too many results and would do well to integrate a "relevance" filter. Review collected by and hosted on G2.com.
Customization of the workflows and how easy it is to use the system! Review collected by and hosted on G2.com.
No downsides of using ACE. Everything has been great. Review collected by and hosted on G2.com.
The software is fast and user-friendly. Yet it provides 21CFR Part 11 compliance document management system. Review collected by and hosted on G2.com.
Like most other document management system, ACE does not have feature that allows many people to edit/review at the same time. If this feature is enable, it will save a lot of time. Review collected by and hosted on G2.com.
Easy to use. Very user friendly and intuitive. Review collected by and hosted on G2.com.
Really nothing. It’s a great software that I highly recommend. Review collected by and hosted on G2.com.
I like the drag and drop feature in ACE. Review collected by and hosted on G2.com.
I think the overall ACE process is too complicated. Review collected by and hosted on G2.com.
Hi there, we are so sorry you're having a difficult time with the overall ACE process. We'd like to hear more about your specific situation and help make things easier for you. Please reach out to support@biotech.com so we can provide more assistance.
Ease of use, simple interface. Can be accessed from a phone, etc. Review collected by and hosted on G2.com.
Notifications are buggy, it would be better if we can edit/manage them in a more custom manner Review collected by and hosted on G2.com.
Easy to navigate. Simple basic administration. Great tech support. Review collected by and hosted on G2.com.
Creating workflows is complicated to learn. However, tech support offers very helpful guidance. Review collected by and hosted on G2.com.
ACE is easy to use, easy to configure, and the PSC technical services team is very responsive to support needs. We use ACE for all of our GXP activities including document management, learning management, deviations, CAPAs, change controls, and many more. No multiple systems for these processes. Review collected by and hosted on G2.com.
If ACE can have regulatory submission capability, that would make a perfect system. Review collected by and hosted on G2.com.
Pricing provided by ACE.
